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Unlocked sim wrong imei

I sent a request to have my iPhone 13 Pro Max and have the sim unlocked. I put in a request and got a request number. Later, I received an approval to unlock. I have not received an unlock code. The request had a different IMEI than what is in my phone. I am looking for what to do next..

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Unlock my Phone

Dear AT&T Representative, I am writing in regards to my recent request to unlock my iPhone 13 that is currently under AT&T account. I have submitted the request through your official website, and unfortunately, it has come to my attention that the device is reported as stolen.

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46

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Unable to do calls and use internet

Phone: Samsung Note 20 ultra SM-N986B/DS IMIE and sim card's ICCID already activated on the website and loaded with a 30 $ plan already. Why can't I make calls or use internet services. Can't even activate voicemail

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61

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Request for carrier visibility / carrier reveal on iPad

I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro (12.9-inch) (6th generation). Right now the only option available is AT&T. This is not the same as device unlocking. The iPad is already SIM unlocked, it is the eSIM that is s

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19

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Are accounts really secure? Please read

Are accounts really secure with a 4 digit pin? Have there been reported breaches and hacks I was reading about hackers calling it and impersonating someone’s identity then calling in claiming to be that person to access there number and get into there Apple ID and iCloud Also can you call into see i

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40

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My account is not letting me use hd voice (4th new sim and on tried on different phones)

Someone help! I have brand new s8+.  I can't get my account to let me use hd voice/enhanced LTE at all, Blocks outgoing calls from happening (voice recording can't make a call at this time when I try) .  I'm waiting for level 4 tech with customer support for 2 weeks and haven't called me. Will list

Questions

645

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Port cancelation request to new At&t account, new # & SIM replacement, account cancelled instead, terminated installment plan HELP

My husband has prepaid service with At&t. I've had free service through Qlink for 6 years, same number but service was terrible where I live. His quality of service out here is impeccable. Little over a week ago, I broke my phone. My husband decided to get me a new one for Christmas from Best B

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58

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How do I purchase a replacement sim card online?

How do I purchase a replacement sim card online?

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29

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BUY SIMCARD in Los Angeles

Hello, I'm from Belgium and I will be visiting USA for 3 weeks (14 july 2014 until 03 august 2014).Wel be travelling from LA to PAGE, CEDAR CITY, LASVEGAS and SAN FRANSISCO. In Belgium you can buy a simcard, for USA-use, that provides you with: unlimited national and international texting.2GB data.u

Questions

4.8K

2

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Wrong ICCID on Connected Car account prevents internet connection

Somehow AT&T has entered the wrong SIM ICCID on my account for one of my cars. Regardless of the number of times I have called the Connected car support line, I always get transferred to the wireless group that deals with phones. Does anyone have a real number for AT&T Connected Car support

Questions

24

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Can't unlock refurbished phone because its on another AT&T account

A month ago purchased a refurbished AT&T google pixel 6. The phone works fine in all but one regard, it can't make outgoing calls. It can: -send SMS -receive SMS -receive calls- access data/internet I have had a terrible experience with AT&T trying to resolve this issue for the last mon

Questions

140

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Network Unlock Successful Yet No Network Access for Another SIM

I followed the unlock procedure for a Samsung S10e. I was able to enter the unlock code AT&T sent via email to the phone with a different SIM. It worked. Now every time I start the phone with a different SIM it doesn't request an unlock code. The only problem is the phone is stuck with Airplane

Questions

44

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CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

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40

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Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

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39

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PrePaid Sim

I purchased a prepaid sim from the online $300/year deal. I received the sim card, but it won't activate.  I spent 2 hours at an ATT corporate store where they gave up and said I need to cancel the port process and restart.  When I contact the port department number (888) 898- 7685, it is

Questions

68

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Galaxy S20 Phone not activating with old Galaxy SIM Card

Cannot get my new galaxy s20 to activate when my old galaxy's sim card is inserted. The AT&T guy at the store deactivated my old phone so it doesn't work there either. Went to AT&T's activation website and it said there are no phones eligible to activate on my line.

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162

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Unlocking SIM card of deceased parent's phone

My father passed away and I now have his phone. It is unlocked but the SIM card is not.  Since his account isn't active (closed after he died), it won't let me select his phone in the PUK request.  I tried calling and the autobot wouldn't connect me to a customer service rep.  I need

Questions

58

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A12 device unlock issue

I've hit a dead end while trying to carrier unlock a Samsung galaxy a12. I tried the unlock portal, after confirming the request through the email it sends I get another email that states I must request the unlock through an app called device unlock. This app is sup(Edited per community guidelines)

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43

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Unlocked APN Settings for IOT product.

Hi, We are using your AT&T sim card and TELIT cell modems to develop our IOT products. Because we need to update TELIT Firmware, the TELIT cell modem is required to connect to our FTP server.  We are located in Canada and we manage to connect to our FTP server using APN setting isp.ci

Questions

620

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Lies and crafted deception.

I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t

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58

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