Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (6.1K)

Relevance
Selected Relevance

Accepted Solution

Email Spam

AT&T is no longer removing Spam in my mail. I am getting more than a dozen Spams a day in my mail.  Am I to understand AT&T will no longer provide this service unless I pay extra money for it?

Questions

214

1

0

Accepted Solution

Account access

Hi, I used to have you guys for my phone service. I know I never closed my account, but when I go to sign in it's asking for my old phone number that I don't have access to anymore. My name is Dylan Jeffrey and my email is [email scrubbed], please reach back out to me asap!

Questions

35

2

0

Accepted Solution

Can't login to AT&T - Yahoo Mail

We have not been able to log into our AT&T - Yahoo Mail for 3 days now. Every time we try to log in, we receive the following message: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later.

Questions

137

3

0

Accepted Solution

Email request to update mailbox - Is it a valid AT&T email?

Is the following an email from AT&T? I notice several English usage errors.  I have not clicked the link. Thanks, Rick Dear user

Questions

39

1

0

Accepted Solution

How do we receive help when no one is qualified to help

I have been trying to download McAfee Internet Suite for over a week now and no one has been able to help. I've spoken with reps, tech support, loyalty department even McAfee tech support. I even had a rep tell me to go to a neighbor to use their phone (during this pandemic). I'm truly sadden with h

Questions

79

6

0

Accepted Solution

Set up account without wireless number

I saw on another thread that it was possible to set up a prepaid account with your email if it was not associated with a wireless number. But unfortunately it did not give any instructions on how to do so.

Questions

191

5

0

Accepted Solution

Using Outlook to reach my Currently account

All was working well until this past week, when Outlook could not reach the Currently / Yahoo server. After attempting to clean issues and reconnect, I'm being told my username / password is wrong.  It is the same UN and PWD I"m using on other computers / programs to access the account. 

Questions

99

6

0

Official Solution

Yahoo IOS app gives “Bad Request” after changing/updating my ATT email password.

I updated my AT&T password and now when I try and log in using my iPad and the Yahoo Mail ios app, I enter my email address, and instead of redirecting me to the AT&T login option, it just shows a white screen that says “Bad Request” at the top, and that’s as far as I can get. I CAN log in u

Questions

872

8

0

Accepted Solution

Secure Mail Key

As of yesterday morning, my email connected to my Outlook Acct stopped working. I am unable to create a new Secure Mail Key because the option in MYAT&T Account doesn't show a linked account area in my profile so there's no place for me to create the key. I have called several times, with no luc

Questions

38

2

0

Accepted Solution

Lost contacts

I just lost all my e-mail contacts. They were there earlier this morning - now they are just gone.  No "deleted" contacts to restore.  Nothing.  Help?

Questions

90

3

0

Accepted Solution

Trying to get landline reconnected

I am trying to help an elderly person get her landline reconnected. For some reason it was disconnected over a year ago. She ended up having her phone number transferred to a cell phone, but has been unable to use the cell phone and has been without any phone connection for a year. Recently her heal

Questions

319

7

0

Accepted Solution

Excessive spam

I have been receiving 30 - 50 spam emails daily. Had my computer checked for virus and none found.  Was told that they suspected the AT&T site was hacked.  After clearing my spam folder the screen goes blank instead of the video that used to pop up.  Also, after forwarding email

Questions

211

11

0

Accepted Solution

Pacbell.net email stopped sending & receiving emails with no error message

Pacbell.net email stopped working on 3 PCs and 2 Android devices running Outlook 365 and Android email respectively. This email account worked yesterday on all 5 devices and 2 program. Today it stopped working without giving me an error message on any if the 5 devices. Please advise a process to get

Questions

85

3

0

Accepted Solution

Outgoing email Outlook settings

I want to use Outlook 2010 for sending & receiving email on several computers for 1 email account. I have selected the delivery option to "Leave a copy of messages on the server". That way I can look at all of the incoming mail on different computers via Outlook, or in a browser. However, I don't se

Questions

12.5K

6

0

0

Official Solution

Email Security Answers aren't working

Hello, I am having trouble logging into my sbcglobal.net email. When I enter answers to the security questions, I'm being told my answers are incorrect. I can't seem to bypass this, and am locked out of my email. Anyone know how to bypass?

Questions

294

4

0

Accepted Solution

Receiving emails from a specific sender

I reached out to someone I had sent several emails to but never received a response. They said they did in fact respond immediately but received messages that their reply could not be delivered to my bellsouth.net email address. They did forward their responses to my gmail account and they came thr

Questions

23

1

0

Accepted Solution

Got fiber, now some inbound emails bouncing

Senders getting a message like this: There was a temporary problem delivering your message. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently.

Questions

34

2

0

Accepted Solution

Bellsouth.net email

Hello! So I’ve had a bellsouth.net email address for close to 20 years. I recently purchased a new iPhone and either the recent update or my new phone knocked me out of my account.  (I don’t use my work laptop to sign in so my iPhone is my only source for signing in).  Well, I’ve tried an

Questions

276

3

0

Accepted Solution

If I cancel UVERSE TV and internet, but still have AT&T wireless, will my email and sub account emails still work?

I want to cancel my AT&T UVERSE services, TV and internet. I do have AT&T for my wireless provider and plan on keeping that.  Do I have to do anything with my email as well as my sub account emails? All sub accounts are tied to my AT&T wireless account

Questions

58

2

0

Accepted Solution

Transfer/copy web emails (Yahoo mail) to AT&T email account (bellsouth.net)

How do I or can I transfer or copy emails on Currently.com (Yahoo mail) to my AT&T email account (bellsouth.net)?

Questions

33

3

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.