Hello! I have a couple of questions. I cannot watch my recorded/DVR shows on my U-verse app. Is that normal? If so, why in the world can’t I watch on my phone for something I pay for?   I have also added on demand episodes via my app to watch, but they don’t show up on demand on my U-verse through t

I'm attempting to set up a new router (Asus RT-AX55) to replace the crappy one that AT&T provides. I see that I need to setup an IP Passthrough and have found the instructions online, however when I go to 192.168.1.254 I'm not getting the same looking "screen" that the instructions show. 

See the subject line. I had fiber optics put in so the speed is very fast so ideas? I did not have this problem when the movies I could rent were not HD and now they are all HD so is that it? Or a bad connector someplace? The U-Verse TV comes in fine so ?? I went through the usual reboot stuff, o

Using iPhone and the U-verse app to watch tv. Problem started in November 2022, the screen will no longer rotate when turning phone 90 degrees to go full screen. What can be done to fix this?

I was recently set up with ATT fiber optic 1000 service and the BGW320-500 gateway. I was able to connect it to my TP-Link AX3000 mesh network (3 satellites/nodes) with no problems.  Speed checks around the house are good (in the 500-700 mbps range).  The tech who set up the ATT service a

I want to purchase NETGEAR Nighthawk AX12 12-Stream Wifi 6 Router (RAX200). Please advise.

Is NHL HD one of the channels included in the Sports Package?

ACCN is now available on U-verse TV on channel 610/ 1610 available with U-verse TV SPORTS PACKAGE What to expect on the ACCN 40 football games 150 men's and women's basketball games 250 Olympic sports events 24-hour coverage of the Atlantic Coast Conference 15 championship-winning pr

Is there a model offered by AT&T that is better performing than all other models they supply?Also, i notice that the Cisco model puts out much more heat than other models (when the TV is on or off).Do you experiece this?

Unable to listen and watch country deep...now playing does not show video nor sound.  I have also just tried the new stingray music app.  It will load and open but sound start and then stop after 5 seconds.  I have both wireless and wired boxes.  Same on both of them.  Any suggestions?

I've had an AT&T U-verse in my apartment for over three years, on the Internet 50 plan. I have four devices hardwired directly to my router: Roku TV 4k Fire TV 4k My Windows 10 desktop PS4 In my Roku TV settings, it says I have 50 Mbps, and I'm able to view all content fine there. Howev

Is there anyway to get AT&T U-verse TV in my area? My area doesn't offer U-verse TV. I have seen some at&t equipment that looks like a VRAD but its been there for a few years. Corsicana, TXI know at&t will make huge sales for it. IF they were to bring it here. Because the Cable TV provider we have d

I am beyond disappointed with the lack of knowledge from customer service. I have been trying to reach someone since January to inquire as to why my subdivision does not offer fiber optic cables, but the apartment complex LITERALLY NEXT DOOR does. Even the subdivision directly across the street offe

AT&T laid 3 fiber optic cables last year across the road. Yet doesn't offer any service at all. DSL using old phone lines by a competitor and not adding new customers isnt available. How can I obtain service from AT&T?

Ordered internet a few days ago and got my package yesterday. Attempted to install only to find out I need wall jacks. Don’t have any. No mention of this when ordering. Called customer service which is automated only to be told my internet was working fine which it’s clearly not! Was told I couldn’t

Echo Show Generation 1, won't connect to the modem.

I’m just trying to see if my appointment for installation is still open for today

I know the topic of no CBS on Demand has been brought up previously but:When or will this dilemma ever change?Can the customer do anything to aid in this change?Just switched from Charter and had CBS then what’s up with that.

My house qualifies for 75/8 internet. I plan on getting uverse tv also. How much bandwidth will I be provisioned for assuming I get one or two TV's? How many TV's need to be streaming before my internet starts taking a hit?

We've had GigaPower UVerse with UVerse TV now for about 6 months and during that time we continue to have several times a day that the wireless receivers lose the signal.  A quick channel up/down will get it back going, but its just annoying for an otherwise nice system.   Our setup is a Pace 5268AC