Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (85)

Relevance
Locked Iphone 6

I have an unlocked Iphone 6 that I bought from Apple store and now it's locked and when I contacted apple they said your Iphone is locked from ATT and they are the ones that locked it try to contact them. when I tried to contact ATT I coudln't because I'm the gophone prepaid and my iphone is not rel

Questions

 • Apple

816

5

0

0

Why is payment due immediately for a multi-line setup?

My father and I both have AT&T prepaid with unlocked phones, I still have 2 weeks until my next billing cycle for the month, but I'm trying to setup multi-line. Why is it asking for immediate payment when the setup is complete if I still have 2 weeks left?I am set up for auto pay as well and I'm alw

Questions

 • More AT&T PREPAID Discussions

263

1

0

0

How do I get my AT&T Priv unlocked so I can get updates directly from Blackberry?

http://www.xda-developers.com/unlocked-priv-from-att-to-now-receive-updates-directly-from-blackberry/ I like my phone and am not selling it.  I will continue to use it on the AT&T network, which I have been on since the old Cellular One days.  But it would be great to not have to rely on the carrier

Questions

 • Other Phones & Devices

354

1

0

0

Device Unlock

Hello, I tried to unlock iPhone a lot of times and I got knocked off an error "You've tried to unlock this device too many times. Wait 30 days and then" But I need to unlock it now, it came from not knowing how to unlock, help please

Questions

 • Apple

153

1

0

0

Can I keep unlimited data when I upgrade from a 3G to LTE device?

I have a grandfathered unlimited data plan on my iphone 4 that is no longer under contract and is upgrade eligible.  I want: A new unlocked phone with LTE capabilitiesTo have a plan that allows me to use my LTE capabilitiesTo keep my unlimited data (in a sense upgrading from 3G unlimited data to LTE

Questions

 • Data & Messaging Features, Internet Tethering

2.1K

6

0

0

Why I am only getting Edge(2G) connection on my Unlocked LG Phoenix 2 GoPhone?!

I have an LG GoPhone and I got it unlocked because I had to travel and I needed a phone i won't be sad if it get stolen or lost. But the problem is I am not getting 3G or 4G at all. I had to enter APN settings manually and i am only getting Edge. I checked the Network Bands (3G 2100 // 4G 1800/2300)

Questions

 • Android

1.9K

3

0

0

Using unlocked iPhone internationally

I'm headed to the UK.  Just got AT&T to unlock my iPhone 5s. According to the confirmation email for the unlock, I can just install a new SIM card; however, if I want to use my AT&T SIM card in an unlocked phone, it says I should back up the phone, erase it, and restore.   I intend to buy a prepaid

Questions

 • Apple

1.2K

7

0

0

Prepaid phone network failed in California from yesterday?

I'm in San Diego. I'm using 4 prepaid multi-lines with ATT (with auto payment). We're using those phones ok so far. ( 2 International (Korean) unlocked phones were working as 3G lines with ATT) From Monday (10.30.2017), two of phones (my wife's Samsung Galaxy Mega, my daughter's LG G pro) stopped wo

Questions

 • Android

226

4

0

0

iPhone6 and GoPhone

Hi, I used unlocked iPhone6 purchased from Apple store Japan with NTT Docomo SIM, and it works fine.  I previously used unlocled iPhone4S purchased from Apple store in US with NTT Docomo SIM as well as GoPhone SIM when I travel here in US. This time, I flew in Chicago yesterday, and visited AT&T sho

Questions

 • More AT&T PREPAID Discussions

808

1

0

0

Will this phone's bands work in the US?

Hello all! First time poster...I'm looking into getting the Sony XPERIA Z3 Compact D5833.Below is some info on the phone's conenctivity.Will I be able to connect ot AT&T's 3G network?Don't really use 4G or LTE.... Just want to know if that model of phone will be compatiable here in the States.UMTS H

Questions

 • Other Phones & Devices

421

1

0

0

Still having issues with unlocked note 3 and software updates.

Hello, I tried seeking helpa bout this issue a few days ago, but to no avail. I have a factory unlocked (by AT&T) galaxy note 3 that is currently being used on another network. The lollipop update was pushed out on the 24th and while I'm aware I can't get the automatic notification from att since I'

Questions

 • Android

1.9K

4

0

0

Unlocked Google Pixel XL and Enhanced LTE

This hasn't been asked for a while, so I figured I would check and see if there is any word on when Enhanced LTE (HD Voice) will be activated for the Pixel XL?  I would really like to purchase an Gear S3 Frontier, but I found out that Numbersync won't work without HD Voice.  Anyone hear of any updat

Questions

 • Data & Messaging Features, Internet Tethering

1.6K

9

0

0

iPhone active on another account

I bought an iPhone online. it works perfect with my AT&T prepaid account. I tried unlocking as AT&T costumer and non-costumer. i get the same response. "Looks like the device you want to unlock is active on another AT&T account. The owner has to remove it from their account first. Did we get that wr

Questions

 • Apple

718

0

0

0

Will prepaid AT&T SIM lock my previously-unlocked AT&T Android phone?

Hello. I have a previously unlocked  LG v20 phone from AT&T, that I took overseas, used with other carriers for several months and bring back to the USA. I recently bought an AT&T prepaid sim so I can use my phone for some time and then I'll come back overseas for other months and use other carriers

Questions

 • Android

468

1

0

0

IMEI Not found Iphone 8 plus

Good evening. A day ago, I paid off the installment for my iphone 8 plus in my account. I went to the unlock page to get it unlocked but it says that the IMEI doesn't match an AT&T device. Can I please get help on this issue?

Questions

 • Wireless Account

149

1

0

0

Data no longer works on S10+ or unlocked S7 Edge

So I upgraded a couple months ago from my unlocked Galaxy S7 Edge to an AT&T locked Galaxy S10+.  Both my data and text/call capabilities worked on both up until about a month ago, when my data stopped working altogether.  Recently my S10+ broke so I was forced to go back to my S7 Edge.  I have the

Questions

 • Samsung

267

1

0

0

Unlocked AT&T LG G5 can't update

So I have an AT&T branded lg g5 and I use it with t-mobile and I look for update and it said my phone is up to date which is wrong because my phone is in Android 6.0.1 not 7.0. How to solve this problem?

Questions

 • Android

1K

4

0

0

Using go phone with another operator

Hi, can I use go phone with another provider in USA or in Canada... means are go Phones locked to AT&T or is it unlocked phone.

Questions

 • More AT&T PREPAID Discussions

237

1

0

0

Unlocked LG G7 gets poor reception or none at all.

Hello, I got a new, unlocked LG G7 (lm-g710ULM) a few weeks ago. The phone is wonderful, but will not get good reception on AT&T's network. When it isn't dropping calls, everyone says they hear loads of echo that I don't hear. No one likes to talk to me anymore lol. Before this, I used a Chinese BLU

Questions

 • Android

292

0

0

0

Fellow customers: Got a nonbranded, unlocked phone? Report here on how it works with AT&T

A lot of customers post questions about using unlocked, non-ATT branded Asian-made phones on the AT&T network -- this is a thread where members can review / post their personal experiences using various unlocked phones with ATT. Customer Reviews -- Using Unlocked, Unsupported Phones on ATT Ple

Questions

 • Other Phones & Devices

1.2K

14

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.