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ERROR when trying to unclock Phone

I am trying to unlock my fully paid off iPhone X and the systems is saying that my EMEI number is not associated with ATT. This is extremely frustrating being that the phone is paid off and I should be able to unlock it no problem. Any help is greatly appreciated.

Questions

 • Apple

211

3

0

0

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What should I do?

I recently paid for an iPhone 11 off the internet. I tried to take it to my carrier and they informed me that the phone is an AT&T device. I am a sprint customer..what should I do

Questions

 • Apple

82

10

0

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Official Solution

Is military deployment/international move unlock just international?

I am being deployed for a year next month. I just got the iPhone 12 on 30 month installments. I submitted the unlock request via email on Friday and received the unlock confirmation email on Saturday. I’ve followed the instructions to insert a non AT&T SIM card (used Verizon) but I continue to

Questions

 • Apple

375

13

0

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Official Solution

Trouble device unlocking Samsung Galaxy Note 2

I finished my 2 year contract and submitted a request to unlock my Note 2 so it accepts SIM card from other carriers, espcially when I travel. Apparently, AT&T approved the request and sent me the unlock instruction with unlock code. I followed the instruction and entered the unlock code but the pho

Questions

 • Samsung

30.2K

18

0

0

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Unlock my sim

I’m currently in lebanon and I can’t put a new sim card because my phone sim is locked. Please unlock my sim card

Questions

 • Apple

36

1

0

Accepted Solution

Official Solution

Unlocking a used iPhone

I'm trying to unlock a used iPhone 7, but I'm getting the error "The IMEI you entered does not appear to be an AT&T wireless phone or tablet."- I believe the phone to be locked to AT&T, but how can I tell for sure?- If it is locked to AT&T, how can I figure out what the problem is in order to unlock

Questions

 • Apple

149

1

0

0

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After unlocking my Android phone "model QS5509A" go editions can't make call or send text

In Nigeria, I bought a new ATT phone/device which is locked due to go pay plan service policy. I Don't know the original buyer of this phone, but I was able to unlock the phone after requesting for unlock from att official site which was send to my phone within a minute. This means to me that the re

Questions

 • Android

497

2

Accepted Solution

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Unlocking my old iPhone I no longer have.

Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic

Questions

 • Apple

68

1

0

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my priv is MEP locked

let me clear something i'm not a US citizen and i don't live in states so here is my problem bought this new Blackberry priv Att unlocked and when i entered My sim which is not an at&t it asked for unlock code so i contacted my seller about it and he said the code is on box now after trying a code o

Questions

 • Other Phones & Devices

4.3K

3

0

0

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How can i unlock my 11pro max,Someone help me please

I bought an 11 PRO MAX ,and there was something wrong with it. I added money to change a new one at Apple Service Center in China. The IMEL has changed, but SIM lock is still with it. I want to unlock it, but the sequence is prompted The IMEL is not ATT s, what should I do?

Questions

 • Apple

208

4

0

Accepted Solution

Official Solution

BOGO and ETF

We got our Bogo phones back in Nov 2017 and have about 8 months left. Since we are traveling more often, we would like to get our phones unlocked and maybe switch carriers. Would there be an early termination fee if we paid off both phones?

Questions

 • Wireless Account

564

1

0

0

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Can you see past text log content and conversation

I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..

Questions

 • Online Account Access

197

2

Accepted Solution

Official Solution

I bought a go phone can i use it with my contract SIM

Is it possible to use a contract phone with a prepaid AT&T go phone I have the go phone can i just use my contract SIM with it

Questions

 • More AT&T PREPAID Discussions

71

1

0

Accepted Solution

Official Solution

I want unlock my device just period time for vacation

Hi therei have plane this summer to visit Middle East, and I think if you can unlock my device just period time around 3 months and I wI'll come back again after that . So my question there are some features I can unlock my device for 3 months only?.

Questions

 • Apple

753

2

0

0

Accepted Solution

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Phone unlock code doesn't work

Att supplied me with an unlock code but it doesn't work. I have one last try left and I want it to be correct before my phone is locked into AT&T What should I do here?

Questions

 • Samsung

71

4

0

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Activating an old sprint phone

I have an old sprint iPhone 7plus. I paid for the phone in full so I don’t owe sprint anything. And I know t-mobile has taken over for sprint. Will I have trouble activating the phone to an att prepaid account?

Questions

 • Apple

108

1

0

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Official Solution

Bought an iPhone from last owner who said it was unlocked but isn’t

So I just got this iPhone for $350 the lady said it was unlocked and well we have a different carrier we tried but then we noticed that it’s indeed still locked with Att. I have checked the att unlock but it says they still have payment what can I do?

Questions

 • Apple

87

1

0

Accepted Solution

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Requesting sim network unlock pin

Requesting sim network unlock pin

Questions

 • Samsung

150

1

0

Accepted Solution

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Unlock my Samsung Galaxy Express Prime 3 - AT&T PREPAID

I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by

Questions

 • Phones, Tablets & Devices

105

4

0

Accepted Solution

Official Solution

Can I unlock a phone within 15 days of upgrading and port-out?

Hi All, I recently upgraded my 2 phones from iphone 5 to iphone 6 by extending my contract for 2 years. I have been with ATT for 4 years. One iphone 6 was upgraded 20 days ago, the another one was upgraded 7 days ago. If I now port these 2 numbers to another carrier, will I got ETF charged for both

Questions

 • Wireless Billing

1.6K

12

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