Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (66)

Relevance

Accepted Solution

Official Solution

Closed

Welcome to AT&T - Community Forums Answer Center

AT&T Solutions & Help Page Get quick solutions, fast! You'll find some fast fixes for our top 3 issues for our products. Below that, more information on how to resolve, improve, and understand how your services work.  Also, don't forget to check out att.net! You can view email,

Questions

 • Account Features

163.6K

2

Accepted Solution

Official Solution

LG G Pad 7 won't turn on

I got the LG G Pad recently for 99 cents when I purchased a phone. I have used it quite a bit. Last week I plugged it in to recharge overnight and now it won't power on. It seems to be completely dead. Is there anything I can do before making a trip to the AT&T store?Thanks, Kim

Questions

 • Android

79.8K

43

0

0

Accepted Solution

Official Solution

WiFi Connection Issues With Samsung Galaxy S5 HAAAAALLLPPPP!!!!!!!

Recent issues with connecting to my WiFi. I have no issues connecting to other WiFi networks, at Best Buy, McDonald's, etc. No connection issues with my laptop or my tablet, just the phone. When I try to connect, it will go through authentication, then go to saved, secure, but not connect. Sometimes

Questions

 • Samsung

9.3K

5

0

0

Accepted Solution

Official Solution

screen display not working

I live in KSA. I have note 2 from USA at&t. Since morning without any damage the screen got stuck stuttered a bit and now it just doesn't work. No water spill and did not fall down. Does the warranty apply in KSA as well. Please reply asap.

Questions

 • Samsung

1.4K

4

0

0

Accepted Solution

Official Solution

WatchTV Streaming Issues - Fixes & Solutions

Your Wi-Fi Matters Streaming is not cut and dry. To have the best streaming experience, you need:   The Right modem settings The Right internet plan The Right internet set up   The Right modem settings  Changing your modem settings may improve your Wi-Fi signal and s

Questions

 • Streaming WatchTV

897

1

0

0

Accepted Solution

Official Solution

Lumia 830 Error 0x800f081f Not Installing Udate 10.0.14393.576 to Make Windows 10 Mobile Work Better

I've been getting Error 0x800f081f after it's about to actually instal Update 10.0.14393.576 to make Windows 10 Mobile work better.  I tried to get this update installed 7 times after I just upgraded my Nokia Lumia 830 from Windows 8.1 to Windows 10.  Please advise on how to get this update 10.0.143

Questions

 • Other Phones & Devices

1.2K

3

0

0

Accepted Solution

Official Solution

internet goes out CONSTANTLY

Ok I just got ATT Uverse max plus installed yesterday ever since then the Internet has gone out constantly I don't understand it.. I ditched Comcast for you guys I hope we can get this resolved so I can stay with you guys.. I have tried all I can think of: tried different channels, restarted the gat

Questions

 • AT&T Internet Features

6.9K

7

0

0

Accepted Solution

Official Solution

Closed

How to connect the new phone to my Microcell?

Did you get a new device? Awesome!   You might need to perform few easy steps to let your Microcell recognize it, read on for more information...

Questions

 • 3G MicroCell™

87.3K

1

0

0

Accepted Solution

Official Solution

Android Play Store won’t load or download apps

Having a problem loading the Play Store on an android phone or tablet? Check out the following tips to get this issue resolved.   There’s nothing more frustrating than trying to check out that awesome new app only to discover that your Play Store isn’t loading. I’ve personally had this happen on a f

Questions

 • Android

8.8K

5

0

Accepted Solution

Official Solution

Swapped a microcell and only power light comes on

After 7 years, my Cisco 3G microcell stopped working, displaying a red light on the bottom "signal" light with all others steady green.  I obtained a swap DPH-154 model and registered it, but only the power light comes on-no other.  I've reset it multiple times over 2 days, with no results.

Questions

 • 3G MicroCell™

1.3K

6

0

0

Accepted Solution

Official Solution

galaxy s 4 sim card error

I am using go phone with at&t, and all of the sudden, my phone says that my sim card is not inserted. So i went to AT&T to check it out. I changed my old sim to new one but my phone is sitll not recognizing the sim.  What should i do

Questions

 • Samsung

3.2K

7

0

0

Accepted Solution

Official Solution

Streaming Troubleshooting – Are You Getting The Signal?

There are many things that can impact your streaming experience like: The environment of your streaming device. Your internet plan. The type of connection you use to access the internet (Wired or Wi-Fi). The location and environment of the modem.   You will find some simple solut

Questions

 • AT&T Internet Equipment

578

1

0

0

Accepted Solution

Official Solution

Closed

Client E-mail Support

Below are some helpful links for Client E-mail setup and troubleshooting.

Questions

 • AT&T Internet Email & Security

36.3K

3

0

0

Accepted Solution

Official Solution

AT&T Troubleshoot & Resolve - A Tool For All Service!

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Questions

 • Network Coverage

18.4K

4

0

0

Accepted Solution

Official Solution

Samsung Galaxy S8+ will not update past Android 7.0

 

Questions

 • Android

981

4

0

0

Accepted Solution

Official Solution

U-verse Remote Troubleshooting

  Not to worry! Below are a few things you can do to restore functionality and get back to enjoying your U-verse service! Before you begin troubleshoot your remote, know this. The remote uses light to send the signal to the receiver. If anything is blocking the receiver, this can affect f

Questions

 • U-verse TV Equipment

21.1K

5

0

0

Accepted Solution

Official Solution

App Not Working - Solutions From AT&T Community Forums

Tips to Fix The App You're Using   Did you try to launch an app but nothing happened? Try our troubleshooting steps below:  Force close the app and relaunch it - varies on phone, browser, or device operating system Restart the device - You can find this information in you

Questions

 • Device Features

17.7K

3

0

0

Accepted Solution

Official Solution

Mobile HotSpot Solutions - The Best Spot for Your Hotspot

  There are a few reason why you may be having trouble with your HotSpot connection: Device or Electronics near your HotSpot Walls & Building design  The number of people surfing or streaming How far away you are from the HotSpot LTE Coverage - Check now! &nbs

Questions

 • Other Phones & Devices

10.9K

2

0

Accepted Solution

Official Solution

Problems after 4.4.4 update on Note 3

Everytime I go to the text messages, the text is enlarged like I have zoomed in on the message.  I have to constantly zoom back out so it is at the size that I want.  Also, facebook continues to force close after opening.  Anyone else having i

Questions

 • Samsung

2.1K

5

0

0

Accepted Solution

Official Solution

Closed

NFL Football Troubleshooting - Tips & Solutions From AT&T (U-verse)

It is Football Season!   We love football. We don't like it when we can't watch it! If you're having trouble with the broadcast, the steps below can help!    The Fastest Fix A reset is one of the fastest fixes for TV service issues and the dreaded red x. Modem (Re

Questions

 • Watching U-verse TV

10.3K

1

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.