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I have some billing questions regarding my new AT&T Samsung Galaxy S10+, but I cannot figure out how to get access to AT&T's support chat. It used to be right on the bottom of AT&T's page, and in the corner of the AT&T Premier page. Now I just get an endless loop of useless support articles and no h
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Wireless Account
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Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic
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Apple
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Hi, my condo doesn’t seem to have an AT&T service box, and there are no online support options. Considering my phones call feature is currently broken, is it possible to schedule an appointment online?
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AT&T Internet Installation
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What is the process so that I may bring my old number with me from my old carrier?
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More AT&T PREPAID Discussions
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How can I get my name removed from a shared account? Im the secondary owner I guess you’d call it, I’m no longer able to log into the account on the app but I have the account number, the primary owner has stolen my phone and has taken my email off of the account but will not remove my name from it.
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Wireless Account
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Where or how do I get my iPhone to work again after being disabled from wrong password put in to many times, I have no computer.?
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Apple
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I recently upgraded my phone and now AT&T wants to charge me $3.99 a month for an "advanced" version of its Call Blocker feature. (Edited per community guidelines)? Before "upgrading," I had the option to permanently block a number as soon as I hung up. Now, to reach the "Block Caller" setting,
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Device Features
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I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
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Phones, Tablets & Devices
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My ex boyfriend stole my phone and i have been trying to hold of att to get other phone can you yall help thats my bill behide cuz i have not had it
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Other Phones & Devices
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I just received an anonymous text saying someone was using my cell phone number in a social security spoofing call. What should I do?
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Other Phones & Devices
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I purchase an unlocked AT&T Branded Phone (Axon M) a while back through an Amazon FBA seller for use in Canada as a backup. It is passed the return period. I set up the phone working fine except Android version is 7.1.2 AT&T Software Update says it is up to date! I read there is
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Android
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Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times. Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a
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Apple
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I have an iPhone SE 2020 unlocked and still won't work on my sim from the Philippines, it is still No Service even unlocked.
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Apple
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code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??
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Account & Usage
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Hi, just wanted to check if my Xiaomi mi a2 device will work with an AT&T sim card? Is it compatible? If not - is there a way to fix it?
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Android
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Does ATT offer any senior discount plans for landline in nursing home room vs paying $70+/mo for a local only plan? When I called ATT the foreign sounding agent was of no help with this question. Thx
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AT&T Phone Account
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Forgive my simple network drawing. But this is how I have it set up. I can't seem to get the devices that are connected to the google mesh to talk to the nas or the printer that is connected directly to the BGW320. Please help
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AT&T Fiber Equipment
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What type screwdriver do I need to remove. I’ve tried several types to no avail. P
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Learn
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Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool
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More AT&T PREPAID Discussions
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I am trying to order a new phone on my corporate business account but have it picked up at an AT&T store in India. Is that possible?
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Account Features