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Unlocking my old iPhone I no longer have.

Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic

Questions

 • Apple

68

1

0

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Unlimited data while traveling in 19 Latin America countries, do I need to turn on international data roaming for it to work

In one of the Latin America countries and my mobile data isn't working like the plan says it should now. Phone and text is working fine. Do I need to turn on international data roaming? Will this charge me roaming charges? The details made it seem like my phone should work as if I were still

Questions

 • Data & Messaging Features, Internet Tethering

65

1

0

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Closed

Business Attendant?

It's a Business Phone feature, but there's no Business Phone forum. So I'll spam ones most likely to know. Is the feature AT&T Business Attendant still a thing?  Website is a loop of link to link to link back to beginning.  Phone customer service is music, then transfer, then m

Questions

 • Account Features

93

1

0

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What screw driver to remove DLC-200C?

What type screwdriver do I need to remove. I’ve tried several types to no avail. P

Questions

 • Learn

111

2

0

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Calling blocking health care numbers

My phone is blocking health care number. How can I determine what call blocking I have setup

Questions

 • Apple

23

1

0

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Prepaid minute card

I purchased a new airtime card and the cashier said she added the minutes to my phone for me but there not on my phone what can I do I still have my receipt

Questions

 • More AT&T PREPAID Discussions

41

2

0

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How can I change the email associated with my IMO discount?

At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help

Questions

 • Wireless Billing

317

1

0

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Property Damage during Internet Installation...endless agony

Hello folks, During internet installation(01/03/2022) the AT&T technician damaged the sewer line from main rest room in the garage wall and because of which Sewage water is leaking from the garage wall (even out side as well) when we use the restroom..The technician DIDNOT check if there are an

Questions

 • AT&T Fiber Installation

516

7

0

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Phone unlock code doesn't work

Att supplied me with an unlock code but it doesn't work. I have one last try left and I want it to be correct before my phone is locked into AT&T What should I do here?

Questions

 • Samsung

71

4

0

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WHY CONTINUE CHARGING ME!

I understand I have to pay the monthly charge for the device I signed the 30 month installment loan for HOWEVER I was told several times by your employees that I would not be charged the $50 a month to have service on the device i suspended service for a year ago! And yet here we are a year later an

Questions

 • Wireless Billing

197

6

0

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I need Call Records

How can I get a copy of my recent call records?

Questions

 • Wireless Account

633

1

0

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Unlock my Samsung Galaxy Express Prime 3 - AT&T PREPAID

I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by

Questions

 • Phones, Tablets & Devices

105

4

0

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Codes on text history in billing

code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??

Questions

 • Account & Usage

128

1

0

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Closed

Can I use my bill credits to pay off the rest of my installment plan?

Hi I’d like to know how I can use my bill credits to pay off the rest of my installment plan

Questions

 • Wireless Billing

349

3

0

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Can I reactivate my prepaid number?

Hi, i've been a AT&T prepaid user, and haven't used my number since March 2020. now i want to reactivate it. is there a way? thank you!

Questions

 • Account & Usage

52

1

0

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How do I get an AT&T Junction Box installed?

Help. Moving to a new home in 3 weeks.  I have been told ATT is not in range of the house despite half the street has ATT.  I was told a junction box has to be installed.  Who installs this? Help!  My kids are virtual for school and I need internet service.

Questions

 • AT&T Internet Installation

271

2

0

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4G and wifi calling not working

I have a Moto G30 XT2129-2 from India. I took a new AT&T sim in Vestal and only got a 3G (H) network everywhere. My phone is a 4G and wifi call enabled device, but even with this I'm unable to use these features with AT&T. Kindly support

Questions

 • More AT&T PREPAID Discussions

265

2

0

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Paid my bill on the 9th. Tried to upgrade to another plan this morning, wouldn't take credit card and completely lost the original plan.

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

Questions

 • Plans & Features

55

3

0

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International prepaid plan

I am in Panamá and am unable to connect to any towers or use my phone! I have purchased the international plan. Can someone please help me

Questions

 • Plans & Features

88

8

0

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Help I’m on someone else’s account and want off

I’m on a family members account from when I was living with them and want my number to be removed from it but they refuse to remove me what do I do?

Questions

 • Wireless Billing

40

2

0

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