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Cannot access AT&T Support or Support Chat anywhere

I have some billing questions regarding my new AT&T Samsung Galaxy S10+, but I cannot figure out how to get access to AT&T's support chat. It used to be right on the bottom of AT&T's page, and in the corner of the AT&T Premier page. Now I just get an endless loop of useless support articles and no h

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1.2K

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Unlocking my old iPhone I no longer have.

Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic

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89

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Rented condo is missing an AT&T service box...

Hi, my condo doesn’t seem to have an AT&T service box, and there are no online support options. Considering my phones call feature is currently broken, is it possible to schedule an appointment online?

Questions

840

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How do I bring over my old phone number?

What is the process so that I may bring my old number with me from my old carrier?

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56

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Need my name removed from account asap!

How can I get my name removed from a shared account? Im the secondary owner I guess you’d call it, I’m no longer able to log into the account on the app but I have the account number, the primary owner has stolen my phone and has taken my email off of the account but will not remove my name from it.

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49

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Disabled iphone with wrong password

Where or how do I get my iPhone to work again after being disabled from wrong password put in to many times, I have no computer.?

Questions

222

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AT&T is now charging for spam blocking that it used to include for free?

I recently upgraded my phone and now AT&T wants to charge me $3.99 a month for an "advanced" version of its Call Blocker feature. (Edited per community guidelines)? Before "upgrading," I had the option to permanently block a number as soon as I hung up. Now, to reach the "Block Caller" setting,

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332

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Unlock my Samsung Galaxy Express Prime 3 - AT&T PREPAID

I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by

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133

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How to get other phone?

My ex boyfriend stole my phone and i have been trying to hold of att to get other phone can you yall help thats my bill behide cuz i have not had it

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107

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Spoofer using my phone number

I just received an anonymous text saying someone was using my cell phone number in a social security spoofing call. What should I do?

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68

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Upgrade Android on unlocked AT&T Branded Phone with foreign Service Provider

I purchase an unlocked AT&T Branded Phone (Axon M) a while back through an Amazon FBA seller for use in Canada as a backup. It is passed the return period. I set up the phone working fine except Android version is 7.1.2 AT&T Software Update says it is up to date! I read there is

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60

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I’ve been in Spain for the last 6 days. I’m on a deployment.

Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times.  Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a

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71

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Unlocked iPhone SE 2020

I have an iPhone SE 2020 unlocked and still won't work on my sim from the Philippines, it is still No Service even unlocked.

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439

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Codes on text history in billing

code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??

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143

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Xiaomi mi a2

Hi, just wanted to check if my Xiaomi mi a2 device will work with an AT&T sim card? Is it compatible? If not - is there a way to fix it?

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173

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Does ATT offer any senior discount plans for senior landline in nursing home room

Does ATT offer any senior discount plans for landline in nursing home room vs paying $70+/mo for a local only plan? When I called ATT the foreign sounding agent was of no help with this question. Thx

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602

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Mesh Devices can't access ethernet devices on BGW320

Forgive my simple network drawing. But this is how I have it set up. I can't seem to get the devices that are connected to the google mesh to talk to the nas or the printer that is connected directly to the BGW320. Please help

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301

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What screw driver to remove DLC-200C?

What type screwdriver do I need to remove. I’ve tried several types to no avail. P

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161

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I am a tourist who had ATT number for the last 2-3 months while in the US - how long can this go unused before the number is reassigned?

Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool

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35

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Are there AT&T stores in India?

I am trying to order a new phone on my corporate business account but have it picked up at an AT&T store in India. Is that possible?

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278

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