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Max.xom not working on PC

I am attempting to sign in through my provider, ATT, for MAX. I get this message: Can’t Verify Subscription It looks like you don’t have access to Max through this provider. If you think this is a mistake, please contact your provider directly. You can also try connecting through another pro

Questions

134

6

0

Accepted Solution

Free HBO Max because I’m an AT&T customer?

I’m just trying to find out if I have a free HBO Max subscription as a result of having an AT&T Unlimited plan. I’ve tried calling multiple times. First attempt, you could hear the customer service (CS) agent joking and laughing with the others in the background (and they sounded like they were

Questions

75.4K

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HBO Max, Disney+ will not stream since changing ISP

We recently change ISPs and since the transition, half of our streaming apps will not work while connected to the wifi. I have performed speed tests and the connection and speeds are strong. I can only assume that there is some sort of firewall or permissions setting from the router that is impactin

Questions

27

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Internet service

Hello I am trying to get internet service in my home. It's a new development and the att storec said they can only service me at this time if I get a package. I already have direct stream. I was told he can't override at the store and to contact the loyalty department and ask for help.

Questions

39

2

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Uverse App not working

Trying to watch live TV thru my Uverse app.... it has been playing the same 30 second loop for 3 days now across all three devices I have tried. (ipads and iphone) I have rebooted, restarted, uninstalled/reinstalled..... all of that. Still now working. What else do I need to do? It seems like an

Questions

51

0

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HBO and AT&T Unlimited Plus Account

I upgrade to the AT&T Unlimited Plus with HBO included yesterday and cannot access my new account. I do not use the AT&T TV service of any kind and only have the wireless plan with my phones. I have tried logging in on the app on my iPhone as well as on my computer and am having a service error pop

Questions

60

2

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Directv Now Episodes and parts of episodes missing

Is anyone else having problems with episodes of certain series missing? I've also had complete endings of an episode missing. You get interested and the video just ends with about 10 minutes left to the episode. Just wondering.

Questions

39

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My promotions

I bought 6 phones where is my promotions. I can't even get my promotions from Samsung they told me to contact you

Questions

25

1

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Hbo max signin using att as provider

I refreshed by hbomax app on my tv , when i try to sign on now using the provider icon ATT, it takes me to a directtv signon instead of my att account signon. Please help me. I can still bring up the HBOMax app on my tablet and on my other tv…..

Questions

31

1

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Not able to activate my free HBOMax account

I have been round and round on the phone for hours with no solution. I have followed the steps below, but have no "Activate HBO Max" or "Start Watching" tile. When I try to sign in with provider I get a message that my account cannot be verified. I have confirmed with wireless support that my acc

Questions

57

3

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Audio is lost on iOS App after Short Buffer

I have an iPad Pro and both on WiFi and on Cellular data if there is a short buffer (you see the rotating icon) briefly the video returns however the sound is gone. To work around the problem, I have to change the channel and change it back the sound is restored. However, shortly later the buffer h

Questions

21

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can i sign into hbomax free thru hotel(Sonesta Select-Boston/Danvers, ma loc) has free hbo thru direct tv-HOWEVER-their ISP is thru verizon

             im staying at a Sonesta Select hotel (boston/ danvers, ma location) and have direct tv with free hbo, but have free internet thru verizon.... SO... my question is... how do i go about getting to watch hbo max free on my laptop computer... either w/ or

Questions

60

0

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Made a new user ID , verified my emails and phone number but cannot link to my account for account details

I don’t know what to do, my mom pays the phone bill, but mine is registered in my name and I am trying to get the information to my Max subscription I’m at a complete loss someone help! Please and thank you

Questions

31

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

75

2

0

Netflix

When watching Netflix, we constantly lose connection.  I've called Tech Support and the only support is to reboot which we already do.  This past week AT&T came out and said we needed to bump up our package for Uverse.  We did, and while watching movies this weekend, we are still losing connection.

Questions

711

8

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HBO

i have tried multiple times to reach AT&T by chat and discuss via phone. my plan is grandfathered in to receive free HBO. I was told to download the AT&T TV/Watch app and use my AT&T wireless login information to access. I get an error every time saying that my wireless account doesn't qualify al

Questions

66

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Closed

FoxSports GO Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe

I use a Fire stick to stream FoxSports Go on my TV. I have used it for several years and it worked great. Then 2 weeks, i went to use it and recv'd the following error message "Access to this video is restricted by your cable provider. Please contact your TV provider to subsrcibe" . I can use my lap

Questions

228

4

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Teradici PCoiP Client lag in the evenings

Current plan is AT&T Internet 300 -- latest speed test around 380 Mbps download/upload. I use Teradici PCoiP for work and need a stable 85 Mbps for everything to run smoothly. During the day everything is fine and the connection is as if I was directly connected to the virtual machine. Howeve

Questions

355

6

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Double NAT Strict Xbox One

I'm using an at&t Nighthawk hotspot and a Nighthawk router. I'm connected to the router, not the hotspot. But I disabled Upnp on both router and hotspot, and it still is double NAT and strict NAT type. I really want to use the Xbox remote play, but I need the open NAT type for that PLEASE HELP!!

Questions

318

2

0

Closed

DirecTV Streaming app NOT AVAILABLE for XBOX, PlayStation, LG Content Store & other TV's

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Questions

2.3K

1

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