
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Tengo mi cel bloqueado al parecer por el sistema de la empresa AT&T el cel ya se libero pero no me permite hacer llamadas me presenté al centro de atención a clientes el día martes 26 de nov y me dijeron que me iban a mandar un no código pero es hora que no me han mandado el dichoso código cómo se p
Questions
•
AT&T Phone Equipment
Tengo un problema con el internet tengo el plan de 10 m y solo tengo 2 m que va a a pasar a si se va a quedar o qué pasa
Questions
•
AT&T Internet Account
hello, I bought a samsung s8 +5g tablet from Chile through amazon and when I entered the IMEI on the AT&T page I got this errorhttps://prnt.sc/eL32N54xHExn I hope you can help me I bought this product legally and I would like to unlock it, I appreciate your help, I have all the receipts that pro
Questions
•
Samsung
I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca
Questions
•
Network Coverage
I am currently in Colombia. The mobile operators here require for non-network phones to be registered (IMEI) to their service to avoid being blocked out. I had no idea I had to do this and found my international usage on these networks to block out my mobile device. I am currently block
Questions
•
Network Coverage
Buenas tardes. Necesito desbloquear mi iPhone. Ingreso a la página https://www.att.com/es-us/deviceunlock/#/unlockstep1, pero la misma se mantiene cargado y con un mensaje de: Por favor, espera. Necesito apoyo técnico. Gracias.
Questions
•
Apple
ya no me esta gustando esto llevo mucho tiempo con este fallo
Questions
•
Apple
Brief details, I live in Mexico and have an Unlocked LG v30 for my daily use with ATT Mexico, now I came to visit family in Houston and have no data, voice or SMS, I bought a preowned Unlocked LG V60 and a LG G8 and none of them works with my SIM Card from ATT Mexico, what Can I do in this case? I h
Questions
•
Android
Closed
the tv will go black, then i get the spinning circle, this happens about every 20 mins or so. sometimes, especially watching sports, after going through black screen stuff the show will come back in spanish i have no idea if this is directv or the at&t internet help
Questions
•
Watching U-verse TV
saludos y buenas noches, por este medio me quiero comunicar con att para solicitarles de su ayuda. cuento con un mifi 5792 que ya att me proporciono el codigo de liberacion, pero tengo el siguiente problema, como le hago? podrian explicarme los pasos a seguir para introducir el codigo de desbloqueo?
Questions
•
AT&T Internet Installation
Hola buenas noches me gustaría rentar mi azotea para q instalen una antena soy de santa catarina mty nl he revisado y no hay antenas en mi colonia
Questions
•
AT&T Internet Installation
Quiero que mi cel quede libre para todas las compañias
Questions
•
AT&T Fiber Installation
¿Por qué para cancelar un servicio que ya no requiero es tan complejo? En los centros de atención no solucionan mi problema, llamo a la línea que me otorgan y tampoco se soluciona. Además una persona que me atendió en un centro de atención me comento que el plan se cancelaba pasando el tiempo del co
Questions
•
AT&T Internet Plans
Hola, he contratado internet ilimitado en mi Android y no puedo compartir Internet con otro celular, a que se debe? Gracias
Questions
•
AT&T Internet Plans
Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated
Questions
•
AT&T Internet Equipment
Hello All, I'm having a bit of an issue with calling into ATT services such as voicemail and 611. The prompts come up in Spanish and I haven't been able to find a way to switch it back to English (I'm working on learning Spanish, but I'm still very much a beginner). Here's what I've done so far, bu
Questions
•
Account & Usage
Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late
Questions
•
Wireless Billing