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How to turn off 2-step verification when traveling

I'd like to turn off 2-step verification when I travel abroad. If my phone is lost or stolen I will not be able to access my online account to lock my phone account since I won't have my phone to receive the verification code.  How do I turn it off?

Questions

271

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Unable to get to http://192.168.1.254/

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

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327

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att prepaid account -> cannot completely disable "AT&T ActiveArmor Mobile Security"

I want to turn off draconian AT&T protections temporarily in order to receive OTP via SMS from overseas. Unfortunately for the last 2 days I've been getting an error message whenever I attempt to turn off something called "AT&T ActiveArmor Mobile Security" on the ATT prepaid website. The o

Questions

185

1

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Compromised Phone Number

​I use my PC's Identity Theft monitoring software and it found a data breach in the dark web. My phone number was compromised and would like to know how I can contact AT&T to be aware of this issue.​

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114

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Message that my AT&T internet wireless network is no longer secure

I have been getting messages in my Dell laptop that my AT&T internet wireless network that I have used for many years is no longer secure and is being phased out. Shouldn't AT&T notify me and update me on that?  What other secure network should I use?

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1.3K

16

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Accessing a blocked website

I'm trying to access a website I know is safe. ATT blocked it and told me to add the address to my Exceptions Page....I've been looking for over an hour and cannot find the Exceptions Page...when I ask on chat or search, it gives me contract language or help with email.....this is a website....HELP

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5.6K

24

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Is this a valid email from ATT

I received this email after signing up for ATT. Is this a scam email? Or is this information needed from me?

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185

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someone hacked my e-mail

On or about the morning of 2/2/19, we started getting messages on our cell phones and laptop that we were "unable to sign-in" to our sbcglobal.net e-mail account. We sign in on laptop through Yahoo home page with no issues up to 2/2/19.  Prior to this, there were no issues.  Originally, we thought t

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1.1K

8

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Arlo Base Station Not working on ATT Fiber

Just got ATT fiber and connected my Arlo base station that was working with my previous ISP and wireless router. The Arlo system worked for about an hour but went offline.  I have tried restarting the gateway and factory resetting the Arlo base station several times, but the base station will

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934

5

0

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Unknown connected device

I have a device that I do not know what it is connected to my network. It's called an "EardaTec Device". When I looked it up, it's apparently linked to a lot of smart home things, like light switches. We own nothing of the sort. It's extremely likely that this device is slowing down my internet cons

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1.5K

3

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CARE CODE: 201 [LU100]

IT KEEPS HAPPENING!

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3.5K

2

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Odd UNSCHEDULED visit on a Saturday from AT & T Rep.

This past Saturday the 10th of October, we were paid a visit at our Townhome in San Diego at about 1:00 P.M. This visit was unannounced and unscheduled. The young man was simply wearing an AT & T Light Blue Shirt, and had a clipboard where he was making notes.  He was NOT wearing an identi

Questions

81

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Help installing internet security suite

I am trying to install the AT&T internet security suite powered by McAfee. The instructions say to uninstall any previous software on my computer first, and there is a link for it. (pre-install clean up). Well, I clicked on that link and the page never loads. It's just a blank page. My computer

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106

2

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

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43

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how can I set or reset my SMTP password

how can I discover or set or reset my SMTP password

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33

1

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Security breach wifi id theft unfair charges

Reembursement and or return to unaffected payment amount is requested due to unauthorized user, who  through my at&t wifi account, was able to also attain my banking and other private accunts. Due to this breach in security through this at&t internet account, my autopay for my home wif

Questions

93

2

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Find a lost phone

My girlfriend lost her phone. We don't have an account together. Is it possible to find her device using my phone?

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68

1

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BGW210-700 Refreshes the web page every time I attempt to input the device access code

As stated in the title. Each time I attempt to access a protected page on the gateway, the access code seemingly does nothing. When I type it into the box and press continue, the page refreshes as if nothing had happened. There is no message saying the code was incorrect.

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123

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Trouble Accessing Emails

I get my AT&T emails at https://currently.att.yahoo.com/. Sometimes (like today) when I click on the "mail" link at the top of the Yahoo page to access my emails, a new screen appears but the tab at the top of the page keeps flipping repeatedly from "Logout Successful" to "signin.yahoo.com."&nb

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92

3

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verified phone number linked to google 2 step verification

i no longer have the mobile number that i linked to my gmail 2 step verification.

Questions

290

4

0

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