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I have sent a private message about this twice with no response. I even included my account number and telephone number in the private message. Can you send a replacement U-Verse remote? Some of the buttons are worn out and will no longer work. I also have a retention plan that expires in a few days
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U-verse TV Equipment
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I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as
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Wireless Billing
The Cisco wireless receiver is installed on the left side of the Samsung TV. After programming the U-verse remote control for Samsung, pressing power turns on the TV, and sometimes turns on the Cisco receiver (sometimes does not power on). If you keep pressing power, then the receiver eventually t
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U-verse TV Equipment
Out of State IP - Frederick, Maryland - For a Reston, VA Phone. Is this normal?
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Network Coverage
So does anyone have a NAS setup that will work. The modem has the pinholes disabled and no incoming connections are allowed. So a remote reflector of some type is need to make the connection. All I can find is the WD device which is said to not be secure. All of the cameras have been upgraded t
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AT&T Internet Equipment
I have never had any trouble accessing my work email remotely until 2 days ago. Tried using different browsers - Chrome, IE, Mozilla. Get the same response: waiting for remote [name of firm I work for]No viruses or malwares have been found on my computer.No recent system updates. The IT guys at wo
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AT&T Internet Security
Can I access my home router management screen using the IPv6 address of the router? If so, can the same router management screen be access remotely using my normal credentials?
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AT&T Internet Equipment
We have a Neighborhood Watch Camera currently in my yard with an OK picture, but I was told by Flock, the people who installed it, that it would work much better on the BellSouth Pole at the entrance ot the street. How do i get persmission for that? Its at the corner of Forestdale andHigh Point in S
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AT&T Phone Equipment
Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!
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Account Features
We have a new ATT S-30 remote to replace a defective S-30. Our old remote was programmed to turn the tv, cable box and tuner off at the same time with the power button on the remote. The new remote turns off the tv and cable box but not the tuner. I have to manually turn off the tuner.&
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U-verse TV Equipment
I was Identity Thefted by 2 people I know. The cops and banks are not helping me much so its up to me to get to do the foot work... I know they got my wifi and ported my cell somehow to took over my Google account. I found this device on my Google thats def not mine and Im pretty sure its one of the
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Other Phones & Devices
I need some new remotes, quick. I've got a bunch of different problems, and I'd like to replace them, but they aren't available on At&t website. How can you only sell one model of remote control and be out of stock? I bought 2 a20-rf1's from a tech one time, but those point anywhere remotes are ba
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U-verse TV Equipment
The power button has stopped working It was programmed to turn on the ATT U-verse box, the TV, and the Audio Receiver. I can not clear the programed keys because when pressing the MENU button and the OK button nothing happens (ie POWER button does not light up). You can't get a replacem
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U-verse TV Equipment
I have a buffalo NAS device on my network at work. I am trying to get web access to my documents. I have forward a port to TCP and I know it is open, but when I come to the ATT website to login, it ask for a device name and password. I have tried to use the ID and password I use to login to the N
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AT&T Internet Features
I need to be able to access my MR1100 remotely so people can work on a computer from across the state. I can't seem to figure out how to get the device to work remotely. Any help would be great.
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Device Features
AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al
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Network Coverage
All of a sudden after a forced system restart, my Power button on my S10-S3 remote doesn't power off the receiver/dvr. I have to use Power button on receiver to turn it off. I have done a couple system restarts and replaced the batteries in the remote. The AT&T button on top row is selected. All the
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U-verse TV Equipment
My Moto G Power is running Android 11. The Uverse App displays the guide, plays shows, and handles recordings. The Remote Control feature cannot connect to the set top box. When I tap the Remote Control icon and then tap Connect I see a message, "Receiver Discovery Failed." I have reboo
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U-verse TV Equipment
I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology. I am sure I am not the only customer with this issue. I cannot get any tech support at all because they want a pin number. They want me to put the sim card in a phone to receive a pin
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