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Speed tests are normal but my actual download speed is significantly slower

I just switched to ATT Internet 75 and my speed tests show normal, but when i try downloading a file or game it is way slower. I tried using a different computer and Ethernet cable but I got the same results every time. I restarted both computers and the ATT modem, yet nothing changed. Then I tried

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Transfer Billing Responsibility - A Guide by the AT&T Community Team

Changing the name on your account is easy can be done online. It’s a fast process that allows you to transfer billing responsibility.   How it works The account holder request to transfer billing responsibility The person who is taking over the account/ billing responsibility will rec

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405

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VERIFICATION MESSAGES ERROR / NO ACCESS TO SET UP PASSCODE: (VORCC02) - I'm a 1st Time Client

@ATTCares Re: VERIFICATION CODES DON'T WORK AND I CAN'T SET UP PASSCODE AT ALL.   I transfer from another mobile company to AT&T in hopes that it will be amazing and everything would be working to perfection. Sadly, I have encounter several issues with the process of how things are done. Specifical

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Gaming Releases - September 2019

Greetings!   Here's my list for the upcoming gaming releases happening this September!   PS4 Upcomming TitlesRelease Date Catherine: Full Body9/3/19 Final Fantasy VIII Remastered9/3/19 Monster Hunter World: Iceborne9/6/19 NBA 2K209/6/19 Borderlands 39/13/19 Grid9/13/19 NHL

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Gaming Releases - June 2019

Hello Gamers of AT&T!   With Summer finally upon us, stay inside and enjoy some of these upcoming games! Let me know by replying below which ones you're looking forward to most - and if I missed any let me know so I can add them!   Game Platform Release Date PICO PARK Switch 6/8/2019 Great To

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14.4K

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Data Cap

I just had a quick question about data caps. I'm new to U-verse and the agreement states that I am allotted 250 GB per billing cycle. I've seen posts from years past stating that this cap has not generally been enforced and I was wondering if this was still the case. Thanks for your help!

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Gaming Releases - November 2019

Hello Gamers!   It seems like game publishers always wait until the end of the year to push out their best content - and this November is no exception!   Here's all the games releasing for PS4, Xbox One, Switch, and PC:   Title Release Date Playstation 4 The Legend of Heroes: Trails of Cold S

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4.2K

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Re Think Possible_translated means it was possible but AT&T needs to rethink it

AT&T has the worst customer service! I currently have DSL which is way too slow, but live in an area that doesn't have other viable options. I have tried to sign up for U-Verse previously and it showed address not serviced. I received a postcard in the mail, to my address, with my name on the card.

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My connection drops more than 3 times for 30-60 seconds within the hour.

Exactly as the title says, I keep losing internet (and cabel/tv) for 30 to 60 seconds. The problem occurs multiple times every hour and there's no way to prevent it.Being how my service is set up, this also makes all our televisions unable to access channels during this time and it's very frustratin

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488

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Possible to Pay ETF Fee to get out of Contract but Keep Service & Lines?

I'm sure you're wondering why I'd want to do such a thing. I would like to pay the ETF to get out of my current 2 year commitment so that I will not be charged additional "access fees" each month because I have a mobile share plan & am under contract. I still however, want to keep my plan and all li

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254

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Trade In Question

If I have a couple payments left on my OLD phone, can I pay it off after I trade it in and keep it and use the NEW phone on the Next plan? I have my new phone now, but I haven't mailed in my old one yet. After looking online, I only owe like $70 on it to pay it off. So, even though I have both phone

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Gaming Releases - October 2019

Hello Gamers!   I've scoured the internet, and these are the top games by platform coming out in October!   PS4 Upcomming Titles Release Date Destiny 2: Shadowkeep10/1/19 Tom Clancy's Ghost Recon: Breakpoint10/4/19 Ghostbusters: The Video Game Remastered10/4/19 Trine 4: The

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10.2K

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Suggestion for Uverse game channel

I subscribed to the u verse games and everytime i go to the app it says "NEW GAMES JUST ADDED" but you guys never add any new games. With all the cool mini games and games online, surely you could find more and add one say once a week or once a month? The same old games get old!

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Gaming Releases - March 2019

Hello Gaming Fans!   Looks like March is shaping up to be a great month for gamers with notable releases such as Dead or Alive 6, Devil May Cry 5, Kirdby's Extra Epic Yarn, The Division 2, and many more.   Which games are you going to be picking up? Let us know below!   Game Platform Release Date

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When are the new Windows 10 phones being released?

Since Windows 10 will be available free to all consumers who legally own Windows 7 and 8/8.1 by the end of July, when will the new Windows 10 cell phones be available with Continuum? Current owners of a Windows 8.1 phone can upgrade, but it will not support all the new features of Windows 10 includi

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1.1K

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Gaming Releases - July 2019

With a lot of the publishers and platforms currently offering steep discounts on games (I'm looking at you Steam Summer Sale), July is going to be a great month for gamers.   Before the sales started, I put together our monthly budget (hurray for adulting) and creatively found ways to just

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New Installation switching from cable

I am considering switching to U-verse and internet from cable.  I want to make sure I have the best layout/installation for optimally service.  I have a few question, you can see my sketch for reference: 1) I currently have my cable modem and router in my den, would that be the best locati

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