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HBO and AT&T Unlimited Plus Account

I upgrade to the AT&T Unlimited Plus with HBO included yesterday and cannot access my new account. I do not use the AT&T TV service of any kind and only have the wireless plan with my phones. I have tried logging in on the app on my iPhone as well as on my computer and am having a service error pop

Questions

 • Account Features

32

2

0

Smart Home Manger Profiles

I have set up a profile in my Smart Home Manager for my 15 year old restricting internet with downtime from 930pm-7am Sunday-Thursday. I have it set to block all the items he would typically use like his laptop, desktop, cell phone, chromecast, ect. However, when it goes into effect, it blocks the w

Questions

 • AT&T Internet Features

24

1

0

Can't sign in to my Prepaid Account online

Hi all,I'm having issues logging into my prepaid account. Keep getting the "The system cannot sign you in at this time. Try again in 60 minutes" message. I tried to reset the password but got the "The system cannot reset your password now. Try again in 60 minutes" error. Clearing the cache & cookies

Questions

 • Account & Usage

936

1

0

0

Phoenix 4 phone - not sending or recieving text messages

My text situation has gotten progressively worse. Often I cannot receive picture messages. In the past 24-48 hours, texts have been getting stuck in the "sending" stage.   Restarting the machine sometimes helps, but not always. I have also not received any messages after testing.

Questions

 • Android

64

7

0

Unable to access Activation Portal! Store employee couldn't activate my SIM

I am unable to access the Activation portal for AT&T Prepaid (https://www.att.com/prepaid/activations/) - the page only brings up a "loading..." text and never actually loads. Is anyone else having this issue? Thanks

Questions

 • More AT&T PREPAID Discussions

17

1

0

Can't Access our ATT emails through Yahoo

We have always used Yahoo for our ATT email. Now whenever we try to sign in it immediately says logout successful and bounces between that blank screen and a page that starts with cprodmasx.att.com and just bounces back and forth.  how do we get to the actual sign in screen?

Questions

 • AT&T Internet Email & Security

93

1

0

error when sending email to att.net

R=default_mx_router T=remote_smtp H=al-ip4-mx-vip2.prodigy.net [144.160.235.144]:25 I=[1.2.3.4]:42656: SMTP error from remote mail server after MAIL FROM:<[email scrubbed]>: 553 5.3.0 alpd682 DNSBL:RBL 521< 1.2.3.4 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net

Questions

 • AT&T Internet Email & Security

28

1

0

Cannot connect to subdomain website.

I seemed to noticed that there are several instances blocked with AT&T uverse. I am attempting to creat a private server for a online game. The portforwarding took over 12 hours for some odd reason. Now I'm creating my own website through using a free subdomain and then I recieve this error page whe

Questions

 • AT&T Internet Email & Security

472

3

0

0

Losing Internet Connection Several Times An Hour

I am having my service drop out often.  I get a couple error messages when I run the troubleshooter one is "Windows could not automatically detect this network's proxy settings." but the most common one I get is "Windows can't communicate with the device or resource (primary DNS server)". 

Questions

 • AT&T Internet Installation

42

3

0

Samsung Galaxy S8+ Won't send texts to certain iPhone users even though it will receive from them.

I have only had this problem with contacts who have iPhones. I can text fine back and forth with them then suddenly I can no longer send a text to them. I can still receive texts from them no problem. The text I try to send can be SMS or MMS, but it will just hang up and keep trying to send. I h

Questions

 • Android

48

1

0

Owner

I returned a equipment via UPS store per your instructions years ago and used your pre paid upc code print out for shipping the equipment back to you and you still charged me for equipment and reported me to creditor for collection that i have recently found out about. I C System Inc.   Accoun

Questions

 • AT&T Internet Account

17

2

0

Intermittent Internet Outage throughout day - Solid Red, Flashes Green, Solid Green

I am having an intermittent internet outage issue. The symptom is that my internet will drop, and within a few minutes I am always reconnected. This generally occurs several times a day. My PC connects over ethernet directly to the back of the AT&T router/modem. When the outage occurs, on the BGW21

Questions

 • AT&T Internet Equipment

158

4

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

 • Wireless Billing

13

2

0

New Iphone 11 Not receiving some group texts

I just received an iphone 11 for Christmas. It did a forced update a couple weeks ago. Yesterday I stopped receiving some group text messages.  I would get some, but not others or I would get them out of order. I have tried restarting, resetting the network settings, and deleting the whole cha

Questions

 • Apple

12

0

0

2 of 3 addresses stopped working in Outlook365

have deleted the accounts in Outlook, changed the passwords,, and tried to set them up again, both automatically and manually and still don't work. Very strange that I can't connect to the server with only 2 accounts.  Seems like an error like a change to the system a few years ago.

Questions

 • AT&T Internet Email & Security

13

1

0

Reaching Customer Service using AT&T Prepaid while abroad

I had to come back to my home country because of the COVID-19 pandemic and completely forgot to deal with my AT&T account before I left. I tried using the website but it wouldn't open my account due to my being abroad Even using VPN didn't help my situation because it kept giving various errors whet

Questions

 • Account & Usage

31

1

0

Wifi Gateway Communication

When I login to the smart home manager app, I go to network and am receiving error that "can't communicate with Wi-Fi Gateway" on cell phones and my pc which is hardlined.  This is preventing us from accessing the device menu to lock/unlock wifi for the devices.  We have restarted gateway multiple t

Questions

 • AT&T Internet Equipment

21

1

0

HELP I'VE GOT A GIRL CRUSH

Hello, so recently i met a really cool girl and we really hit it off and wanted to keep contact after our chance encounter, she gave me her number and as soon as i texted it it sent a message from a 1121611611 number saying error invalid number please resend using a valid 10 digit mobile number or v

Questions

 • Other Phones & Devices

217

1

0

0

Adding email account

We added an email sub account but cannot login to the account. The ATT system asks us to set a personal password literally every time we login? Please help

Questions

 • AT&T Internet Email & Security

26

1

0

Sent my old phones for trade-in to a wrong address..

Well. I recently purchased a new iphone and a new galaxy note 20 ultra, one for my spouse and the other for myself. Those new phones were arrived with USPS labels. I thought those labels were the ones for trade-in, because there was no information about trade-in in the boxes. So I shipped them using

Questions

 • Other Phones & Devices

20

0

0

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