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Chat with a human?

I have a unique situation and need to speak with a human. I have no cell service, so I cannot possibly call.

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249.8K

24

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Transferring a sim card from one phone to another removes the ability to use mobile data

Is this supposed to happen? I was just testing out a phone and wanted to try using mobile data on it, but when I tried to use mobile data it didn't work. Then when I transferred the sim back to its original phone I wasn't able to use data at all. Wifi was fine, it was just the mobile data that disap

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548

15

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Invalid SIM/No Sim Found

​I have a AT&T Motivate 2 phone that I bought in December and have had no issues with it until yesterday. It randomly popped up in the corner saying No SIM Card, so I restarted my phone and now it says Invalid SIM. I never take the phone out of its case, I don’t mess with the SIM so there’s no r

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58

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Netgear Nighthawk M6 Pro

I just recently purchased a brand new Netgear Nighthawk M6 Pro, and I cannot connect anything to its hotspot other than my phone, I have tried multiple different devices from laptops to gaming consoles and nothing seems to work. The network name appears on other devices when scanning for wireless ne

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528

1

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Have all pay per use plans been discontinued?

As an expat living outside of the US for nearly 10 years, I've used and loved having AT&T PREPAID service. It easily allowed me to switch SIM cards and instantly have phone service when traveling back to the US. When aboard I would always keep my plan set to $2 per day (a pay per use plan). Thi

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504

6

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Unlock Note 4

I am trying to open an unlock request for my Note4, which is not under contract. But I am getting an error - Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003)   Pls help me    Thanks Prajeesh [edited for privacy-pl

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2.5K

4

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Device Unlock Error - AT&T says IMEI number doesn't match a compatible device

I can't unlock my iPhone 6 (which is out of contract) because AT&T claim the IMEI number dosn't match a compatible device. This is the error message that I have been getting 3 times in a row:   "Your unlock request was denied because the IMEI number doesn’t match a device that’s compatible with the

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131.7K

162

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My at&t prepaid account disconnected today but I just added money this sunday

My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help. 

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12.2K

257

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CARE CODE: 201 [LU100]

IT KEEPS HAPPENING!

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1.5K

1

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Can't turn off call forwarding on Samsung Galaxy Mega - get error message

When I go through the steps to turn off call fowarding on my Samsung Galaxy Mega I get the following error message: " Unable to deactivate call diverting for unanswered calls Unsupported by operator." How can I fix this so I can unforward my calls? Thanks!

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3.3K

1

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

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42

1

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Do not go with ATT Internet

ATT Internet really not good to use, less speed. And more expensive.   I had finished legally 12 months contract. I had called customer service and gave notice not to extend the contract. I had submitted all the equipments as per the instructions provided by ATT. Now I see that ATT generated bill in

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106

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what is new at t customer service phone number ?

I can't send or receive messages with my AT T email account..Use a Web browser to see whether you can access Internet sites. If you are on a local network, see whether you can access intranet sites. For information about checking the status of your network connections, see Mac OS Help.

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1.2K

1

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email went goofy tonight

I use Thunderbird and replied to an email I received to my sbcglobal account. It sat for a minute after I hit "send" then came back and said my outgoing password was wrong. Nope. I even used the key code when I set this account up a month ago, and have not had any issues. So I go directly to the sbc

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55

3

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Green Blinking Power and BroadBand. Red Blinking Phone.

I have fiber internet only. No other services. My internet (wi-fi & wired) works fine. My router shows all lights blinking: green blinking power and broadband, red blinking phone. How can I resolve this issue and have my router accurately reflect my service status like it used to? That would be

Questions

86

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Help installing internet security suite

I am trying to install the AT&T internet security suite powered by McAfee. The instructions say to uninstall any previous software on my computer first, and there is a link for it. (pre-install clean up). Well, I clicked on that link and the page never loads. It's just a blank page. My computer

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101

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My iPhone XR is Locked Because it’s a refurbished iPhone

I need to unlock my iPhone XR but I don’t know the original owner information so I can’t use any other carriers

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34

1

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Splitting 2gh from 5gh so I can connect my HP printer to wifi

I have a 2.4gh printer that will not connect to my new AT&T internet. I had spectrum before and it came with 2g and 5g as two different connections. I have tried to replicate this multiple times with AT&T but when I go through the steps, all I end up doing is renaming the one network connect

Questions

326

7

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Phone not working properly since your new update

Since your new Update my phone has Has gone Haywire my homepage is no longer my homepage my apps are all moved around what in the heck did you do with that update Give me my normal phone back

Questions

149

2

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Calypso 2 firmware update fails with 'Error'

The firmware update process over wifi ends with an image of a broken Android and the text "Error" flashing on the screen for a second or two. All I can think to do right now is try a factory reset. Any suggestions?

Questions

144

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