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If I receive an International call do I get charged a fee???

Hi! If I receive an International call do I get charged a fee???

Questions

72

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Buying a refurb outside the phone insurance

If I buy a refurbished phone from Amazon and have my number transferred to it, will that void the installment plan on my current phone? Will I have to pay the balance on my phone or can I continue with the installment plan which is being paid by monthly credits?

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58

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I need an extension

I was really doing great well I haven't worked In over one month due to covid19 my job payed is off so that means I'm not going to be able to pay my bill on time I just need 3 week extension

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89

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ONLINE UNLOCK REQUEST ISNT WORKING

I'm trying to unlock my paid off iphone 13, I keep getting the error my account information is wrong. Ive changed my wireless passcode 3 times, ive type my name and email in caps and not in caps. Everything I try I keep getting "information doesnt match our records". someone please help me as all cu

Questions

102

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Availability of fiber

The map shows fiber is available however it is not available on my street (Cranberry Crk). Can you tell me when fiber will be available in this neighborhood. Patiently waiting.....:)

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265

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Internet access

I've factory reset my mr1100 modem and power cycled it for two minutes but I still don't have internet. everything on my modem looks correct.

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126

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Uverse to att tv

Can i change from uverse tv to new att tv receivers and remotes?

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197

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Phone promotion question

Is the mobile share value 30gb with rollover data (with unlimited talk and text) an eligible installment plan and unlimited plan for the Apple iPhone 12 mini promotion?

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60

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Charging despite not using account while abroad

I am an international student who studies in the US. In January after I had been at home (in the UK) for Christmas break, I discovered I had a $173 bill to pay for December and January and additional fees to reactivate my card, since I had not used it for around a month. Now, I am back at home due t

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305

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Closed

We were suspended, but were told we had till 6/30 because of Covid 19

We were suspended, but we were told we had till 6/30 because of Covid 19. This is our only phone and we have children at home. Can we get help

Questions

139

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When will AT&T internet be available for Lee County, GA?

I moved to a rural area but I had done my research via my relator. I was told AT&T internet was available. Now I am told it is not and that they are upgrading to provide better service. That was 2 years ago. I am simply looking for a straight answer of when, if ever will I receive some kind of s

Questions

170

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Can I get a week extension, due to COVID-19?

I haven’t work because I was hospitalized with Covid-19 since august 10th. Im asking for a week extension

Questions

71

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Promotion not being applied to my bill

I added a line to my account that already had two lines. With the new line, I used the promotion to pay only $5/month on my iphone XR and to get my activation fee waived. Neither of these promotions have been applied to my bill. I will not pay the activation fee nor pay over $5/month for this phone

Questions

594

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Access to codes

I can't get codes sent to my phone.

Questions

144

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Closed

AT&T Mobile Business Agreement

I have been trying to sign the AT&T Mobile Business Agreement. I have called the number on the email that I received, requesting that I be resent the "unique authorization code" because it was NOT received. I have called FOUR times this afternoon, I have been put on hold, I have waited for callb

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83

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A T and T prepaid SIM card kit (Nano) - blue

Does the card work in Canada?

Questions

116

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blocking numbers on phones on your att app

How can I block a number on a phone that is on my plan with the App

Questions

48

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When? (If at all)

Fiber service is vaguely shown in my area but no information available if I may ever get this service at my home. I have ATT Directv and ATT DSL but I’m very close to deciding whether to move to Cox cable as DSL isn’t quite enough anymore and Directv price has gone up and I’m looking at alternatives

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245

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Outstanding Efforts

Just wanted to share a story of outstanding service from two of your very professional field technicians - Mike G. was the first on the scene and he was dealt hard cards with the new home having both location issues and availability challenges - he worked with us to find an alternative called in Gar

Questions

346

4

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Who to contact for service quote for connection to closest remote

I'm looking for information on who to contact for potential service to a property. It is not currently listed as an eligible address, but I hear ATT is the closest connection. I'd like to see where the closest remote is and how much running the line would cost. The property is in Roane County TN of

Questions

130

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