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Losing the Audience Network is a deal killer for me.

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

Questions

68

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DDN pin#2

How do I unlock FDN pink 2 and what it is mean?

Questions

59

1

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Bill processed but still showing pending???

I paid my bill today & got the email saying "we received your payment & it would be credited to my account" but when i look at my bank statement it says "pending" been over 3 hours now..is my bill paid?

Questions

228

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Dual Band 2.4 and 5ghz

We have 1GB internet service. The modem/router combo provided by AT&T has dual band feature. I have it turned off and manually connect some devices to 2.4 and others to 5. Do you recommend using dual band feature to automatically select the best network for the device?Not sure how good is the AT&T d

Questions

228

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Xbox Latency

I am experiencing latency issues with my Xbox one while using a wired connection as well as being the only device on the network. My latency sits at 70-77 and I would like it to be at least 30 for gaming. I have tried running a channel scan and reassigned channels however, I am still experiencing th

Questions

142

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

80

2

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iPhone 12 Trade in program

Hi so I decided to trade in my iPhone 11 for the 12 and I realized I have the iPhone X . While the process is completed is there any other way I can trade the iPhone X instead of the 11 . Would I have to call and switch the trade in ?

Questions

60

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What would you say?

What would you say to AT&T if they charged your 81 year old Mother for Internet Service from July 2019 (when she told them she did not want it since it never worked.) until TODAY, BUT provided HER service to someone in Marble Bluff Subdivision (Marble View)... and REFUSED to credit her the money

Questions

68

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wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

Questions

54

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Bally Sports Southeast programming in Nashville

Why isn't Bally Sports Southeast and specifically the Cincinnati Reds games, on AT&T U-verse U-300 in Nashville (zip code 37221)? Comcast has these games and this channel here.  There is programming on that channel (1729 or 729), but it is NOT what is on BSSE.  Please explain this and

Questions

1.2K

24

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On demand

I just have a suggestion that I'm sure all customers would appreciate. Will you please put an automatic replay feature in On Demand. It would be so awesome and much appreciated if once a show was finished, it would automatically go to the next episode.

Questions

55

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Watch Marquee Sports Network in iOS app

Is there or will there be way to use u-verse credentials to log into the marquee iOS app? I see places for att tv and direct tv, but not for uverse and uverse credentials won’t work for the other two.

Questions

309

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

117

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Will Steal Additional money from your account

I have recordings of a conversation where AT&T rep admits to a lot of customers not receiving emails and asking me if I’m wanting a credit. I have the lowest internet plan and have had it for 3 years. No issue. I am sick and working part time with children and needed to get medication. When I co

Questions

53

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Mislead by AT&T phone rep when accepting "free phone" promotion

In March, 2023 I responded to an ad offering a free phone in exchange for staying with AT&T for 3 years and trading in an old phone. Deal was phone would be billed in 36 monthly increments, with a credit matching the billed amount. Result would be, after 36 months, phone would be free. What the

Questions

357

7

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Add-on features ;FaceTime ; Hotspot

Hi, I’ve been holding this back for a couple years now, but I just came up here to voice my concern and embarrassment over AT&T new “I’ma take away people’s FaceTime/hotspot features, unless they upgrade their plan, head azz!” Accessibility!(I’m embarrassed already) 8 years ago, When no one

Questions

675

11

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AT&T DOES NOT OFFER FLEXIBLE PAYMENTS ON INSTALLMENT PLANS

also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu

Questions

78

2

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Privacy policies, do you feel accountable

I am writing in the hopes to get the attention of AT&T and other consumers and more. I am not just posting here but multiple forms. Such as blogs, YouTube channels, news agencies,all social media and any where I think may get attention.Back ground on myself, I am a now previous long term AT&T consum

Questions

79

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Charged for returned equipment and no one is helping!!!!!

Ordered a Apple Watch 6 on 1/14/2021 online with a ATT representative . Received it 1/16/2021. Returned it on 1/22/21 with the shipping label provided by ATT (tracking number 9202390100721444111243) . Att received the watch 2/6/21 per the confirmation email with RMA #607383058. Att charged me for f

Questions

648

8

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Identity Theft Caused by Illegal Device Management

My identity was stolen over two years ago. I had AT&T postpaid at the time. I have been disputing the account since I was told it was suspended on 09/11/21 and haven’t gotten anywhere. I’ve purchased about 15 new devices, switched providers numerous times, keep changing my phone number and email

Questions

32

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