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How to use a song for ringtone on Iphone 8

I hate to admit how upset I am that iphone 8 allows no easy option to use a song as a ringtone or alarm tone. I know it's just a ring tone, but I don't like change that is forced upon me. I really really really don't want to use canned ring tones or buy 着信音 from Apple. I want to use the same beloved

Questions

 • Apple

26

1

0

iOS 9.0.1 data usage

--I have iOS 9.0.1 installed on my iPhone 6.--Rarely ever use LTE/4G service, as home and office have wifi and we have a public wifi network that I use in town.--I've had Wifi Assist turned off for over a week.--My usage hasn't changed at all. If anything, I use my phone less lately than I used to. 

Questions

 • Apple

470

1

0

0

Carrier Update 28.4 Bricked my iPhone 6

On or about May 9 I received a notification for a "Carrier Update" on my iPhone 6. Since I've never had any problems with iOS updates (and I know you can only refuse CUs twice, anyway) I consented and installed. That was the day the problems started.  My phone has since started dropping off the netw

Questions

 • Apple

2.1K

4

0

0

Login loop for apple users

TLDR at the bottom So about a week ago my mom had three devices all set up with her ATT email address; she has an iPhone, iPad, and iMac. She then got a MacBook and wanted to add her email there. She had some problems setting it up so we called ATT to figure out what was going on. We had issues

Questions

 • Apple

11

0

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #.  This is horrible customer service!!!!   The least you can do is provide a direct number.  It appears that AT& T

Questions

 • Wireless Billing

13

2

0

$45 Account Credit New iPhone 6s Promotion - Credit not added

Hello, We are still looking for the $45 credit to be applied to our account. The phone has been activated now for 3+ months. The instructions said it would take an hour for the credit to be applied, that was months ago. Please advise. Thank you.

Questions

 • Account & Usage

12

2

Call Protect and Dual SIM iPhone

Over a year ago I spoke with AT&T tech regarding their lack of support for dual SIMs in the call protect app. Their answer at the time was that "for right now, you need to uninstall and re-install the app to change which number you are accessing, but since everything works behind the scenes, the

Questions

 • Device Features

110

0

0

iPhone AND Pixel 3 Not Receiving Texts

I had been asked in person and by email by multiple people why I was ignoring their them. I realized I was sporadically not receiving random people’s calls or texts. I used my phone for work (sales) and personal. The implications are huge. I have had a Google Pixel 3 for just over a year and been an

Questions

 • Apple

95

0

0

ATT Prepaid: No service

Hello, I just paid my service bill for my iPhone but I have no service whatsoeverThe website simply says "0.00 due now"Can anyone from ATT help me? Thanks!

Questions

 • Account & Usage

50

1

Pre Ordered iPhone 7 Plus at retail store / w/trade in - no mention of trade in on receipt?

I went to my local ATT store today to take advantage of the free iPhone 7 offer with trade in for existing Att customers. I meet all of the qualifications as was confirmed by the Att rep.  He said I could return my trade-in after I receive my new iPhone 7 Plus, which is scheduled for Oct

Questions

 • Phone & Device Upgrades

1.9K

10

0

0

iPad Pro Trade-In Nightmare

I ordered and received a new iPad Pro last month. At the same time, I completed the online form to trade-in my original (18 month old) iPad Pro. First AT&T sent me the wrong size packet to send in my 12.9" iPad Pro. It was also so flimsy that the screen would have been broken in transit. I was then

Questions

 • Wireless Billing

1.2K

13

0

0

Error: We found no record of the IMEI Number you entered.

Purchased my iPhone 6 Plus at Target back in September 2014. Ended up being a part of the batch of phones that had a camera defect, so it was replaced under warranty by Apple in September 2015.  Today, I headed to the Customer Device Unlock Portal to try to SIM Unlock my phone, which I have done bef

Questions

 • Apple

380

1

0

0

Ipad pro PRE order from 15 minutes after going live shipping date just changed from 5/28-6/7 to 6/27-7/6

So how does a PRE-order from within 15 minutes of pre orders going live and over a month wait already slip 29 days from original earliest ship date? There's really no good excuse for waiting until the last day it was supposed to ship at 8:20 central time to update to a day 20 days from now to ship

Questions

 • Apple

20

9

Disappointed and disgusted in AT&T customer service

I have placed 2 orders in the last 3 weeks for new iPhone (and not the new 13) and both times they have been a disaster. Both phones I have tried to order have been the iPhone 12 and the iPhone 12 Pro Max both, these orders have been placed and 2 separate times. while talking to the rep on the phone

Questions

 • Apple

38

0

0

Since porting my iPhone 11 over from Verizon to AT&T, I have not been able to RECEIVE text messages from Verizon Android users

Since porting my iPhone 11 over from Verizon to AT&T, I have not been able to RECEIVE text messages from Verizon Android users.     I've tried: - Resetting network settings - Powering off/on phone - Hard re-set - erased ALL content and settings - Deleting contact with Verizon Androids and making new

Questions

 • Data & Messaging Features, Internet Tethering

195

1

0

record your convo with SALES people! I was lied to and now paying the price..

I called about trade in values on 3 phones- 2@ $350 and one at $700. I bought a phone 50%off and got that, but they are now telling me I don't get the value of the trade ins like I was promised!  so instead of one free phone and two discounted phones at $4 per month.  I have 3 phones for

Questions

 • Wireless Billing

17

0

0

Search Results Web results IMEI provided is not an AT&T IMEI

I bought a clean and unlocked phone from a reputable 3rd party store in January . I am now needing to change carrier providers. I was told by the new carrier my phone is locked and contact your provider. I contact ATT and they said the IMEI provided is not an ATT@T IMEI. I have used the unlock webs

Questions

 • Apple

11

1

0

I moved to Germany from US and need my iPhone 6 unlocked

My wife and I were recently moved to Germany and we did not unlock our phones before we came. Now we need our phones unlocked to use the carriers here. I was on an AT&T plan with my phone at first, then when I paid my iPhone 6 off, I switched to a gophone (now AT&T prepaid). Not sure if switching to

Questions

 • Apple

385

1

0

0

Unsealed device unlock

Hello,   I'm thinking of buying a device from a 3rd party. Device is in it's unsealed package. But it's labeled as AT&T and since I'm not from USA I would like to unlock that device. I tried entering that device's IMEI, but AT&T services doesn't recognise it. So my question is, is it possible that i

Questions

 • Apple

285

2

0

0

Apple Tv and UVERSE .. Activation for apple tv apps

Why can I not sign into the apple TV app for Lifetime, History, and A&E. Uverse is not listed among the providers inside the apple tv app. Is this something that is going to be addressed and updated?  Several people have asked before and I ahvent seen an oficial reply from anyone at AT&T. Can we get

Questions

 • Watching U-verse TV

28.3K

11

0

0

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