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Samsung S4 - AT&T Email stuck on Initializing Mailbox - will not load

Just got a Samsung S4 Mini (SGH-I257) AT&T phone: trying to get the AT&T email app to work, but it stays stuck on "Initializing Mailbox" and will not load. Please help, need emails before TOMORROW!!!!

Questions

 • Android

1.6K

3

AT&T Best Buy workers fall short on free iphone 11 mobile plan.

Hello.. My name is Dustin from the Southeast Texas area. In Feb. of 2020, I went to Best Buy and added a second phone line under my existing account.  Best Buy offered us the "free iPhone 11 64gb" promotion through AT&T which after paying the first three months of the phone's bill would th

Questions

 • Wireless Billing

14

2

0

Advanced Messaging stopped working after two weeks of purchase!

Two brand new S20 Ultra has Advanced Messaging turned on but it stopped functioning on August 4th. I just chatted with AT&T for this issue with our brand new S20 Ultra phones. We purchased the phones on 7/29 from an AT&T store.  The Advanced Messaging worked for literally two weeks

Questions

 • Samsung

18

2

0

Cannot send text message to 1 contact

I cannot send text messages to 1 contact. When I do try and send him a text, my entire messaging app needs to be manually closed and reopened for me to send texts to anyone else. I have deleted the contact and created it again. I have reset my messaging app.He is not in my blocked number list.I have

Questions

 • Data & Messaging Features, Internet Tethering

27

1

0

The OS update process, as explained by HTC

Here's a new webpage provided by HTC to give owners an idea of all that's involved in keeping devices up to date.  It provides information for which stage of the process they're in for HTC One devices.  http://www.htc.com/us/go/htc-software-updates/ Here's a direct link to the diagram showing the pr

Questions

 • Android

5.3K

1

0

0

Android updated but still 4.4.4

My phone (Galaxy s5 G900A) just took an android upgrade today but the version is 4.4.4?  Why not 5.0?  The absence of some of the features in 5.0 limits my ability to recommend the device/ carrier for enterprise messaging in healthcare (I'm a consultant/developer).  Any timeline?

Questions

 • Phone & Device Upgrades

572

10

0

0

Samsung S10 Plus Not Recieving MMS When Connected to WiFi

There have been issues as of September 2019 where if I am connected to WiFi, any MMS does not download but will show a blank MMS and ready to download once I am on data instead of WiFi.This is getting annoying and I am also getting alerts of messages(both SMS/MMS) being received twice or more times.

Questions

 • Data & Messaging Features, Internet Tethering

404

1

0

Voicemail outgoing message

How to get rid of greeting that states "enter 10 digit phone number you are trying to reach"?

Questions

 • Account Features

30

1

0

active s8 update oreo to pie

Good morning all I am French and here is my problem, I bought an active s8 on ebay, unlock, it works well on my network. Where I block, I fail to update. The last update he got is this: March 27, 2019 Android Version: 8.0 Baseband Version: G892AUCU4BSC1 it is blocked on oreo, and I would like to pa

Questions

 • Samsung

24

1

0

Well finally. Pixel 4 to be sold by AT&T

https://www.androidheadlines.com/2019/10/att-google-pixel-4.html  My only concern is it will be burdened by carrier lock and treated like any other android, ruining a good thing.   I hope is that this phone will be treated like iPhones have been in the past, and the way the pixel is treated on Veriz

Questions

 • Android

2.8K

60

0

0

Visual Voicemail Access on a different Android equipment

How do I have access to old Visual Vocemail. I have just changed phones (from Samsung S5 to Note 8) and would like to access to the old visual vocemails.Thanks.

Questions

 • Data & Messaging Features, Internet Tethering

16

1

0

Android to Iphone Hotspot not working

I have an unlimited data plan with AT&T and it allows me unlimited hotspot off my phone as well. I used a Samsung Galaxy S9+ for 2 years to hotspot off of and it worked great. Recently I got the Iphone 12 and I noticed that I am not able to hotspot off it it for some reason. When I go to hotspot

Questions

 • Apple

32

3

0

att cancel my wireless service but they want me to continue to pay for service :( :(

How can att service just cancel your wireless service without your permission and they give you excuse we are so so sorry bout your service but they want you to continue to pay for the service but your service in not in service. any suggestionI don't understand why they cant give me new number sinc

Questions

 • Samsung

56

1

0

Dispute again unmatch device, condition on trade-in

AT&T mess up my account, bill, credit, and solutions whenever I try to deal with hardware. I have 4 devices I upgraded over last december and this january. I spoke to handful of reps to resolve this issues with going through different departments in different days and many hours. I reco

Questions

 • Wireless Account

15

1

0

Issues sending texts and starting group chats??

I've just replaced my Galaxy S8 Active with a Note20, but on both phones I have had the issue that I cannot send text messages to a particular set of people, send messages to phone numbers I have not texted before, nor can I start a group chat. When I try to do these things, I will type out the mess

Questions

 • Android

20

2

0

New Prepaid sim card "Disconnected" from mobile network

I just received my 12 month prepaid sim card and activated it. My phone will not connect to the network. I've tried switching APNs. I restarted my phone numerous times. Sometimes it will briefly connect, but then disconnect almost immediately.

Questions

 • More AT&T PREPAID Discussions

102

1

0

Time Incorrect

I noticed earlier this morning that both of our phones had the incorrect time, off by 5 minutes (give or take a few seconds), and we have not done anything different. On the settings the phones are getting the information from the network and even after a restart nothing changed. Any ideas?

Questions

 • Android

11

1

0

Data Service Repeatedly Disconnected - Sign in to Network attempts fail

Hello, I've been having this issue for the last couple of months, and now it's gotten so bad that it happens multiple times a day. Suddenly, whatever I was streaming is cut off, and I get a notification on my phone requesting me to sign in to the network, where the only options I have are fr

Questions

 • Account & Usage

24

1

0

LG V35 June 2020 Security patch for Android availability

When will the June (or later) 2020 security patch be made available for the V35?

Questions

 • Device Features

6

1

0

Samsung S6 not downloading photos

when I plug in my S6 Samsung phone to download photos, it give me an unknown error but said write down E000225. I want to update my phone but not lose my photos and videos. please help! thank you Nancy

Questions

 • Samsung

18

2

0

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