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Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month
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Account & Usage
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Am I able to transfer my AT&T phone number to a new carrier if my phone is not paid off but I intend on keeping my AT&T service and just getting a new phone number?
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Account Features
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I need a paper bill for proof of payment for state appointment, i have att go how do i apprehend this
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Wireless Billing
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I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!
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I woukd like to know the balance on my att debit card please
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AT&T Fiber Account
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ve received two emails indication that my version needs to be updated. I feel this is phishing. Am I correct?: Dear User, Your Mail version is outdated. Failure to Upgrade to the newest AT&T/Yahoo Mail 18.5.2 now will result to a permanent
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AT&T Internet Security
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I currently live as a missionary in Guatemala but grew up in the US and have many friends and family there. My cousin in the US gave his brother here in Guatemala an old Pantech P8000 which is a 3G (not 4G) phone. It was a used phone when he bought it but it still works....But not in the US anymore
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Other Phones & Devices
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I put my sim card into a Verizon phone that was not unlocked, and now that I have returned the sim card to my phone, it says it is not connected to a network. I can't text or call and have to use WiFi. Would appreciate any input or advice to aid me with my stupidity. I have a prepaid sim. If that ma
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My wife and I are on the same account. The account is under my name. Whenever she receives text messages, the voice announces that there's a message for me (my name) instead of using her name. Is there a way to have her phone number associated with her name even though I am the account
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Wireless Account
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I'm a very long term ATT Prepaid client, probably more than 40 years. I have 2 phones and they both have been on the 10 Cents a minute plan since it was first offered many years ago. On 9/30/22, ATT eliminated my long standing balance of $600 + ($300+ on each phone) which accrued when I had to buy
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Account & Usage
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Hi, my email account has been locked for about a day due to too many failed login attempts. I can't login on any device, which is very problematic. What should I do now?
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AT&T Internet Account
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I got this text from [EDITED]>Hi, it's AT&T. To continueusing our services, pleaseverify account ownership toprevent permanent accountsuspension. and it took me to this page…. [EDITED per Community Guidelines] is this legit?
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Wireless Account
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I need to use a different sim card for data because i am in a different country and it keeps asking me for a network unlock code
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Account Features
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I’m wondering if there is an address to send a letter to AT&T regarding the death of an account holder. I don’t live near one. Thanks.
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Landline Phone Plans
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My grandpa bought a new iPhone XR but passed away not long after, he gifted me the phone right before he died. This phone is literally the last thing I ever got from him. The thing is, I'm not an AT&T customer and the phone is locked to AT&T. No one has access to his account so I don't know
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Apple
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I need to some of the data requested when activating att Sim card. Also, what if l nor have the ID, do l still be able to get a Sim card activated and work? Also I need to know, what if am in Africa and l would like to buy and activate my USA sim card online, What are some of the re
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We heard you and we are changing the layout of the bill! We know your time is important and made the bill easy to understand! Check out some of the changes below! We added a video that explains the change in more detail at the bottom of this thread! New Total Due Layout &
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U-verse TV Account
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Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool
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I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc. We have only used wifi (and things like Line and Whatsapp). My bill includes international charges. I cannot get a hold of customer service, when we try chat (which I did 1
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Wireless Billing
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How can I get my name removed from a shared account? Im the secondary owner I guess you’d call it, I’m no longer able to log into the account on the app but I have the account number, the primary owner has stolen my phone and has taken my email off of the account but will not remove my name from it.
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Wireless Account