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Does a hotspot device get unlimited data on the unlimited plus plan or does it have the same 10gig hotspot cap?
Questions
• Data & Messaging Features, Internet Tethering
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1. does the Unlimited Elite work if you don't have a 5G phone? 2. if i am not in a long term contract now, if i change plans, will a new contract be started or will i continue to be on a month to month? 3. is there a fee to change plans (activation, etc)? 4. will billing contin
Questions
• Wireless Account
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Last year I got a unlocked Samsung Galaxy note 9 and set it up with at&t prepaid. I could text on it (though occasionally wouldn't receive a message) but I couldn't make calls or go on the internet at all, but the wifi worked. I had it on the unlimited plan of talk, text, and data. Does anyone h
Questions
• Phones, Tablets & Devices
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Hello, We recently switched over from ATT Uverse to DirectTv Streaming. We have an ATT Unlimited Plan and had access to not only the HO Max app but also the HBO channels themselves. When switching over from Uverse, we were initially told that we'd only have access to the HBO Max app thru Dire
Questions
• HBO Max Account & Billing
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I don't own my Phone plan and was wondering if the owner could see my activity on my phone like when i download apps, videos, and pictures or anything like that.
Questions
• Device Features
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Do those of us who've been grandfathered in to the unlimited data plan get the Mobile Hotspot functionality on the 4S, or would we have to switch to a capped data plan? One site said "included with 4GB plans and above" so I wasn't sure. Thanks!
Questions
• Apple
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Hello, I am currently the owner of an iPhone X and am looking to trade-in and upgrade to a 12. I am on an unlimited plan and when I input everything online it says I can save UP TO $800. What goes into determining the amount I receive for my trade in towards a new phone? Currently all the buttons wo
Questions
• Phone & Device Upgrades
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I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat
Questions
• Wireless Billing
I have been told that a ATT fiber runs VERY close to our property but we cannot access it? There are several new homes on our road that would attach if it become available. PLEASE RUN THE FIBER NEAR THESE HOMES AND WE WILL CONNECT TO IT!!!!
Questions
• AT&T Fiber Installation
I recently downgraded from an old unlimited plan to a 3Gig shared plan to save $40 a month. I also got an app that monitors cellular data usage and tallies it in 30 minute intervals. I plug my phone in overnight every night, and I have WiFi in my house. We also have the MicroCell as we don’t get ver
Questions
• Apple
1Refill cards have varying expiration dates. $10 to $24 refill cards expire in 30 days, $25 to $99 cards expire in 90 days, and cards worth $100 or more expire in 1 year. If I charge USD 100 into my GoPhone account, will I still be able to use the $100 balance to pay for a $45/month unlimited data p
Questions
• More AT&T PREPAID Discussions
I changed a plan 2 weeks ago. They did not inform me that they refused to back date it to the beginning of the bill cycle. I was clueless that I was going to have a $255 overage fee on an unlimited tablet. I have called in. I have been transferred to multiple people in multiple departments. I am cur
Questions
• Wireless Billing
I was on the phone with them today, had to open an "Case" with them. The only thing that the support rep could see was that it was apparently done at a store - yet conveniently could not tell me what store or by whom. I had grandfathered iPhone unilimited data plans, four of them. Neither the Rep
Questions
• Wireless Account
Okay first off without a word spoken or death certificate they moved the account into my daughter's name and said its because she was using her phone for a month bc she was in between getting a different home internet when we got her plan with ours it was unlimited so she had no idea the charges wer
Questions
• Wireless Billing
While recently visiting an A&T Store to upgrade to an iPhone 6s Plus for my wife's Christmas present, I learned my AT&T wireless plan had been changed a little over 6 months ago. The change moved my account from an unlimited data plan to a 3GB per month data plan. I did not authorize this change.
Questions
• Wireless Account
The rep Friday TOLD us that adding a line and getting the velocity for our internet use was the way to go. She said we get 100 GB a month and after that we may be throttled a bit. We just hit 17 GB due to my sin downloading some games, WHY IN THE HECK am I getting text message warnings about approac
Questions
• Device Features
I just saw ATT is fined $60 million 11.6.19 for throttling unlimited data plans. "Unlimited means unlimited." https://www.theverge.com/platform/amp/2019/11/5/20949850/att-fine-unlimited-data-plan-fake-throttling. How will ATT improve its service to those of us paying for unlimited data but constant
Questions
• Network Coverage
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I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as
Questions
• Wireless Billing
I plugged in my iPhone 13 to my i mac to back it up and save my photos. The phone went in to mobil hotspot mode and in 14 min (while connected by wire!) to my computer used up my 3GB unlimited data (then it isn't unlimited?). AT&T texts immediately arrived alerting me to the "opportunity" to pu
Questions
• Wireless Account
Is there any grandfathering of the old Data Connect Unlimited plans on broadband devices? I'm not talking about data plans on smart phones, only the broadband devices? My plan says data is unlimited, but once I reach 5 gb it will not connect anymore. The plan on my bill lists the acccount as DataCon
Questions
• Data & Messaging Features, Internet Tethering