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change request unlock email information

I recently bought an att galaxy fold from a cellphone shop, and it was locked, the owner said he would help me unlock it and I only need to wait for a couple of hours. The day after I asked him and he said it not ready yet, it has been a few days already and he ignored me. So I go to the att website

Questions

59

1

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Want to use an AT&T iPhone through Cricket.

I want fully purchased an iPhone 15 Pro at Best Buy, but their only options are AT&T or Verizon. I currently have Cricket Wireless, a subsidiary of AT&T, and I was wondering if I buy the iPhone 15 Pro under the AT&T name, could I connect the e-sim to my Cricket Line and use my Cricket p

Questions

1.1K

7

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$2,300 in Fraudulent Long Distances Charges

Can anyone please help me? I discovered over $2,300 in outgoing call charges from US to Jamaica.  The phone is on my family plan and is used by my daughter who has an intellectual disability (special needs.) Based upon review of logs, two incoming calls from Montego Bay to my daughter's pho

Questions

188

11

My Galaxy A14 has no service?

I've had a few different phones but I've never had this issue, so i'm a little lost on what to do. I cant get service?  It's a little confusing to explain, but I'll try.  Around december my family and I went on a cruise and since that happened I haven't been able to use the internet part

Questions

86

2

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Prepaid Phone plans with wifi calling

Hi there! Im an international student from seattle, im currently studying online in my home country and need access to a US phone number for school. I would need a prepaid phone plan that works with wifi calling so i could use it without roaming. any recommendations? I wouldnt really need data, just

Questions

233

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Does ATT carrier lock phone to number?

Does ATT carrier lock phone to specific number? I currently own an AT&T-locked iPhone 13, while my girlfriend is planning to get a new AT&T-locked iPhone 15 with a new SIM card. However, she already has unlocked iPhone 14 Pro and does not wish to use the new iPhone 15. My question is: are AT

Questions

290

5

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XCover Pro and Dual Sim

Does anyone know if its possible to use the second sim slot on the XCover Pro in the USA? I took it to an authorized retail store (probably need to go to a company store) and they were not much help.I tried putting the sim from my second phone (S8 Active) and that didn't seem to do anything. I s

Questions

2.1K

23

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International Day pass Slow speed Japan

I am using the international day pass traveling to Japan and I keep getting very intermittent service. It keeps down grading to 3G. I had to turn off 5G and that seemed to have a more frequent LTE connection. At times it will just drop to No Service and not connect I will turn on and off Cellular mu

Questions

1.2K

3

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Can I get an instant esim online with a prepaid plan if I am a new customer ?

Hello I would like to know why when I do order an esim with a prepaid monthly plan as a new customer, I have to wait a delivery around 3 to 5 days to get it.Is it possible to receive the esim by email in order to use it right after the order? Thank you

Questions

7.3K

8

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Possible to transfer number to new phone without SIM card

I lost my SIM card and am going to buy a new phone. But I want to know if it's possible to transfer my number to that new phone if I lost my sim from the old phone?

Questions

1.7K

4

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AT&T PREPAIDSM Unlock app

You have an AT&T PREPAIDSM device. You must use the Unlock app on your device to unlock it.I don't have the app installed on my device, I don't even know how the app is named, how can I get the app so I can unlock my Motorola Edge 2022

Questions

58

1

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New

I bought an iPhone on eBay, it was previously an ATT phone so I contacted customer service and they sent me a SIM card. I’ve put the SIM in my phone and I’m trying to access my account to make a payment but I can’t. It’s asking for a PIN or password which I never set up... I’ve tried resetting it an

Questions

99

1

0

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Unlock

I got a phone from my aunt, I'm in Thailand, my aunt bought a phone in Sanjoe. I sent a request to unlock it to AT&T from 7/5/2020, then after 48h on 9/5/2020 I received an email :"We're doing a bit more research on your eligibility.Device IMEI number: (Edited as per community guidelines)Request num

Questions

67

2

Unlock Company provided iPhone 7

Retiring, Company said I could keep my Iphone 7, since it was Company paid, I do not have last 4 digits of account number as required by ATT unlock portal. The phone is several years old, well out of any prior contracts. I want to move from ATT employer network and phone number to my personal number

Questions

58

4

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Prepaid: Esim active and still can’t use my phone

I have a brand new iphone14plus. I transferred to AT&T prepaid and did the whole year for $300. That’s fine and it says my old phone will work until my new one starts. It doesn’t. I’m currently on day 3 without a phone. It says my Esim is activated and the only reason I got the Esim is because

Questions

31

2

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Issue with unlocking Device

I am trying to port my iPhone XR over to Verizon. My phone is no longer on a contract with AT&T and I have completely paid off my installment plan. The account that my phone is on actually has a credit for $12 right now so there is no past due debt. I have gone to att.com/deviceunlock and when I

Questions

61

1

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Sim not activating due to incompatibility with Imei

I am a tourist here, and I bought a SIM so that I can contact family here in case of emergencies and easy communication, how do I go about activating the SIM that I bought?

Questions

17

1

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Refurbished Samsung Galaxy Tab 4 sim unlock code

I have a refurbished Samsung Galaxy Tab 4 8.0. I need the sim unlock code but the automated web page can not find the IEMI number.I have sent a PM to ATTCARES with no response. Please help.

Questions

768

0

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Cancel port in process

I tried to port out my number from another provider to AT&T previously. But I didn't receive the SIM card (because of the loss of the package) so I haven't activated it. Now due to some other reasons, I don't want to transfer my number to AT&T. How can I terminate and cancel the port-in pro

Questions

58

0

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PUK

I am currently using an Alcatel att phone and would like to know the pin unclock code for my sim card to use an unlocked, supported HTC desire. Please help. Thank you!

Questions

196

1

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