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12 Month Prepaid Plan and Transferring Number

I was just wondering if I can transfer my current Verizon prepaid number to att 12 month $300 prepaid plan. I see it says new single line activation needed for that plan, but if I don’t currently have an att account, so would I be able to transfer my number? My second question would be how to get my

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125

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Upgrade Prepaid Phone and Keep Current Phone Number

I have an old AT & T prepaid phone and account (up to date and paid).  I want to upgrade to a newer AT & T prepaid phone and keep the same phone number.  I don't think I can just put my current SIM card in the newer phone because it requires Nano and my current phone is Micro.&nbs

Questions

125

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Esim

Does AT&T offer E-sim for Samsung smartwatch? I have the Watch4 Classic LTE. I would like to use it by sharing the same number as my cellphone.

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262

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Sim card not working/deactivated?

I received a tablet through the ACP. It seemed kind of glitchy so I did a factory data reset. Now my sim card status is emergency only and I can't get it to connect to the network.

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62

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Physical SIM vs eSIM

I just bought an unlocked Pixel 6 directly from Google. Trying to decide if I should activate it using the eSIM or with the physical SIM?  Does one work better than the other?  There will be times, though probably not in the near future, that I want to use a local sim when traveling abroa

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2.4K

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Samsung Galaxy S 2 compatibility with Prepaid plan

I have the opportunity to purchase a new Galaxy S 2  4G Android phone that is in Virgin Mobile packaging - unopened - it says 'no contract'.  The seller has not activated the phone or even opened the box.  Will I be able to use this phone as my upgrade on my prepaid 3G flip phone? Wi

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200

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Closed

AT&T will not unlock my PAID-OFF iphone

I bought an iPhone 12 mini little over 1 year ago. AT&T first sent me to their website, on the website I Kept receiving an error message, I tried this for 4 days, I did keep calling AT&T 611 which was no help at all. FINALLY an agent from 611 connected me to a 611 Supervisor (Rona employee

Questions

41

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AT&T Sent out Corrupt Update

SIM Card Removed, Reboot.... This is a message I'm getting 2-3 times a day lately.  When it first started, I did a factory reset, that didn't fix it.  A few days later I went to the AT&T store and got a new SIM, that didn't work either, but the store rep said it's been something they've seen a lot o

Questions

869

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qlink tablet with AT&t network

got a tablet from qlinks its a free government phone the network is att and the billing cycle got switched on accident and now service is off what can I do to fix problem!

Questions

60

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Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

125

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XCover Pro and Dual Sim

Does anyone know if its possible to use the second sim slot on the XCover Pro in the USA? I took it to an authorized retail store (probably need to go to a company store) and they were not much help.I tried putting the sim from my second phone (S8 Active) and that didn't seem to do anything. I s

Questions

2K

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Does ATT carrier lock phone to number?

Does ATT carrier lock phone to specific number? I currently own an AT&T-locked iPhone 13, while my girlfriend is planning to get a new AT&T-locked iPhone 15 with a new SIM card. However, she already has unlocked iPhone 14 Pro and does not wish to use the new iPhone 15. My question is: are AT

Questions

221

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How do I get my phone released when I’m not the account holder?

I am fleeing domestic violence. I have a family member who is willing to take over paying for my services on her own plan with a different carrier, but I need my phone released to me first. My abuser is the account holder. He said my phone is paid off, but he lied. I’m not sure how much is left to p

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39

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Unlocking

Checking tags unlocking

Questions

12

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Closed

Unlocking iphone

I have received approval to in unlock my iPhone. I have gone through the process of erasing and restoring my phone several times. I have spend a long time on hold with customer service not being able to speak to or get any resolution to the problem.  I have traveled to the phone store talking

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16

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Can not make any calls in or out. Works after reboot. Issues for months. Called support many times.

I have been having an issue making and receiving calls. The issue has been going on for months and I have talked with support and advanced support many times.  About once a week my phone will not make or receive any calls.  I get an error sometimes that says "Your phone's not registered o

Questions

321

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Can I reuse an old prepaid phone?

I have an old prepaid flip phone (KaiOS) that we purchased years ago for my son. When we upgraded him to a real phone 2 years ago, I'm assuming they removed the SIM Card from the old flip phone. Can I still use this old flip phone for my daughter? She's extremely young, so a simple flip phone to

Questions

598

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Not Able to add plan in Cart

Hi, I have reached out to many AT&T customer service representatives.Since morning I am facing an issue while adding $300 for 12-month plan in my cart, It is giving me an error 'Uh-oh! Something went wrong. We’re having trouble updating your cart. Try again in a bit, or call us at 800.331.0500.'Is t

Questions

2K

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48 hour wait for activation

I purchased my Z Fold5 directly from Samsung, an AT&T model with online activation where I specified it was replacing a current AT&T phone. I did this last week, and on Monday the following week, the new phone was activated prior to being shipped and without any action on my part.  I c

Questions

93

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Switching SIM into supported phone locks SIM card?

I recently tried switching to a Light Phone 2 (unlocked). I took my SIM from my Pixel 6 and put it in the Light phone and it worked great. When I swapped it back to the Pixel 6 my SIM card was immediately locked and I had to call support. I was hoping to switch between the phones regularly, is that

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69

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