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Добрый день!Прошу вас помочь активировать телефон, данный телефон заблокировался после обновления версии и смены сим карты.
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Other Phones & Devices
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Not receiving text messages, calls, or unable to make calls. If you’re having issues with your Apple Watch, try restarting it first. You can also unpair your Apple Watch and then pair it again. These quick troubleshooting steps can correct many issues with your wearable device. &nb
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Wearables
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Hi, I have a monthly trade-in promo credit for my iPhone. I currently have 20 more months of trade in credit left of the 36 month credit. If I were to pay off my current phone and get the new iphone, will I continue to get the remaining 20 credits applied towards future 20 statements? To cl
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Wireless Account
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I am needing to get my old phone records from 2016-present
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Apple
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I know there are texts sent right when the app is updated or monthly to each phone line that their phone may be tracked, but what if the phones are not paired by the companion app? I just have the parent line and am not installing companion apps of any kind or pairing for better location (just on a
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Account Features
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I want to know if I'm eligible to get a phone with AT&T
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Phone & Device Upgrades
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I have tried several times, through several different means. The Prepaid website will not allow me to sign in and I am becoming incredibly frustrated and upset by this process.
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Plans & Features
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I’m considering shifting to Spectrum. Can I keep my att.net email address?
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AT&T Internet Security
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Hello guys, If i want to break my phone contract with att, any idea how much they will charge me? I have purchased 2 iPhone 5s recently(1 month before) , and 3 of them are 14 months old smartphones. Another concern is after paying all fees for breaking contract, Can my 2 iPhones will b
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Wireless Account
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Hi my dad used to have T-Mobile for my phone but I just switched to AT&T and started my own unlimited plan, I believe I started it on dec 28th and right now it’s Jan, 3rd. I have an iPhone 7 and I want to do some type of trade in credits for the iPhone 13. I also have an old IPhone SE, so I was
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Phone & Device Upgrades
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Will new customers eligible to switch over to ATT FirstNET be eligible for the free iPhone 12 offer?
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Phone & Device Upgrades
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I did register for unlock my iPhone which was paid off. Submitted successful, 3 day had past and there was no email sent to me for confirm link. I checked on the checking status site, it said the ticket is pending because i have not confirmed to unlock by click the link in email yet. I couldn't
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Apple
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Hi,I purchased an iPhone XS for the full price from BestBuy. I inserted an H2O sim into the iPhone and used it with calls and texts (did not have a data plan). In December, I noticed that I would get a cannot activate cellular network error on the phone when I attempted to use data. Due to upcoming
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Apple
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If I’m on a family plan and start the transfer of billing process/complete it, Will I be able to upgrade my phone soon after?
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Phone & Device Upgrades
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Hello, I recently bought iPhone X second hand and I found out it is sim locked. After a bit of research, I found out that it is not only blocked to AT&T but blacklisted, too. Strangely, the phone was manifactured on 01/14/2018 but blacklisted only month and day later. Is there any chance it cou
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Apple
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I was wondering if I would be able to use my new Iphone 7s Straight Talk from Wal-Mart with a AT&T sim card in it without having to go through the whole going to AT&T or Straight Talk to unlock it process
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Apple
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I need to send in my old iPhone in exchange for the new one I received since it was through insurance. I lost the trade in information and packaging. Where do I send it?
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Phone & Device Upgrades
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I belive i was issued a faulty phone in august 2019. I am still on a cintract with you, however the phone sporadically freezes and then turns off and doesnt turn back on again unless i reboot it. It is an iphone 10, less than a year old. I cant ring customer services because I am currently in the UK
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Other Phones & Devices
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I started the return with USPS on February 19, 2022 and on February 22. 2022 USPS says it’s no longer in position of the package and is no longer tracking. It is now with the Tender Returns Agent. I checked ATT website and it’s not updated the item was returned. How long does it take for ATT to upda
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Wireless Account
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I purchased a black iPhone 12 pro max today but I wanted the blue. I purchased it anyways though I am still hesitant to open the box. I was wondering if I am able to exchange the unopened phone for the blue one at a different att store if I have the receipt? Also I am not an authorized user on the a
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Apple