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I have not been able to update my note 10+ att I'm located in nigeria...

Questions

155

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How do I cancel service?

After 3 months of trying to get a replacement phone that is 4G capable, with endless discussions with representatives who were either no help at all or chose to just disconnect on me oh, I am done. All I want to do is disconnect my service. Ironically, there's no link on your website to do that easi

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2.3K

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HELP paying my bill

I need help paying my bill, I have tried to apply for the EBB but I don't have a regular address I live in a camper on a RV lot if I lose my service my husband and I won't have a way to get in touch with job prospects and I won't have a way to do my online college courses. I don't want to have to dr

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182

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Closed

No bars at school at home and even outside

Switching when my contract is up literally never have reception area code 17112

Questions

115

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Complaint about ATT! Customer service!! Ordering equipment

I’ve been with AT&T for 3 years now. I’ve been in contact with different associates for a week now about getting an upgraded modem. I currently have modem I currently have BGW-210 and asked for the new BGW-320. The first person I talked to seemed like they knew what I was talking about and sent

Questions

185

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Sd card problems freezing can't text and storage issues

So I got an SD card and is worked for a week I got Minecraft too I never power off my phone so one day I woke up and it had to power on and I went to play Minecraft it's not on phone anymore SD card isn't read I reinsert it plenty of times and I even deleted stuff to download Minecraft I deleted thr

Questions

103

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It’s about my renewal of my plan

I paid my phone bill today of 40$ and I was told it is supposed to start from when I paid it to 30 days of service so my service should go out on the 13th but it’s saying it’s going to reset on the 12th

Questions

62

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ATT cost me extra money for three months!!

I had an ATT family unlimited plan every month with my parents. In December 2021, my parents travelled abroad, and there was no need to pay for their unlimited plans. So I called ATT customer service on Dec. 19. The agency said she could suspend those two plans, and I only have to pay 10 dollars eac

Questions

178

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AT&T provided email accounts no longer working

I am using Apple Mail as the client on all my platforms and it supports OAuth. All my mail accounts (i.e. @sbcglobal) through AT&T stopped working on April 20th. Why did everyones email stop working around the 3rd week of April 2021?

Questions

693

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HBO Max needs to cut a deal with Roku

Here is feedback I just left at an HBO Max forum....I Have had HBO service for about 20 yrs. On Comcast cable and Directv - since cutting the cord I get it thru Amazon Prime over my Roku.  I choose Roku as my hw/sw when I cut the cable and am pleased with it.  I am appalled that over 6 mo

Questions

35

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Enjoy new account order status

I opened up a new account with AT&T May 9 here it is May 12 and I still have not received my order I’ll called enjoy to check the status because AT&T still says it’s pending for them to deliver enjoy says AT&T has to release my phone in order for them to deliver it I called AT&T again and AT&T said

Questions

154

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AT&T prepaid SIM card set up

I called customer support to set up my prepaid SIM card. Every time I said I could not find the IMEI number, the automated system hung up on me. How am I supposed to activate my SIM card and register when the system constantly hangs up on me? This happened to me three times tonight. By the way what

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764

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Why my Mailing server IPv4 addresse gone to Spam.?

Hello sir/madam, I recently started sending promotional emails to my AT&T subscribed users with valid DNS records on my server IPs. Unfortunately, I received a notification that my (104.227.26.2/24) Ipv4 has been spam in ATT Mail. I’m humbly requesting your help to look into my case and consid

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28

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I think ATT sold me a refurbished phone (Galaxy S10) when I assumed I was buying a new one for 25/month

I bought a new phone (Galaxy S10) from the ATT website. It was an upgrade. I assumed it was brand new but maybe I misunderstood. I'm paying $25/month for it so I assume it should be brand new? I suspect it's refurbished because upon activating it, it had APPS! Silly apps; like hatch an egg app, a Ga

Questions

184

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Abroad account access and billing

I’ve been on an ATT plan for around a year an a half. Each month costs me around $140. I moved out of the USA in May to study abroad and, for some stupid reason, none of the ATT platforms will let me access my account - apparently you’re not allowed to if you’re outside of the US??? I used *litera

Questions

63

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Network unlock

I have submitted a network unlock request and although I clicked on the link sent to my email that was asked, when I check the status on the device status page, it states it's pending and I can not submit a new request nor does it seem like it's moving forward to send me an unlock code. Imei: (E

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108

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Fraudulent surprise combined account with Direct TV

I have an ATT mobile account. I want to payoff my phone and leave ATT. I cannot because a fraudulent "combined account" is linked to my mobile phone. I cannot view it. ATT cannot uncombine it. I cannot payoff my account. Direct TV shows no account for me. Direct TV has me counted as a viewer fraudul

Questions

110

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Lost phone??

I have ran into this problem a couple of times lost my phone went to look for it here on find my phone and it’s always been away from me I’ll find my phone but there is still another dot and when I hit play sound it never plays the sound on my phone is this something to do with app? Service? Or some

Questions

138

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AT&T is like the mafia

I pay nearly $700 monthly for all AT&T services including wireless, TV and internet but if I have an issue it’s never resolved and their employees are very sarcastic. I recently had a phone damaged and had to make a claim with their insurance carrier Asurian. I pay $15 a month to have the insura

Questions

81

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Fiber availability

When are we getting fiber in the zip 92802. I’m eligible to sign up for 10mbs internet but that’s not enough obviously to work from home and for my smart devices and 4K TV as well for gaming!

Questions

136

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