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Prepaid Renewal Problem

My prepaid phone is expiring and I need to renew it for a year. Last renewal I paid 10 dollars for 100 minutes, which are good for an entire year. I just renewed on the ATT website for 10 dollars but the minutes expire in one month. I only use this phone very little for emergencies so only a very sm

Questions

60

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0

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Once reliable 4G LTE connectivity at home now drops

I have lived at the same address for the past 3yrs with fast reliable 4G LTE. My husband and I have had the Samsung S10 for just a little over a year and the connectivity has been great. However, over the last week or so the internet connection often disconnects or runs very slow even showing the 4G

Questions

209

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Unlock my device (HELP PLEASE)

I’m having problems trying to unlock my device since months ago, please help me!

Questions

69

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FIBER MAPPING MISMATCH: Not available at my home despite positive results on https://www.att.com/internet/fiber/coverage-map/

I moved to my current home after verifying with ATT that Fiber is available here via https://www.att.com/internet/fiber/coverage-map/. Two separate techs have come out to attempt to install fiber. They fail, indicating that the hardware to actually connect my house to Fiber is on the other side of t

Questions

139

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Why my Mailing server IPv4 addresse gone to Spam.?

Hello sir/madam, I recently started sending promotional emails to my AT&T subscribed users with valid DNS records on my server IPs. Unfortunately, I received a notification that my (104.227.26.2/24) Ipv4 has been spam in ATT Mail. I’m humbly requesting your help to look into my case and consid

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20

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Fake att thanks msg every month

I get this fake text message every month, " ATT Free Msg: December bill is paid. Thanks, Here's a little gift for you: xxxx.xxxxx.xxxxx Happy New Year. Can't you filter these out?

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4.8K

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TABLET SAMSUNG K88 TREK 2 HD - How do I keep this on while playing music??? Turn off in 30 min even w charger

Hi Is there any way to keep this from tuning off after 30 minutes of playtime? That is the maximum that you can keep this on... ​ Its a great player and I'm using Media Monkey also when I do use this its has the charger plugged in. ​ There has to be someway around this? ​ My smartphone I can

Questions

130

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Prepaid account cancelled; phone number lost; balance all gone; refund request refused, unacceptable!

My AT&T Prepaid account was cancelled on May 31st 2022 without any earlier notification. The expiration date is April 2023, just refilled $100 for the extension. The phone number was also lost by AT&T. All my balance ($721.84) are lost. Call the costumer services and stopped by the corporate

Questions

886

24

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How to Unlock SIM for AT&T Phone

I'm trying to insert a different SIM Card for my AT&T Phone because I am overseas; however, my iPhone states that the SIM card is not supported by the phone, so I am assuming AT&T has locked it. I'm attempting to unlock the phone, but it states that I have to pay for the rest of the inst

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1K

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Enjoy new account order status

I opened up a new account with AT&T May 9 here it is May 12 and I still have not received my order I’ll called enjoy to check the status because AT&T still says it’s pending for them to deliver enjoy says AT&T has to release my phone in order for them to deliver it I called AT&T again and AT&T said

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145

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Prepaid account

Why does my prepaid account say I still owe when i have made several payments? '

Questions

141

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AT&T provided email accounts no longer working

I am using Apple Mail as the client on all my platforms and it supports OAuth. All my mail accounts (i.e. @sbcglobal) through AT&T stopped working on April 20th. Why did everyones email stop working around the 3rd week of April 2021?

Questions

683

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Unlock for devices used for more than two years

I have a Samsung J327 (prepaid) device for more than 3 years and was using it till last week. I swapped it with a newer device and requested for unlock code. My request got denied. Can you help getting my device unlocked? I use my older devices for out of country (India) phone numbers. I have anoth

Questions

276

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Carrier unlocking

My iphone 13 pro max is registered with at&t and I'm out of the state, please how can I unlock it so that I can use another carrier aside at&t on my phone ?

Questions

120

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Network unlock

I have submitted a network unlock request and although I clicked on the link sent to my email that was asked, when I check the status on the device status page, it states it's pending and I can not submit a new request nor does it seem like it's moving forward to send me an unlock code. Imei: (E

Questions

96

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How to submit police report

My identity was stolen and someone opened up an ATT account in my name. The account I believe has been flagged as fraud but have not received any official confirmation from ATT. I obtained a police report and would like to submit to ATT as proof it is a fraudulent account. The fraud number only ever

Questions

139

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Fraudulent surprise combined account with Direct TV

I have an ATT mobile account. I want to payoff my phone and leave ATT. I cannot because a fraudulent "combined account" is linked to my mobile phone. I cannot view it. ATT cannot uncombine it. I cannot payoff my account. Direct TV shows no account for me. Direct TV has me counted as a viewer fraudul

Questions

97

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safety concern, on down phone lines

The telephone pole in front of 197 South Morrison, San Jose 95126, near my house has about 5 loose cables, one of which reaches to the ground with a couple of feet left over! This is dangerous in that kids might think all such cables are safe, and later play with a live PG&E line. Please send a

Questions

192

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0

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Recieving Confirmaition Codes

I am not able to pay bill because I cannot receive my verification code. Due to that, I am not able to call or send texts.

Questions

254

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It’s about my renewal of my plan

I paid my phone bill today of 40$ and I was told it is supposed to start from when I paid it to 30 days of service so my service should go out on the 13th but it’s saying it’s going to reset on the 12th

Questions

59

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