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Someone knows how upgrade the note 8 smn950u to android 9?

In settings don't appear dead upgrade

Questions

178

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Unavailable voicemail on iPhone XS

People are unable to leave voicemails to my phone. I have tried resetting settings, calling 1, changing my greeting, setting a voicemail password, and making sure my network connection is good. Nothing works. I read that you have to set up voicemail within 60 days of upgrading phone, but wasn’t awar

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77

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Frustration and deceptive practices

In the beggining. Im six months into this issue and still trying to get it resolved. In Febuary I went back to AT&T and planned to port my numbers in from TM. I sold my business and wanted to move my numbers to a personal account and give the Business account control to the new owners. I went

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23

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Missing Returned Phone???

I am having a VERY BIG problem with ATT at the moment. I attempted to upgrade my husband's IPhone 8 Plus online and apparently ordered a purple phone instead of a black phone. I returned the phone with the return label on 4/24 and USPS website states that on 4/25 at 0300 the package was returned to

Questions

43

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Horrible Customer Service - Internet

Maybe one of you can help me. My family and I have been loyal AT&T/DirecTv customers for 9 years. Unfortunately, it may be time to make a change. We have the bundled service with DirecTv, 5 mobile phones with unlimited plans, a home phone, and internet service totaling about $700 per month. Here i

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26

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Have AT& T ARRIS NVG589 router. There are some issues. Latest Firmware Verson?

HI I have the following AT&T router. Do I have the current firmware version? If not, where do I get it? Manufacturer ARRIS Model Number NVG589 Serial Number 247076757753456 Software Version 11.6.0h0d48

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186

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Third Party Routers with AT&T Internet

I am wondering if anyone else is experiencing occasional Gateway shutoff after successfully setting up a more powerful router. Normal operation is great and I have fantastic Wi-Fi throughout our house.

Questions

57

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What is the extender or other device which will insure reliability and consistent coverage.

I have a small home of less than 1800 sqft.  The WIFI coverage is crap.  I purchased from ATT less than a year ago a network extender.  The one recommended by ATT at the time was an AIR 4921.  I seemed to sort of work because it picked up my SONOS speakers.  I was still not

Questions

42

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Closed

Pace 5268AC firewall pin hole is not working after firmware update.

On Jan 15, 2022, My ATT U-verse router went offline and froze up, I rebooted it and realized that my firewall rules (pinhole) to a my local server (inside network) is not working. I did a factory reset on my router and reconfigured everything and still nothing is working, I had these firewall rules

Questions

263

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Closed

How do I order the fiber my tenant is receiving?

I can't find anything on the website that shows better than 6 Mbps Internet, which I'm getting now as ADSL. My tenant has a big fiber loop in our common utility closet and a router or switch to convert it to twisted pair, covered in "property of AT&T" stickers. How do I get that? I can PM a moderato

Questions

379

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Residential Fiber Build-out

Is there a number I can call to discuss building out fiber to my neighborhood? Most of us are willing to compensate AT&T for the effort. We're tired of 3 Mbps DSL. TIA!

Questions

102

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AT&T Fiber Discrimination and (Edited per community guidelines) -

AT&T has repeatedly turned down our request to install fiber in our building. They say fiber isn’t available in our area. However, there is availability for our neighbors directly to our right, and to our neighbors directly across our street. Any address with a unit number or apartment number

Questions

35

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Missing Rewards Card

I upgraded to AT&T Fiber in April of this year and was promised a $250 rewards card by the sales rep over the phone. I kept checking my email and mail and never received any communication regarding the reward or its status. For months I keep getting the run-around from both the Loyalty and the R

Questions

77

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Internet Plan Upgrade & Bundling Discount

I currently receive a $20 per month discount on my current internet plan and am considering upgrading to the next level plan. Will I still receive the bundling discount? It is not reflected when I select the new plan on the AT&T site. Also, does the upgrade require a technician be dispatched or can

Questions

42

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Internet installation

AT&T cut corners by hiring a third party to install fiber optic in our neighborhood. No one inspected the work and it turns out they missed multiple houses. We signed up to upgrade our internet to fiber optic and now can not due to the incomplete work. We will now be without the service we signe

Questions

52

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Request ATT Fibre in existing single family home community

Hi, We live in Evergreen area of San Jose, Zip code 95135. Only service for internet we currently have is xfinity and we would like to have AT&T fibre service instead. Currently the fastest speed available to us is 100mbps which is not enough given we have several security cameras and streamin

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21

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After internet upgrade, still have old speeds

I was recently upgraded to the 24 MBps plan and have not yet seen any change in speed. I am using speedtest.net and am still registering 5-6 mbps speeds. Tried to reset the modem, any other suggestions?

Questions

1.3K

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Reset PIN

Hi - I have an AT&T Prepaid SIM and am on the $45 autopay plan. I recently traveled overseas and did not realize my plan would not work. I am trying to log into my account and change to a postpaid plan as I believe this will help me use my phone overseas.However, my PIN is not working and I cannot

Questions

67

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If I upgrade and renew?

I currently have an an iPhone 5 with the same unlimited data plan I've had for years now. If I upgrade to the new 6 will I have to lose my unlimited data? I spend half my days using my data in one way or another; to lose my unlimited plan would ruin my use of any phone even a brand new shiny iPhone

Questions

360

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Traditonal Upgrades No Longer Available at 18 Months

I decided to look at my upgrade options today, as I wanted to double check that right about Christmas our accounts should be eligible for an upgrade.  It used to be that 18 months into a 24 month contract, we'd have upgrade options.  Now, all we are offered are these ridiculous NEXT upgrades, or to

Questions

374

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