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AT&T PREPAIDSM Unlock app

You have an AT&T PREPAIDSM device. You must use the Unlock app on your device to unlock it.I don't have the app installed on my device, I don't even know how the app is named, how can I get the app so I can unlock my Motorola Edge 2022

Questions

40

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Do prepaid plans offer DualSim Card needed for Iphone 11?

I have purchased an iphone 11 outright. I would like to purchase the AT&T prepaid 12 month plan. Does At&T offer that plan with a dual sim card?

Questions

53

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Lack of coverage in TX, LA, OK, MI, RI

It appears that a squirrel knocked out about 1/3 of all the AT&T cell towers this year?  What happened?  No one in my family that has AT&T can make or receive calls except on the highways.   Cell coverage has been very good for 6+ years here and in other states until thi

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53

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Need new eSim, cannot receive texts

Hello, I accidentally deleted my eSim and need a replacement, I followed the directions on the website but when it prompted me to get a link/QR, I needed to get it on my phone number... I cannot get texts because I need a sim card... Is there a possibility I can get this sent to my email instead

Questions

75

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Replacing Hacked Phone

Hi there, I have an old Galaxy A8 that I am using with my AT&T prepaid plan. About a month ago I was informed that one of my phone contacts info (stored only in my phone) was sent in messages from my instagram account to several of my friends. I switched to two factor and changed my passwords on

Questions

149

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Unlocked iPhone still won't accept my SIM card

I have iPhone bought from ebay. I'm not AT&T customer. I've submit unlock request and it was approved. Current status - ApprovedWhen I put my working SIM card from previous iPhone( fully worked) phone says - SIM not valid.I tried reset iPhone and set as new phone, load backup from previous iPhone. I

Questions

790

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device unlock

unlock request is in progress for about 10 days....no email received.... details: (Edited per community guidelines) (Edited per community guidelines)

Questions

59

4

Bought unlocked iPhone SE, and have no idea how to transfer service and number to new phone

Okay, so I lost my iPhone 6s Plus Friday of last week on vacation. I looked for 3 days & couldn't find it, so I had to leave it wherever it is. Got home and ordered an unlocked iPhone SE 2nd edition from BestBuy. I tried adding/updating my device to transfer service to this new phone, and I'm ge

Questions

95

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Sim Unlock Code

I'm trying to get my sim unlock code

Questions

48

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sim card data only prepaid plan

sim card data only prepaid, sierra wireless wwan mc7355 , looking to purchase a sim card, panasonic cf 31.

Questions

204

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eSIM not working on iOS 16.2

My cellular service is completely down after my phone is updated to iOS 16.2. I tried rebooting my phone, turning Airplane mode on and off, turning cellular on and off, neither of them worked.  

Questions

962

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Unlock the AT&T iPhone

I purchased a used iPhone online from eBay. The seller mentioned that the iPhone is unlocked, as seen in the original listing below snapshot. But I found the iPhone is locked, as in the below image from iPhone info. Also, it cannot be unlocked because it is not fully paid off, as

Questions

82

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

74

4

How much hotspot data usage is inappropriate?

I'm looking into getting hotspot wifi for my home in the booney's, but I've heard that if their system see's you using too much too fast, they will either block or perma throttle your sim card. I'm fine setting restrictions on my bandwidth usage, I'm just looking to figure out what is and is not ok.

Questions

232

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Imei

I just recently got a used phone off someone and I went to the settings and was needing the imei number for this phone but when I click on the imei slot to pull up the number it says unknown, What do I do to fix this to where I will have an imei number? Also, is there any way I can unlock the servic

Questions

101

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Service Unavailable

Hi, I'm trying to access my account and customer service but keep getting this error message: "The server is temporarily unable to service your request. Please try again later. Reference #6.1068dc17.1703166379.aa480eb1" Not sure whether if it is the server's problem, or because I'm travelling abroad

Questions

38

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ESim tranfer from iphone 13 to iphone 14 pro max failed

When i try to transfer my esim from iphone 13 pro to iphone 14 pro max, my new phones says esim transfer is not supported by my iphone 13, please contact att. Both my phone are running the latest ios 16.3 and are postpaid

Questions

320

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New Customer Phone Activation

Signed up, next day my son and hubby received their new phones and I received a SIM card for mine. My son and I got our phones activated and he has 4G but my service is terrible. AT&T stated I needed a more powerful SIM/ESIM but I had to wait 48 hours before they could set it up. Next day my hub

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73

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What security measures does AT&T have in place to thwart SIM swap attacks?

I was reading about the increasing number of these attacks and how T-Mobile failed to stop two of them against the same customer in less than a month. So I'd like to know what AT&T is doing about them.

Questions

320

11

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Sim card not working/deactivated?

I received a tablet through the ACP. It seemed kind of glitchy so I did a factory data reset. Now my sim card status is emergency only and I can't get it to connect to the network.

Questions

62

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