If I can’t pay my bill that automatically draws from my account due to COVID job closure, do I contact AT&T directly?

The ATT account apparently was put in my daughters name, there are 4 lines that are all currently being used. Can I be removed from the account as long as it’s paid in full and my phone is completely paid for? Do I need permission from the account holder to remove my line and is there a way to make

I have 2 phones on my account and when either gets a call, both phones ring.

I ordered an iPhone 32GB in matte back September 29,2016. For a while, it said preparing shipment and the eta was 11/20-11/27. I am so happy to say that the eat dates were updated; now the eta is 10/20-10/27. I am so happy and satisfied with AT&T's promptness to deliver my phone in time. Th

I bought an iPhone 6 from someone but it is locked for AT&T. I'm not with this carrier so I tried to unlock it but it says there is an unpaid balance. What can I do?

Hi,  I bought a new iPhone X from a friend of a friend and I was informed that the device is unlocked. When I tried to set it up, I got a message showing an AT&T phone number and asked me to confirm if the number was the same as used while the device was purchased. When I called the customer service

I submitted my request to unlock my iPhone 7 plus on 3/25 and on the status it tells me that it is in progress and may take up to 2 business days. In the meantime for this to get approved/completed, can I take the SIM card out of the phone in order to use my phone on wifi because right now, I cannot

I’ve tried ordering a iPhone XS Max 6 times online with AT&T and my order would be canceled, I was told to go to the store but I was told at the store I went to they didn’t accept cash or a prepaid card after being told that I called costumer service and the guy I spoke to said I should order the ph

What is the point in promoting the Dual Sim Dual Standby feature on the at&t iPhone XS product page when the majority of iPhone users on the at&t network won't be able to take advantage of it because it is carrier locked? I have an international sim that I want to be able to use on my iPhone XS Max

The original phone associated with my phone number (that I purchased from AT&T) broke some time back. I bought a new phone on Amazon, which happened to be locked to AT&T as well. I used this phone for several months in the US with no problems at all. However, now I am study abroad in Spain and wante

I just returned from traveling abroad, where I used my iPhone 6s and now I cannot access my visual voicemail.  How can I access my visual voicemail again?

Very since the last update I can’t keep my iPhone connected to the Bluetooth on my truck. It keeps switching off and on. I even have a Bluetooth charging port that I use to play my music through and it will not even stay connected to when I get a call. Anyone else having trouble? I have called att

Insurance for 1 line. How do I know if they actually replace the lost phone with a new one ?

How can notifications be stopped in the AA mobile app? If a configuration does not exist, ATT needs to take this request to their developers and create the configuration and update their app. 

On my iPhone 13 anytime someone calls and I can’t get to the phone, voicemail seems like it tries to answer but then no greeting and it automatically disconnects the call

Hello, I recently bought iPhone X second hand and I found out it is sim locked. After a bit of research, I found out that it is not only blocked to AT&T but blacklisted, too. Strangely, the phone was manifactured on 01/14/2018 but blacklisted only month and day later. Is there any chance it cou

i will add i did NOT accept an answer, although i was and am in the process of trying out solutions suggested to this question but i find it peculiar that i was bombarded and harrassed all to have that thread closed unbeknowst to me.... so i repeat My mother and I have/had a family sharing pla

I got an I phone 6 with at&t connection but I switched carrier and the phone is now not being used. Can any other at&t sim card is usable in yhat phone? or the phone is tied to my specific previous number?

I am gifting my old, deactivated iPhone X to my Dad for Christmas. Do I need to buy a new SIM card before he can transfer his AT&T service from his existing iPhone 6 Plus? Or will AT&T send him one when he calls to transfer?

Hi, I bought a universal iPhone from BestBuy a few days before. And after I brought it home, I insert the AT&T sim card to that iPhone, and the phone is locked to AT&T. I am an AT&T Prepaid user and have been used in this network for more than 6 months. I've tried to unlock this pho