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I am needing to get my old phone records from 2016-present
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Apple
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I need to send in my old iPhone in exchange for the new one I received since it was through insurance. I lost the trade in information and packaging. Where do I send it?
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Phone & Device Upgrades
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I just bought a new iPhone. The apple store deactivated my old phone and started the activation process on my new phone. The phone will not associate to att. I need help and can't call because both phones are inactive. I tried to use my number and zip code to activate the phone, but att
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Phone & Device Upgrades
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I’m considering shifting to Spectrum. Can I keep my att.net email address?
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AT&T Internet Security
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Will new customers eligible to switch over to ATT FirstNET be eligible for the free iPhone 12 offer?
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Phone & Device Upgrades
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I did register for unlock my iPhone which was paid off. Submitted successful, 3 day had past and there was no email sent to me for confirm link. I checked on the checking status site, it said the ticket is pending because i have not confirmed to unlock by click the link in email yet. I couldn't
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Apple
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Hello, I recently bought iPhone X second hand and I found out it is sim locked. After a bit of research, I found out that it is not only blocked to AT&T but blacklisted, too. Strangely, the phone was manifactured on 01/14/2018 but blacklisted only month and day later. Is there any chance it cou
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Apple
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Alright, so here's the problem: My sister recently filed bankruptcy, and gifted an iphone 7 plus, that appears to have not been paid off(i assume because of the bankruptcy), to my mother(her step mom). So what I'm after here is to find out how much is owed(apparently my sister doesn't know herself)
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Wireless Billing
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I was wondering if there’s an easy solution for printing out call and text logs off of an iPhone!? Says “print” at the top right corner but it does nothing. Tried the download as well and nothing! Thank u for your heop
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Wireless Account
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My iCloud is set to back up photos, contacts and calander. So when I get my 6, will those items migrate to the new phone once I log in? It's getting confusing now with ICloud drive which I'm not using since I use MS One drive.
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Device Features
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I bought an ethernet cable connector to use the internet without radiation. I want to use internet phone calls, but it asked me to contact AT&T, and so far no one is answering on the chat or the phone 2 hours later I don't know what to do
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Apple
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Добрый день!Прошу вас помочь активировать телефон, данный телефон заблокировался после обновления версии и смены сим карты.
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Other Phones & Devices
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The original phone associated with my phone number (that I purchased from AT&T) broke some time back. I bought a new phone on Amazon, which happened to be locked to AT&T as well. I used this phone for several months in the US with no problems at all. However, now I am study abroad in Spain and wante
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Apple
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Bought an iphone 13 pro max with trade-in offer $1000. Travelling out of US for a month. I can either take att international pass for $100 a month or get my phone factory unlocked for $50 from third party. (the third party is NOT a scammer). Would my offer be void if I factory unlock my device f
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Phone & Device Upgrades
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iPhone 11. An essential upgrade. Shoot 4K videos, beautiful portraits, and sweeping landscapes with the all-new dual-camera system. Capture your best low-light photos with Night mode. See true-to-life color in your photos, videos, and games on the 6.1-inch Liquid Retina display.3 Experience
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Apple
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When I look online for my call history it just shows the past 6 months. Is it possible to get more records since it is the pre-pay service?
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Account & Usage
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I belive i was issued a faulty phone in august 2019. I am still on a cintract with you, however the phone sporadically freezes and then turns off and doesnt turn back on again unless i reboot it. It is an iphone 10, less than a year old. I cant ring customer services because I am currently in the UK
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Other Phones & Devices
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Hi, I have an iPhone XR purchased about a month ago (by my dad)there are four phones on our account, me, mom, dad, grandmaum a few days ago someone reported an iphone X that was "stolen" in our account and locked me and my grandmas phone from accessing the networkhowever we resolved it and now data
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Wireless Account
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How do I let calls through and screen them myself?
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Apple
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I purchased a black iPhone 12 pro max today but I wanted the blue. I purchased it anyways though I am still hesitant to open the box. I was wondering if I am able to exchange the unopened phone for the blue one at a different att store if I have the receipt? Also I am not an authorized user on the a
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Apple