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Samsung Galaxy S23 Ultra $1000 trade-in credit eligibility

I may just be reading too much into the fine print, but I'm a little confused about the eligibility for this $1000 trade-in credit. It says that the offer requires an eligible unlimited plan; however, under "see offer details" and "how to redeem smartphone offer", it says you must add a new line or

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1.3K

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NEED ANSWERS ABOUT NAT TYPE WITH FIXED WIRELESS INTERNET

I had fixed wireless internet installed about 3 months ago. My Xbox has been running on a moderate NAT type since it was installed, and now all of a sudden it has had nothing but a strict NAT type. Playing online is almost impossible. I don't understand why it all of a sudden changed? I've been read

Questions

385

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bought iphone 15 pro max from best buy using trade in deal, now best buy doesnt say i selected trade in...

To continue the header, i purchased the iphone 15 pro max & picked it up from my local best buy store 15 days ago. I did in-store pickup, so in the midst of the order i placed, i selected YES to a trade in & then put in my iPhone 11 i planned to trade in. Best buy's website asked me all the question

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2.7K

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I went into the AT&T store to upgrade both of my Iphones And this is what I was offered.

I went into my local AT&T store to upgrade both of my iPhones a 12 pro and a 12 pro max to their corresponding 14 models. I wanted to use the current trade in program being offered, and I knew that I would have to pay off the current balance on each phone.  I was also aware that I would ne

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7.2K

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Closed

How do I order the fiber my tenant is receiving?

I can't find anything on the website that shows better than 6 Mbps Internet, which I'm getting now as ADSL. My tenant has a big fiber loop in our common utility closet and a router or switch to convert it to twisted pair, covered in "property of AT&T" stickers. How do I get that? I can PM a moderato

Questions

379

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AT&T Fiber Discrimination and (Edited per community guidelines) -

AT&T has repeatedly turned down our request to install fiber in our building. They say fiber isn’t available in our area. However, there is availability for our neighbors directly to our right, and to our neighbors directly across our street. Any address with a unit number or apartment number

Questions

35

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Missing Rewards Card

I upgraded to AT&T Fiber in April of this year and was promised a $250 rewards card by the sales rep over the phone. I kept checking my email and mail and never received any communication regarding the reward or its status. For months I keep getting the run-around from both the Loyalty and the R

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77

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Residential Fiber Build-out

Is there a number I can call to discuss building out fiber to my neighborhood? Most of us are willing to compensate AT&T for the effort. We're tired of 3 Mbps DSL. TIA!

Questions

102

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Request ATT Fibre in existing single family home community

Hi, We live in Evergreen area of San Jose, Zip code 95135. Only service for internet we currently have is xfinity and we would like to have AT&T fibre service instead. Currently the fastest speed available to us is 100mbps which is not enough given we have several security cameras and streamin

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21

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Internet installation

AT&T cut corners by hiring a third party to install fiber optic in our neighborhood. No one inspected the work and it turns out they missed multiple houses. We signed up to upgrade our internet to fiber optic and now can not due to the incomplete work. We will now be without the service we signe

Questions

52

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Internet Plan Upgrade & Bundling Discount

I currently receive a $20 per month discount on my current internet plan and am considering upgrading to the next level plan. Will I still receive the bundling discount? It is not reflected when I select the new plan on the AT&T site. Also, does the upgrade require a technician be dispatched or can

Questions

42

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Screen unresponsive after Android upgrade

My s10+ plus got frozen after I upgraded to android 10.0, I tried force restart and reset and still didn't work until I called Samsung and they directed me to their service centre. The phone started working fine and after 2 days, the problem is back again. I don't think taking it back to the service

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32

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Home internet service

I live on the East End of Long Island, NY. Optimum.net seems to have a monopoly on service here. I'd like to find an alternative. We already use ATnT for cell service. I just need a fast internet service at home.

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48

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After internet upgrade, still have old speeds

I was recently upgraded to the 24 MBps plan and have not yet seen any change in speed. I am using speedtest.net and am still registering 5-6 mbps speeds. Tried to reset the modem, any other suggestions?

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1.3K

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Horrible Customer Service - Internet

Maybe one of you can help me. My family and I have been loyal AT&T/DirecTv customers for 9 years. Unfortunately, it may be time to make a change. We have the bundled service with DirecTv, 5 mobile phones with unlimited plans, a home phone, and internet service totaling about $700 per month. Here i

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26

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Have AT& T ARRIS NVG589 router. There are some issues. Latest Firmware Verson?

HI I have the following AT&T router. Do I have the current firmware version? If not, where do I get it? Manufacturer ARRIS Model Number NVG589 Serial Number 247076757753456 Software Version 11.6.0h0d48

Questions

186

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Closed

Pace 5268AC firewall pin hole is not working after firmware update.

On Jan 15, 2022, My ATT U-verse router went offline and froze up, I rebooted it and realized that my firewall rules (pinhole) to a my local server (inside network) is not working. I did a factory reset on my router and reconfigured everything and still nothing is working, I had these firewall rules

Questions

263

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Third Party Routers with AT&T Internet

I am wondering if anyone else is experiencing occasional Gateway shutoff after successfully setting up a more powerful router. Normal operation is great and I have fantastic Wi-Fi throughout our house.

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57

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What is the extender or other device which will insure reliability and consistent coverage.

I have a small home of less than 1800 sqft.  The WIFI coverage is crap.  I purchased from ATT less than a year ago a network extender.  The one recommended by ATT at the time was an AIR 4921.  I seemed to sort of work because it picked up my SONOS speakers.  I was still not

Questions

42

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Can I upgrade my phone 1 day early?

Hi, my upgrade is tomorrow and the phone I want is onsale right now. Would I be able to upgrade the day before my upgrade for free? I am in a 2 year contract which ends tomorrow.

Questions

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