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How do I make a complaint about a salesperson?

I have called five different numbers trying to reach someone to express my concerns and issues with a door to door salesperson with AT&T. There seems to be not number or email to reach anyone. I don't have an account with them and especially now I don't want one.

Questions

401

2

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Messages from unknown 410 numbers

I’ve been receiving messages from multiple 410 numbers all claiming to be From: JONES and all with the Subj: YO YO they all contain different links to YouTube. I have reported to 7726 (SPAM) but would like to know if there’s anything else I can do. the numbers are the following 410 200 503 410 20

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149

1

0

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U Verse App

When I try and sign in to my U Verse app on my iPhone, I get a message that states "Login Error sendRequest GetUserDetails AppToken not set for request. (I can sign into the AT&T app just fine.) I've uninstalled and reinstalled that app, and that didn't help.  I was on the phone with AT

Questions

524

7

0

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Exasperated! I have to change my email password almost daily. I have tried clearing the cache, etc etc

I am really frustrated, as almost daily I receive the message that I have "tried too many times," when I have only tried once and I am positive that I entered the password correctly. I have followed the directives that you have given above and nothing works. It occurs with both Chrome and Edge. (Us

Questions

249

8

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Getting a new connection with trade in from a store

I am moving to the United States as student in August and was looking to trade in an Android device (the value for which I have checked on the AT&T website) and purchase an iphone 13. I wanted to know if I could do this in store in the US or if it is only possible to do so online?

Questions

314

1

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Land Available For Cell Tower

I am trying to find an email address for the corporate office of AT&T. I have a piece of property that would be a great addition for a cell tower and I'd like to at least put it out there to see if there is any interest. I am unable to find any email addresses to contact them directly. Thanks f

Questions

167

3

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Damaged pole falling

There is a dilapidated wooden pole on the outside of my fence that is leaning and about to fall on my fence and the back of my house. The power company and cable company have confirmed that it an AT&T pole. How do I contact someone at AT&T about this pole before it falls and damages my fence

Questions

191

2

0

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Disabled email message

I am trying to help my mom out. She has an att.net email address and uses Currently.com to access her email. Recently all of her emails have been kicked back to me with the message below.   However the emails are going through to her. We know this is happening to others also as she gets l

Questions

944

4

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ONT Box/Cat5 Cable

I want to run a Cat5 cable to my detached shop. The shop is on the same side of the house as the ONT box is. My question is, can I add a splitter where the Cat5 cable to the house is connected? By adding a splitter at this point allows me to run a Ethernet cable a short distance to my shop and add a

Questions

47

6

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Voicemail not working

My phone no longer goes to my voicemail - callers get a recording that “wireless customer not available” - this has been happening for weeks now. Please help! 

Questions

1.8K

1

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Log4J exploit

Do I need to do anything to ensure my ATT modem/router is protected against the Log4J exploit that was announced in December 2021?

Questions

562

8

0

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Is it possible to have a second line of Internet towards one/two devices only?

Heads up, I already have Internet but I'm not the one paying for it. I want to have a line only for me(which I will pay). So in my current house, my family and I use Internet for pretty much everything. The number of devices in total is about 10 or 14? The thing is that I would like to have

Questions

297

4

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Link not working for free booster to replace 3g microcell

I received the email a week ago for free AT&T booster to replace the microcell but the link is still not working, just loops. I contacted customer care and they just told me to keep trying. I used both google chrome and Microsoft Edge and also added the new tab as was suggested. Still nothing! @

Questions

602

32

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Why is wifi unavailable when I'm 2 miles from an AT&T store?

I’m wonder I check the availability of fiber WiFi and it says it wasn’t available but shouldn’t it be available if I have a at&t store 2 miles from me and why does it say at&t tv is only available but not internet.

Questions

88

2

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ActiveArmor blocking selectively on iPhone 13

I have this peculiar problem. I can use 1GBPS Home Internet (and wi-fi) on my iPhone XR cell (Primary). However, another cell iPhone 13 (Secondary) can’t use wi-fi to browse the You Tube or other Voice calling apps. It seems that ActiveArmor is blocking the traffic. The moment we switch to LTE conne

Questions

247

2

0

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Internet Install Issues

Ordered internet a few days ago and got my package yesterday. Attempted to install only to find out I need wall jacks. Don’t have any. No mention of this when ordering. Called customer service which is automated only to be told my internet was working fine which it’s clearly not! Was told I couldn’t

Questions

172

1

0

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Hot spot issue!

I tried to set up a hot spot using my phone. It didn't work. I was given a message that I set a block to do that (I forgot I did that). Fine, no problem. Ever since then my usage has been eaten up within two weeks, then my speed slows down to #&$-$+!! speed for the rest of the month. This is now

Questions

299

5

0

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Will this be any harm?

Today an at&t fiber box was installed in our backyard with no consent from the homeowner. The hole was dug in our backyard with no permission to go back there. My major concern is that it was placed a foot away from my small childs sandbox. Not being an expert at this, I would like to know if

Questions

429

5

0

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Just got FiberOptic/Canceling Direct

I just switched over to fiber optic and I cut the cords and want to stream only.  Do I still have to use an ATT Modem/Router or can I use my own now? Is there any down side or upside to either?

Questions

104

1

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Samsung Note 20 Ultra cant open MMS pictures

I have a NVR that sends images to my phone when motion is detected. I have not had any issues in the past, but it will not work on the new phone. I get all other pictures, but just not these.  They pictures show up as shared content or attachment and the phone does not know how to open even th

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2.9K

9

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