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Incoming call list

I need a detailed list of phone numbers that have called my device no more than last 30 days

Questions

35

2

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scam regarding IP address going public

Received a call saying my IP address changed from private to public. Wanted me to to download Supremofree.com after 'checking attempts to access/duplicate my account.  Hung up before any harm.  

Questions

351

1

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Fraudulent account

Someone opened a fraudulent account in my name with ATT cellular. I filled out the fraud forms, got a police report and did everything that was asked. At the end, they told me "your account is no longer with ATT and you will have to talk directly to the Debt collection agency". I did that and filled

Questions

68

1

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Can't get U-Verse internet where everyone around us has U-Verse

We have a community park where security systems all meet and it's updated via the internet using DSL we had it for years. Everyone in the community has access to U-Verse but because the building at the park does not have an address, they won't install U-Verse.I don't understand, either it works or i

Questions

368

2

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Being Lied to

Hi, I need help. I went to the internet to see if their internet was faster for my household. During that time, one of their sales guys came to my house too. He got me to change over to At&T under the condition he promised:He lied to me that switching over to att all my phones if I traded in

Questions

75

10

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Where is the ATT Antivirus Plus?

The link is DEAD. https://www.att.com/support/article/u-verse-high-speed-internet/KM1046931 Do you have it or not? I have 1Gig service and it is supposed to be free according to all the sales people I spoke with.

Questions

32

2

0

Why ATT customer service is one of the worst one?

I was looking to upgrade my phone and visited the store. I only asked the store representative for existing offers. The store person initiated upgrade of my line without my permission. What a terrible service !! Now when I am trying to go another store to look for upgrade offers, they said upgrade i

Questions

55

1

0

Wrong email on someone else's account?

I have been receiving someone else's email statements and payment emails, for over 7 years. I've reached out to several ATT reps, and what I think is the other users email (the account holder name and login ID (email address) appear in the emails). No one can seem to assist, with what seems like a

Questions

54

1

0

Unaccounted for data use on my wifi

For the last week and a half, my Smart Home Manager app showed huge spikes in data usage during random times, with the device listed as Ports 1-4. I'm the only person with the wifi password and no one has used the Ethernet ports on my gateway to connect a device. I was home today when my app said 2.

Questions

22

1

0

Can I block non-account owners from modifying the Advanced Wireless Settings?

On the wireless network that I completely pay for but share with my roommates, they've been logging into the Management Console (Advanced Settings) to lower our network from 5G to 2.4G and block my smart devices from connecting (unknowingly and without my permission). I've mostly secured the account

Questions

43

1

0

2 factor authentication sent to children. No work around. ATT is not parent friendly.

I am the head of the household and have a company supplied non-ATT phone. I purchased an ATT wireless plan for my minor children.  So, when I try logging into my account, the only options to send the 2FA code to are my children.  ATT refuses to send the authentication code to my wireless

Questions

62

2

0

Hmm… we can’t reset your password We don’t have the account details needed to complete your request.

Hmm… we can’t reset your password We don’t have the account details needed to complete your request. I can't get into my email and this message pops up. Hmm… we can’t reset your password We don’t have the account details needed to complete your request.

Questions

40

4

Clevrcomm calling to upgrade service

I’ve received numerous phone calls from someone claiming to be with AT&T Business Solutions offering to upgrade my phones. He knows my account number and all phone numbers. Is this business legit? The store can’t match the deal they’ve offered.

Questions

41

2

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Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

94

2

0

Sub account gone

A sub account I had that was more than 10 years old now kinda just disappeared from my account some time ago, I have done everything i can to get it back but it just says the account dosnt exist despite me having proof on email the account did exist and no alert that it was even going to shut down o

Questions

118

2

0

ActiveArmor Not Blocking Websites on Google Nest

I signed up for ActiveArmor to block specific websites on all devices on our home network. I set up a profile in the SmartHome App and added the only available device (google nest hub which is wired directly to the modem), and added the blocked websites to the profile. When I try to access the web

Questions

34

0

0

Manage secure mail key - not by me!

Hello My account has been compromised, and I need to reset my password and lock the account or whatever else I can do. I received an email that someone requested a secure mail key. That person was not me. please help  m

Questions

39

1

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AT&T promo salesperson at Target Davis, CA and MY Personal Information

Hello, I supplied my PIN to AT&T salesperson at Target but then had to leave.  How do I know if my information was compromised? How do I identify any changes made to my account?

Questions

25

2

0

Closed

How do yu speak to someone that can address your concerns about doing business with ATT

I have been on the phone since 8 am this morning trying to finalize an order. ATT keeps cancelling my orders and with no fault of mine they are requesting I visit a store.  Im on hold right now just trying to bring a device over instead of buying from yall.  The rep is telling me to go to

Questions

16

3

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Extra Data charge on my old account when I switched to cheaper prepaid plan

I went to an ATT store and had them switch my plan to cheaper prepaid plan. They took my phone from me for awhile at the store, why I don't know. Get the new plan and bill which OK. The last bill on the old plan was charged 38MB at $2.00 per MB, $76.00. I go down to the store and want them to fix it

Questions

114

8

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