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Lost phone number

I was on my moms plan. I would pay her monthly. It was just how we did things. She unexpectedly passed away and her husband cut my line because I disagreed with how he was handling my moms belongings. Is there any way to get my number back? I have had that number for years.  

Questions

1.2K

6

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AT&T technician drilled a hole and hit a live wire which cut out my outlets from the wall

I've been dealing with AT&T for 5 months now I just moved into a place January 15th they came out to connect to Wi-Fi I'm not understanding but he had to drill a hole through a wall even though another technician came out months later and said he did not have to drill that hole due to AT&T h

Questions

101

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Hotspot Has been Refilled, Still 128Kbps

I have the $65 unlimited max prepaid plan, my bill was paid on the 1st through autopay, I have received a message it would renew today(which I assume meant midnight) and yet here I am getting the capped downgraded speed of 128kbps!! Nothing will load and I'm growing impatient, as I have another phon

Questions

52

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Need Network Unlock Code New SiM Card

My original SiM card went bad so I got a replacement SiM card from the ATT store. The rep said I need to contact ATT support but they have not been able to help. I spoke with Samsung too, who confirmed my provider needed to provide assistance. Does anyone know where I can get a network unlock code f

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379

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Email used for hacking

Who can I contact about an @sbcglobal.net email that is hacking into my business?

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213

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

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412

4

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Fraudulent Att chat

AT&T Company Chat Transcript- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Reference Number: 16574287769425295DATE/TIME: 2022-07-09 11:52:24 *Your chat transcript:* Good morning!Sunday 12:18 AM [AT&T] : Hi, I'm your AT&T automated assistant. How can I help

Questions

297

2

0

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My AT&T 14pro max is not unlocking

Please I’m trying to unlock my AT&T 14pro max . It’s is clean with no debt . I have checked the status on all sites and everything shows it’s an AT&T purchased device . But if I place an unlock request the feedback says my device is not an AT&T device

Questions

107

7

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Prepaid balance expired

I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone w

Questions

310

2

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WiFi goes out every night

I have EarthLink but they use all things AT&T. I’m not a technical person so I’m not really going to understand most of the technical terms but I’m hoping for information in layman terms on how to fix this issue. Ive had this modem for three nights and it has went out every night as far as I can

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95

2

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False information and fake advertisement

Unfortunately we have been advices for an attorney to take this case for all irregularities. ATT is offering false advertisement and publicity. In the stores the information is different to the “real information”. In our case we brought 2 new cellular phone with still warranty with apple (iPhone 8 a

Questions

561

6

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They sent me a refurbished phone!!

I just bought a brand new Samsung Galaxy s22 ultra 3 months ago... Started having issues so they sent me a new phone per the manufacturers 1 yr warranty but the phone received was a refurbished phone!!!! I originally paid for a new one!!!!! Can at&t do this??? Refurbished phones are cheaper and

Questions

328

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No reimburse after service cancellation

I cancel my account some months ago. I switched services at the beginning of the last month of service. However the reimburse I received has nothing to do with I paid in that last month of service. I should have received the prorated amount of the service that was not used which was like 21 days. I

Questions

1.1K

7

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Asurion warranty

I bought iPhone from A. T & T in March 2020. On sales representative recommendation I also bought phone warranty from Asurion. Today I have been trying to file a claim for over an hour, the claim site is not working. I called th customer service number they are very buy nd cannot help. What are

Questions

2.6K

14

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Guys dug up my yard last year and left

A couple of guys dug up my yard last year to put in, what I’m guessing, is fiber for AT&T, a never cleaned up or repaired what they did. when Google came through a few years ago they patched my yard with a week of tearing it up. I called about the exposed wires on the utility box and the yard…

Questions

1.2K

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No phone calls in my apartment

Prior to signing up for mobile service through a AT&T I had Boost Mobile. I never had any connection issues with Boost Mobile services and was always able to get my phone calls in my apartment. Now that I've switched over to AT&T no one can hear me on my phone when I answer it and my calls d

Questions

614

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Acp

Hello I apply and was accepted for the Acp program okay when I set my service up for internet connection at home I told them to please apply the Acp to my account I was told they would well all a sudden I have a big bill so I chat in and of course it wasn't added so I requested it again the guy told

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306

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File a claim

I have been passed around several times on the phone for hours and they said they’d call back (supposed to be the right dept) never happened, so I try I online and get this website with yet another phone number!!!! How frustrating! The destroyed my lawn and didn’t fix it by burying fiber. b

Questions

190

3

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Impossible to cancel service while deployed

AT&T is making it impossible to cancel my service. I have not used it for three years due to being overseas for the Army on military orders.  I suspended my account when I first came overseas.  Am now trying to cancel entirely because the suspension time is maxed out and I have no ide

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205

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email notifications from AT&T Community Forums

I want to quit receiving emails from AT&T Community Forums

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74

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