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Internet Download Speed

Why is my speed so slow when it comes to installing video games? The max rate is 1.7 MB/s. The plan we pay for should be providing more than that by a huge amount. No devices are using the WiFi, and nothing else is running on the computer.

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Why does at&t suck so much?

Your customer service absolutely (Edited per community guidelines), only Verizon's is worst. You couldn't get 4g to work properly, now you have 5g that is a complete cluster (Edited per community guidelines). 5g pretty much makes my phone useless. Places where I used to have almost perfect 4g lte si

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4.8K

12

Mesh Network Setup Nightmare

Hello. I have a BGW320-500 with ATT Fiber that consistently have wired and wireless speeds of 400 Mbps up and down. This is great as it is the max speed that I am paying for. In a room not 20 feet away I have less than 10% of that speed, 25 Mbps up and 7 Mbps down. This poor signal strength is why I

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2.3K

10

Non-AT&T customer who needs assistance in issues caused by AT&T

To be clear: I am not an AT&T customer.  And based on my experience. I doubt I will change over even though I was looking forward to fiber optic speeds.  An AT&T contractor laid fiber optic cable in our neighborhood.     For past 2 months I have tried to get so

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AT&T Fiber: Slow Internet (Latency / Packet Loss) started on or right after 6/30

Has anyone else seen random slowness / latency / packet loss that started in the last week? I've had AT&T GigaPower for about 7 years across 2 homes (yeah lucked out).  I guess I've been lucky, but I've never had an issue like this on their fiber 1G plan.  However, something changed,

Questions

2.5K

79

AT&T Modem is Randomly Resetting - Solutions & Things to Know

AT&T Service Intermittently Dropping? We have easy fixes!   Has your WI-FI or internet been going in and out? Are you experiencing slow speeds? Are you losing service? We have some helpful tips that should improve your wireless experience. Bad Modem Environment Can Cause:  Slow wired and wireless sp

Questions

7.3K

2

Pace 5268AC with fiber 1gbps speed issue

Hi I got upgraded to Att's 1 GBPS fiber internet. My speeds are inconsistent. I am getting about 400 mbps wired and 300 mbps wifi. I used to have 300 mpbs plan and after upgrading to 1000mpbs, my speeds did not change much... btw, my router's internal diagnostic speeds reads 900/966 downstre

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1.6K

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AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

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363

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No 5g and 4g internet is even worst and i paid for 12 month total waste of money

I purchase the service and same day after activated i dont get single bar at home no5g at all and 4g only 2 bars and its switch between 5G and 4G and internet is 1 mbps to 6 mbps and upload 0.12kb to 0.350kbps i told them to cancel this service (Edited per community guidelines) i am not even able t

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49

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ATT Fiber

When will i get att fiber in my area, my neighbors down right by us have it but it says its still not available at my location online which is odd to me because if my neighbor has it, it should extend to my area as well.

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94

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Playstation Portal and PS5 Remote Play Unstable Connection / Cannot Reliably Pair with AT&T Humax BGW320-500 Fiber Gateway

Hi All, Wondering if anyone in the community has picked up the new PS5 remote play Portal device and if they are experiencing the same issues I am = Unable to reliably pair the Portal device with PS5 over AT&T fiber internet wifi. Some details about my set up: AT&T Humax BGW320-500 Fiber G

Questions

4.6K

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When will DSL customers get faster internet, if ever from AT&T?

For 3 years now I have been a customer of AT&T due to lack of providers in my area. I live about 1 mile outside of town and the fastest I get is 10mbps. Which translates to download speeds of 1.3 mb/s. I am also running t-mobile's home internet and it gets the same speed due to the poor signal.

Questions

114

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

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1.1K

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Asus rt-ax82u router with AT&T BGW320-500

When I connect my router to the AT&T Gateway, my speeds are cut in half compared to when I just use the gateway by itself. I’ve already set up the pass through mode to DHCPS-fixed. I made sure that the pass through fixed MAC address is the same as my ASUS router. I also Set 2.4 GHz and 5 GHz Wi-

Questions

279

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Speed tests are normal but my actual download speed is significantly slower

I just switched to ATT Internet 75 and my speed tests show normal, but when i try downloading a file or game it is way slower. I tried using a different computer and Ethernet cable but I got the same results every time. I restarted both computers and the ATT modem, yet nothing changed. Then I tried

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268

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Mobile Download speed slow in area

This issues had be going on for the better part of 3 months. As the title suggests, I have had VERY slow download speeds on my iPhone once I’m out of WiFi range. No it is not my phone, yes I have switched out the SIM card. I drive for Uber, and had a passenger on the phone and when we passed by area

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71

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Extremely low upload speed on 100 Fiber Plan

Hi AT&T etc., I've had an issue since I had AT&T installed in mid-February that has yet to be resolved, where the service I am currently paying for (AT&T Fiber 100) is not delivering on what was promised. While the download speed is fine, the upload speed has always been an abysmal ~1.5 mbps when it

Questions

193

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Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

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30

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HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

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43

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Excellent article on Wi-FI Interference from the Guardian

Are Christmas fairy lights really ruining your Wi-Fi?   Internet in the home lives and dies by the strength of your Wi-Fi, but lots of things cause interference. Here’s why, and what to do about it   http://www.theguardian.com/technology/2015/dec/01/christmas-fairy-lights-ruining-wi-fi

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