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My phone number is being used by another person

I have been getting text messages on my phone that are not targeted for me.I searched the internet for my phone number and found that another person has the same phone number as me.The search said that New Cingular Wireless Pcs LLC was the carrier.How do I stop this?

Questions

5K

4

0

Active Armor VPN and home wireless network

How can I get Active Armor to recognize my home network and stop trying to route it through their VPN? The information in the app says that the VPN should only be activating for public hotspots, and not for private networks, but I can't get it to shut off for my home network.

Questions

7K

31

Active Armor Warning Update iOS

Just got this warning 1hr ago and the iOS is currently 16.6.1. Also, I had a support case and call over 30 days ago r/t the App being deleted and then still blocking calls. I was supposed to get a call back. No calls or emails as of 9/18/23 1735. I have video of app reinstalled showing blocked numb

Questions

582

11

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Pixel 7 pro will not update

My pixel 7 pro hasn't updated in 5 months as of posting this. I got the may update and then haven't gotten an update since (it's November as of posting). I saw on the website it says the latest release is may 2023 but there are plenty of others with newer updates. Any fix other than side loading?

Questions

543

6

0

S21 Ultra Not Getting Updates

I was recently notified by my IT department my phone was not in compliance for Android updates. It had been on a February 2021 security patch and Android 11.  I checked on the AT&T web site and they list Android 12 as having been released for the S21 Ultra earlier this year, along with sev

Questions

366

3

0

Unexplained Phone malfunctions/interference

Hello att support/public defenders, I am currently experiencing internet redirects, graphics lags, large data usage spikes, and phone static during calls. Also, my phone apps have not been functioning correctly. Sometimes I dont get notifications for things that are important even though I have upd

Questions

72

5

0

Active Armor Reports Malicious Traffic While Using The Active Armor App

When I use the Active Armor app and return to the first page, a popup alerts me that "Malicious Traffic was blocked" from within the app. This message appears every time I go back to the first page. What does this mean?

Questions

38

3

0

ATT REWARDS CARD FRAUD

We recently setup ATT internet services at our new APT here in Central Texas. After about a month my wife was receiving calls from an ATT Rewards member agent asking if she received her card. This person was very persistent and the same agent every other day to the point where my wife was like omg,

Questions

287

4

0

Locked out of email / no way to reset

My SBC email says I am locked out of my account.  But I didnt even try to log in or type a password wrong, I just opended the email page and got that message before even typing anything.    When I click reset password the only option to reset passwrod is to send an email to the email address that i

Questions

48

0

0

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Someone Accessed my Email from a Foreign Country?!? Please help!

The Recent Activity page (accessible via the Account Info link in our email accounts) shows that two "email application(s)" have accessed my email account from foreign countries I have never been to.   How can I get more details or information, such as the exact date of access, the IP Address, or th

Questions

91

1

0

0

Bellsouth email locked out?

So I have been trying to log into my Bellsouth email, which I have had for almost 20+ years and use on the daily. All the sudden it no longer works. I use this email for everything, because it was the one I carried for the longest time. I remember one of my first emails was to my sister, because we

Questions

25

0

0

Manage secure mail key - not by me!

Hello My account has been compromised, and I need to reset my password and lock the account or whatever else I can do. I received an email that someone requested a secure mail key. That person was not me. please help  m

Questions

35

1

0

Trouble signing in to my sbcglobal.net email account

Good morning, I already posted a question for getting help to access my email account, but after speaking to a friend of mine she asked if maybe I was hacked? Will I still be able to regain access to my email account? I hope so. 🙏🏼

Questions

19

0

0

TRACE VOIP PROBLEM

Voice switchboard hacked? Bell South tagged the number as (Edited as per community guidelines). This medical clinic has been down for days. Have Theodore Pounds contact the office manager at (Edited as per community guidelines). Urgent. Call her after 8:00am CST.

Questions

41

0

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gateway main login page bgw210

when viewing my gateway login page i see it connecting to a ip address live-meeting which i was asking about earlier and didn't get any response why would this be happening

Questions

59

1

0

Hacker IP that block my security camera

I have a friend that computer savvy. Every time he come and visit my place, during the duration of his stay somehow my camera is being disconnected from my home router wifi. How can I access and find out a certain date of my wifi or router connection is being disabled or hacked?

Questions

108

1

0

Prepaid

my service was shut off and I’m trying to long into my prepaid account and I can’t remember my password. And I don’t have service on my number anymore how can I reset my password if I can’t get texts or emails.

Questions

41

3

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Can't get U-Verse internet where everyone around us has U-Verse

We have a community park where security systems all meet and it's updated via the internet using DSL we had it for years. Everyone in the community has access to U-Verse but because the building at the park does not have an address, they won't install U-Verse.I don't understand, either it works or i

Questions

367

2

0

0

Security issue with Arris NVG589 modem

Wanted to check if anyone is aware of the security bulletin released about the hard coded back door accounts discovered on the NVG589 modems?  These back doors can be used to access and compromise your modem/gateway.  Are AT&T and Arris planning to release a fix or update to correct this issue?

Questions

402

0

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Can I block non-account owners from modifying the Advanced Wireless Settings?

On the wireless network that I completely pay for but share with my roommates, they've been logging into the Management Console (Advanced Settings) to lower our network from 5G to 2.4G and block my smart devices from connecting (unknowingly and without my permission). I've mostly secured the account

Questions

38

1

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