All of a sudden one of our lines has been suspended without our request or permission. Anyone know why??

Hi I'm using 12 months prepaid service (physical sim card) and now I need esim cause I'm gonna change my phone which only accept esim. How can I use this prepaid plan in my new phone?

Trying to buy an at&t gift card for our mom to use toward a new phone. I see that they are available at stores, but with Covid, can I buy one online?

iPhone 12 Pro Max and Apple Watch 7 cellular won’t complete activation step. In the Watch app under Cellular, it says AT&T Activating but the progress icon just spins and hasn’t stopped for days. I unpaired and retried but got the same issue again.

I can't unlock my iPhone 6 (which is out of contract) because AT&T claim the IMEI number dosn't match a compatible device. This is the error message that I have been getting 3 times in a row:   "Your unlock request was denied because the IMEI number doesn’t match a device that’s compatible with the

I am currently in China. I will come back to the United States in the Next August, 2022. I want to freeze my AT&T account. Do I need to pay for the monthly fees still? If I need to pay for it, how much do I need to pay for it? Does anyone can help me freeze my account? I do not know how to freez

We have an unlimited data plan including the international day pass. If we use my husband's phone as a hotspot, will we still only be charged $10 per day if my daughter and I connect to his hotspot wifi?

How do I turn off the email-to-text feature on my wireless account? I'm getting 1410-10 texts (from 9-digit phone numbers) constantly.

​My iPhone 14 Pro Max got damaged beyond repair and I fortunately had the option of getting a replacement device sent to me. Well I don’t have phone insurance through AT&T and I don’t plan on ever getting it. I have AppleCare and that’s what I used to purchase a new device. My question is once m

What do I need to do to add an international fee…if I need an international fee, with a yearly prepaid account.? which one will help me with Google, phone etc?

I went in to switch from cricket and was trying to get the iPhone 14 plus and was told I needed a 720$ down payment!! My credit is amazing and the worker could/would not tell me why they needed 720$ of a down payment on an 800$ phone!!

Hello,      I will be going overseas for a few weeks and got the basics on what is charged for usage, but I have two questions that just want to know the setting my iPhone needs to be in.  If I’m using my phone on Air plane mode with Wi-Fi, will that trigger the $10 day pass?&

I was wondering if my phone is locked by att and is paid off can I use att prepaid with a esim

Hi, I have a green box that has ATT on there, it also mentions underground cables of some sort, but I would like to know if I can remove that or at least relocate that? I'm planning on doing some work in my back yard and that is in the way.

Why is this so complicated?

Question from an AT&T corporate store employee: Can you activate an E-sim with your American number when you are outside of the USA? My sister is in Turkey and currently has her American number on a physical sim card inside of an iPhone 11, but she just got an unlocked iphone 14 and wants to act

Login and Email Solutions Resolve issues like: Password Issues Login/ Sign-in Issues Webmail solutions Compatible Browsers Email going to trash Client setup help POP Settings Spellcheck Mail Delivery Error Announcement: If you received an email to set up password recovery options

Want to buy an iPhone 13 from Apple, then move everything over from the 6S. (And rejoin the 21st century.) How do I proceed? TIA!!

Heard news about AT&T starting to offer a $25 a month prepaid plan that allows for unlimited messaging and 250 minutes starting on the 18th. Figured this would be a great idea for me, but does anyone know, would I be able to transfer my number from my current AT&T iPhone to this GoPhone service?  On

Hi.  I am interested in AT&T Prepaid but I have two questions I couldn't find the answers to on AT&T's site. (1) my partner and I both currently have T-Mobile GSM iPhones.  (Mine is an iPhone SE, I forget exactly which model hers is but it's a few years old.)  If we get them unlocked, can we switch