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Unable to unlock iPhone X after multiple attempts

Hi,  I bought a new iPhone X from a friend of a friend and I was informed that the device is unlocked. When I tried to set it up, I got a message showing an AT&T phone number and asked me to confirm if the number was the same as used while the device was purchased. When I called the customer service

Questions

944

12

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0

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Can’t be logged into email on both computer and phone

Whenever I try to log into my email on a computer it tells me my password is wrong. So then I change it on the computer. Then I’m able to login. However then I am logged out of my email on my phone. So I put in the new password that I just made on the computer and it tells me that the password is in

Questions

84

3

0

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Internet calling using ethernet cable.

I bought an ethernet cable connector to use the internet without radiation. I want to use internet phone calls, but it asked me to contact AT&T, and so far no one is answering on the chat or the phone 2 hours later I don't know what to do

Questions

76

1

0

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Activate Apple Watch cellular plan.

I don’t know why i keep running into issues about activating my cellular plan on my Apple Watch device. I had to switch to a new Apple Watch after my other one stopped working. I get to the number sync feature and the cellular plan won’t activate.

Questions

1.5K

5

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Secure family screen time ignore

Anyone know a way around their child being able to press the "ignore for the day" button on their iphones when it comes up that their screen time for the day is over?

Questions

119

2

0

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How do I send my social security number and ID to get a phone?

How do I sent you guys my social security number and Id

Questions

91

1

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How do I complete an iPhone 6 iCloud unlock?

Hi sir IPhone 6 icloud lock please unlock sir remove icloud lock imei number : [EDITED per Community Guidelines) this imei number please remove me icloud sir

Questions

167

3

0

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Want to move from 6S to 13 on prepaid acct

Want to buy an iPhone 13 from Apple, then move everything over from the 6S. (And rejoin the 21st century.) How do I proceed? TIA!!

Questions

36

1

0

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sim stopped working.

my sim card i got from at&t on 3/9/15, for my IPhone, stopped working since yesterday .I have removed, cleaned and inserted it more than three times, the message still reads : sim is not install.  can someone help me? Thanks!

Questions

2K

2

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International Usage

Our son is travelling to Denmark for 6 months. We know about the $10/day plan and plan to utilize it.  Our question is: is Data Roaming to be on or off on the days he uses it?  

Questions

38

1

0

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Switching my phone to a new account

Trying to set up a new account and plan for my phone that is on a different account. Don’t know how to do it.

Questions

176

3

0

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Unlock request issue

I requested an unlocking of an imei, but I did not confirm the email, now I am trying to do it again but the system says that there is already an order. when i check the order status with the order number and imei, the system says that doesn’t match

Questions

69

4

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Cell phone activation help

I just bought a new iPhone. The apple store deactivated my old phone and started the activation process on my new phone. The phone will not associate to att. I need help and can't call because both phones are inactive.  I tried to use my number and zip code to activate the phone, but att

Questions

407

1

0

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Old att # forwarded to new att #?

I just created a new cell # with my current att account but my messages (just sms, it seems), aren’t going through now. iMessages are working fine.   Also, how can I have my old # to forward to my new #?  I tried to do it in settings after the fact but it’s not working.  I am assu

Questions

50

2

0

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New phone says no service

Got a new phone and on the top left it says “no service”. My old phone that I switching from still shows it is connected to AT&T network. I can’t make any calls like this. Help. :/

Questions

611

2

0

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Will the "Free" iPhone 12 offer be offered to FirstNet customers?

Will new customers eligible to switch over to ATT FirstNET be eligible for the free iPhone 12 offer?

Questions

184

3

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Why doesn’t any calls I’ve made out of state appear on my talk logs?

I’m a new user to AT&T services and products, and I was excited to see the various features and applications accessible to me. However, I was disappointed with the lack of accurate logs. None of the calls made out of state have appeared on the log, and text logs only reflect an entry if sent sm

Questions

110

1

0

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Where can I fins a credit application for an iPhone?

I want to apply for a iPhone with my credit. ,please help me apply.

Questions

52

1

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Switching to Next from 2 Year

Hi, I am thinking of switching to Next in order to get an iPhone 6+.  I have an iPhone 5s I got through AT&T one year ago on a 24 month contract (non Next).   Will I have to surrender my old phone to AT&T when I get the new phone?  I was thinking the early trade-in would be part of my Next monthly a

Questions

4.5K

13

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iPhone 12 Pro Max with 4G

My iPhone 11 Pro Max had a way to force 4G in the Cellular setting and 4G signal was always strong and stable than LTE in my neighborhood. However, my new iPhone 12 Pro Max doesn't even have 4G in the setting. I can force LTE but 4G. Both LTE and 5G signals are spotty and weak and they are not usabl

Questions

863

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