I upgraded to Fiber on Monday.  Technician came out and everything was going fine.  When he was about finished, he discovered that there was an "outage that wasn't letting new fiber customers connect."  He said it would probably last 1-2 hours, and that I'd be able to restart the box, plug in the et

For some reason my att.net email account password got changed. I use this account for important emails. Security questions are not working and there is no other way around them without human help. AT&T automated chat is not helpful at all. Please help.

My Epson ET-2803 printer has started having problems connecting to my ATT Fiber wireless network..it now fails on the "MAC Address Filtering Check" step every time. I have checked the modem and have MAC filtering OFF, though I have entered the printer's MAC address in the MAC control panel.

I brought an iPhone intact box which is still inactive but it’s blacklisted by AT&T, What is the solution? Anyone help me please. US Block Status: Reported stolen by AT&T MOBILITYUS Block Date: 16 Nov 2022Blacklist Status: BlacklistedBlacklist Records: 1Blacklisted by:

Every time I try to take advantage of AT&T's current benefits and contests, I get the authentication error, "Uh oh. An error has occurred. Please check back later. Authentication error. CustomerProfile-1000 - No accounts found." I have current services, my login information is correct, I have tr

I ordered a phone trying to open an account & it says "sign in to cancel the order". I've been selecting that, but my email that I made the order with can't be used and the number I'm requesting hasn't been transferred yet, so, all I can do is "check order status". I don't want the order anymore

I'm posting this here as documentation for others who have the same problem. I've nearly accepted there is no fix. TL;DR: When I am near my home location, my phone shows "Cannot connect" when trying to make outbound phone calls, and incoming calls just send straight to voicemail. I've had this is

I have tried several thousand times and still get the Sorry something went wrong try again error message when submitting. All my information is correct and I NEVER GAVE permission for the acp benefit to be removed from my account to begin with. Everytime I call the acp phone number I’m placed on lon

Dear Wendy Swan,Congratulations! Your recent purchase of AT&T servicequalifies you for a AT&T Visa® Reward Card*.It’s easy and quick to claim your reward online.Just follow these steps: I did so, and the reward has been "disqualified" FOR NO REASON. I will PROMPTLY disconnect service as

When I first got my phone my voicemail worked fine, however I do not receive voicemails anymore and I can’t edit my voicemail greeting as it gives an error message “The operation couldn’t be completed. (com.apple.mobilephone error1035.) Trying to resolve this issue, and I’ve attempted restart

I am trying to send an email to my phone via text gateway. It is failing with the message: ): host     att-e2xms-east.mx.a.cloudfilter.net[35.172.238.88] said: 552 5.2.0     [my ip address] blocked AUP#BL (in reply to end of DATA command)Are you blocking my address? 

Apparently my sim card is active (paid fee on phone on and they said it was active), but when I open the phone up I get a 'Connection Problem or Invalid MMI Code', prompted to 'Sign in to network: AT&T' but when I try to sign in I then get invalid web page, and can't make or receive phone calls

For some reason, Outlook (Outlook 365) has stopped getting email from whatever server AT&T uses. I had it set up as an IMAP account. My spouse's Outlook stopped working on or about the same time (8/22/2022).  Neither of us changed the setup (spouse doesn't know how, I know I haven't mess

I have been through the ringer. About 3 months ago now I started experiencing occasional lag spikes, occurring about once every 15 minutes. My PC is hardwired through an ethernet cable. The cable is 75 ft, though the PC is only about 35 ft from the router. I have never had this sort of issue before,

My phone is put on hold because I can not accept the terms and conditions. The website is unable to recognize the information I type in.  I have tripled check the information.  Turned off my ad blocker, cleared the cache and history per recommendation and I am still unable to accept the t

I have three phones on my account, one has been shut off due to suspected fraud, the number they had me call 800-439-0425 said leave a message, someone will call you back within 48 hour! how do you call me back with my phone shut off???? 48 hours? how is this acceptable customer service?

This has been reported previously here in the forum, with no resolution. It's a genuine bug in the software and should be easy to replicate on your end. This happened on an iPhone 11, fully updated. (My iPhone 8+ did not have the same problem, nor did my PC.) Download and log into the Smart H

Some people's calls (and voicemails) will not come through. Others are fine. I am missing a LOT of job opportunities (and other things) because of it. One would-be-employer, bless their heart, emailed me to tell me they went with a different candidate because I wasn't answering the phone or calling

My 88 year old mother has had this landline since 1981… same number, never disconnected until today… over 1.11. No lie… my mom is in her right mind mostly and pretty much pays her bills herself. We help when she asks but don’t push it on her. Evidently, she misread the bill because they cashed the 9

1 week after warranty expired, Phone stuck in SOS since July 10th. Numerous chats, store visits and upcharges later still doesn’t work. I was told to buy the insurance and then they could get it fixed for me because I have to play with the Sim card and totally resetting my phone. They said it was a