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Issues with Group Texts not going through and coming in as Unknown or out of order and late

I have been dealin with major issues with group texts for several weeks now. I never had an issue until recently. I have reset my phone multiple times. and every time I do, text messages come flooding in, either super late or very out of order! Or they are flooding in as Unkown messages so I have no

Questions

1.5K

5

Multi line discount setup scam

Day of transaction is October 28. My prepaid account 1 was on $45 plan and was paid till 10th Nov. My prepaid account 2 was on $50 plan and was paid till 25th Nov. Upgraded to multi line discount. Was forced to switch plan 1 to $ 50 plan. Screen said monthly billing will be $70 for 2 lines. A

Questions

124

5

Erroneous Charges on Wireless Bill

I've been a loyal customer for somewhere in the neighborhood of 20 years. (AT&T labeled me a "gold" member...whatever that means) Today I discovered that the iWatch I ordered in April of 2019 somehow has two lines associated with it on my account. AT&T acknowledged the issue, agreed that the addi

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220

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Trying to unlock my iphone

I am trying to unlock my iphone 11 pro from att, all the process goes smooth but in the end when i enter my email address if always says that this is an Invalid Email Address. Kindly guide what to do thanks.

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19

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I was promised a $200 reward card for starting service. I then entered the code on the reward site, and it states "reward disqualified".

Dear Wendy Swan,Congratulations! Your recent purchase of AT&T servicequalifies you for a AT&T Visa® Reward Card*.It’s easy and quick to claim your reward online.Just follow these steps: I did so, and the reward has been "disqualified" FOR NO REASON. I will PROMPTLY disconnect service as

Questions

306

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Contact Info for Webmaster

I need to report an error when trying to sign up for wireless service. Where do I email it to?   https://clcontent.att.com/dynamic/iamLRR/LrrControllerhttps%3A%2F%2Fwww.att.com%2Fbuy%2Fphones%2Fapple-iphone-xr-128gb-white.html%3Fintent%3DNEW

Questions

114

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Closed

ERROR CODE SSACT-501

Have a used prepaid iPhone, bought a new prepaid sim through AT&T and now it’s saying it cannot activate my sim because my IMEI is still in contract when I know it was bought through prepaid service by my friend who was also using it as AT&T prepaid!? I just want it to activate! What do I do

Questions

24

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BWG210-700 Gateway has steady red Broadband light

My BWG210-700 Gateway has steady red Broadband light. My internet connection seems to be workin normally including DirecTv even with the red light on. Things I've tried that haven't fixed the problem: Restarted Gateway by disconnecting power for 1 min and then reconnecting power - still have steady

Questions

27

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Migrate From Wireless to Digital and more…

So I have been getting an insane amount of flash sms messages on one of my wireless numbers. I’ve called and been told to work with the cell phone manufacturer to fix the issue, to no avail. The manufacturer referred back to AT&T in fact. I know I’m not the only one with the issue, there’s an ac

Questions

39

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Closed

Instagram Video posting

Neither of the two new android phones I recently bought do not allow me to post ANY videos on my ig story for some reason BRAND NEW phones both bit the only feature not working is posting videos to story & I've now wasted 1p00s of dollars on to phones useless to me without this & I don't lik

Questions

52

2

Outlook 2007 Error Message

I get the following message in Test Account Settings and can't send email:Send test e-mail message: Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additi

Questions

339

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Received a bill today due in 3 days when I paid it 2 weeks ago

New to Fixed-Wireless and nothing but a hassle trying to get customer support for it - no direct number to dial and once I stated "fixed-wireless" the support individual seems clueless as to what that is and where to transfer my call. So far it takes three transfers. Curious what AT&T is doing about

Questions

88

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So Many Issues Lately, and then AT&T downgraded my Internet 100 Plan to Internet 50 during a technician visit last week?!

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

Questions

174

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Reboot Loop

Hi everyone! I have a Kyocera DuraForce with Android. When I turn the phone on it takes me to the passcode screen and boots up normally, except that the signal bar indicator in the top left corner will appear and disappear intermittently. This happens for about a minute or so, and then the phone reb

Questions

156

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Can't Access my Email

I know my email and password, however it gives me an error message, "We’ve noticed activity that suggests your password may be compromised. To keep your info safe, select Forgot password to set a strong, new password." I have had this email since I was in elementary school (my mom made it so I could

Questions

41

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"Cannot connect" calls on Samsung S20+

I'm posting this here as documentation for others who have the same problem. I've nearly accepted there is no fix. TL;DR: When I am near my home location, my phone shows "Cannot connect" when trying to make outbound phone calls, and incoming calls just send straight to voicemail. I've had this is

Questions

183

5

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Unannounced charges

I have been a at&t customer about 2 years I've had numerous issues and disruptions to my service. I am also a small business owner and depend on my phone to continue to have business progress long story boring. On feb21st I went into a At&t store and made a $140 payment the amount requested

Questions

29

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"Not Found on Accelerator" trying to log in to email

When trying to log in to check my email, I get the message "Not Found on Accelerator" and "Description: Your request on the specified host was not found. Check the location and try again." I have tried 6 different browsers, 2 different devices, clearing browser data in every browser, and resetting

Questions

92

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Cannot setup HBO Max

I have tried everything possible to login to HBO Max, but it simply doesn't work; just like most of AT&T's sites and subsidiaries. I've made several calls to AT&T and HBO tech support and get no help. Eventually, they agree to send an email to help me out, but the email never shows up. This has happ

Questions

228

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Lost Payment in someone else's account

I paid my direct tv payment via my bank's pay bills feature on 12/09/21. It was taken out of my bank account - but says Bill Pay AT & T U-verse Mobile xxxx57553 - I don't have a U-verse account.  I was on the phone with AT & T for 1.5 hours on 12/23 - finally I just paid the bill again

Questions

89

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