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Asurion warranty

I bought iPhone from A. T & T in March 2020. On sales representative recommendation I also bought phone warranty from Asurion. Today I have been trying to file a claim for over an hour, the claim site is not working. I called th customer service number they are very buy nd cannot help. What are

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2.6K

14

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3 g shutdown and my phone

I really hope this gets through to somebody in the information technology department to look into this. I have a v o l t e compatible 4G phone that was purchased last year. When I bought the phone I asked to make sure that it would be compatible after the 3G sunset and I was told as long as it

Questions

406

6

0

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PURCHASED BRAND NEW AT FULL PRICE

I just dropped mobile insurance on 2 phones and removed Apple Watch. Now,  all of a sudden one of my phones shows certified pre-owned. I didn't buy pre-owned I bought BRAND NEW and paid BRAND NEW price. What up with that? First I was thinking maybe it shows like because that’s what it would be

Questions

889

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ATT iPad Landing

This morning I got a notice from AT&T that my auto renew on my Unlimited MB plan didn’t work (“we attempted to initiate auto renew”), and suggested I go to settings on my iPad to update the account information (which I did) and select a plan to continue service. To do these things, I am taken to

Questions

100

2

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Emergency Call Only and No service

Hi, I came from Pakistan 3 days ago. I activated International Roaming on my zong number. But it is not working. Sometime it shows Emergency Calls Only and sometime it turns into No Service. I activated International roaming just to receive text and OTPs. I contact zong and they said everything i

Questions

420

23

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Email used for hacking

Who can I contact about an @sbcglobal.net email that is hacking into my business?

Questions

203

5

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My phone has 4G but at&t claims it is only a 3G phone

Hi i received a txt that my Oneplus 7t phone will no longer work after February 2022, but it is on the "list of phones that will still work on your network". And I had and still can use 4G LTE on the 7t phone. I bought the phone back around November and never had a problem with it, until I had broke

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3.8K

56

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Call Blocking

Hi!My wifi home phone,(digital phone?) gets about 30 "unavailable", "suspected spam", "telemarketer" and calls from hijacked numbers. I am on the state and federal do not call lists. I have the call screening service thru ATT. And I have blocked a lot of numbers manually. Still, I get about 30 calls

Questions

287

3

0

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Prepaid sim used for hotspot

I recently setup a prepaid pin with a $55/50gb plan to use with my hotspot but when I try to connect to my hotspot an internet browser pops up saying I do not have any data on the sim card. When I try to log in to my account it says it sent a temporary pin in a text message but my hotspot obviously

Questions

82

3

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WiFi goes out every night

I have EarthLink but they use all things AT&T. I’m not a technical person so I’m not really going to understand most of the technical terms but I’m hoping for information in layman terms on how to fix this issue. Ive had this modem for three nights and it has went out every night as far as I can

Questions

85

2

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Are you selling MacBook or other things with a big offer?

I'm from sri lanka. There is a website called ikman.lk which we can create adds to sell something on sri lanka. Yesterday I saw a add which is selling a MacBook with an unbelievable offer. I messaged with that seller. He said he is at&t seller man and sent some photos of your company too. Is the

Questions

102

2

0

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Unlock devices

I have two devices I paid for through AT&T I ww told that I could cancel the service and pay for the phone which I did. Now they will not give me codes to unlock my phones

Questions

250

15

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DIRECTV

I AM MAXED OUT REGARDING AT&T HOLDING ON AND NOT GIVING UP DIRECTV. WHEN WILL AT&T GO AWAY?? WHY IS TAKING SO LONG FOR BILLING AND CUSTOMER HELP GO BACK AND STAY WITH DIRECTV? I REALLY DO NOT LIKE AT&T, GAVE THEM UP MANY YEARS AGO AND WILL NEVER GO BACK. I'M TIRED OF GETTING EMAIL

Questions

30

1

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Unable to login due to 'security issues' on ATT end

I have been on the phone for the last month trying to sort email issues for my old primary email [email scrubbed]. I have had my email reset a few times as I always get an error that the number of login attempts blocks me from future logins although it is the right email. I was reached out by a m

Questions

105

1

0

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Phone still locked after trade in and 2 years of payments.

Getting ripped off by AT&T. The iPhone 12 pro max was $1099, I traded in my phone for $800 credit, paid $37 a month for 27 months AND they think I'm going to pay another $600! The phone has been paid off! They will not unlock my phone. 

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57

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Closed

AT&T BUSINESS ACOUNT

I have canceled my AT&T business land lines several times with a zero balance and I am supposed to even get a refund. AT&T IS FRAUDULENTLY drafting funds from my business bank account still. I have canceled this account with a zero balance and have contested the charges, as told to do from a

Questions

222

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It's ben 30 days and I have no Gift Card. Where is it?

I was supposed to get a giftcard when upgrading my internet to 1000g. It has almost been 30 days and I haven't heard or received anything about it.  Where is it?

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373

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I pay my phone bill but the account is not in my name so when we fight he shuts my phone off. How can I stop this

My AT&T account is in my husband's name but as soon I I do something he doesn't like or I don't follow his rules, he shuts off my service. I pay my bill and don't want him to have the ability to do this. Please help

Questions

211

3

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Can’t get into email getting code 205.2

Since yesterday morning I have not been able to get into my email. I have tried logging in and I get error code 205.2. I have not changed my password for it to tell me I’ve made too many attempts. When I go to reset my password after it matches my email address and name it won’t accept any of my ans

Questions

61

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Need Network Unlock Code New SiM Card

My original SiM card went bad so I got a replacement SiM card from the ATT store. The rep said I need to contact ATT support but they have not been able to help. I spoke with Samsung too, who confirmed my provider needed to provide assistance. Does anyone know where I can get a network unlock code f

Questions

366

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