For 3 years now I have been a customer of AT&T due to lack of providers in my area. I live about 1 mile outside of town and the fastest I get is 10mbps. Which translates to download speeds of 1.3 mb/s. I am also running t-mobile's home internet and it gets the same speed due to the poor signal.

When i got the internet installed before i left Comcast, att sales promised a dedicated guaranteed speeds of 100mb with the promise of installing fiber 1gig speeds at my house in 3 weeks. they even created a ticket to inquire about when the 1 gig will be installed and then the sale person told me th

I have an ARRIS BGW210-700 at home and setup Port Forwarding for my home web server. The port forwarding works normally for external requests, but not for internal requests.   Use case 1: I want to visit the home web server (192.158.2.197) from internal IP (192.168.2.150). I confir

up'd my current plan one tier to the Max plan.  upload speeds are consistently 0.42-0.5 mbpsdownload speed ok and consistently 12 - 13 mpbs.what's up with the low upload speed?

Why is my speed so slow when it comes to installing video games? The max rate is 1.7 MB/s. The plan we pay for should be providing more than that by a huge amount. No devices are using the WiFi, and nothing else is running on the computer.

Is there ANY way to report cellular service degradation to ATT? I am so confused on why they wouldn't want to know they had perfectly good service in a neighborhood for years. And then they altered something like a tower on the network (thinking all good here, button it up boys). But it makes some

I have significant packet loss at 137.221.68.33 which is inside the ATT network, but not near my location. How do we go about getting this fixed? See text WINMTR Test Below. |------------------------------------------------------------------------------------------||        

Was trying to find out Why have I been being charged what looks to be two different bills all this time. Why do I have group 1 charges? I have absolutely no group. It’s just me & always been just me since AT&T was Cingular. I feel like I’ve been scammed this whole time paying 45 a month extr

My console is telling me that my service provider may be preventing my console from connecting to the internet. Even after factory resetting my router and my console. The router is only a couple months old. My LAN cable isn’t working either. 

I have 45MBits down which is enough most the time. Today on Google Meet, people complain my audio is breaking up, do a test, up is < 3MBits. People with lousy cable connections get 10-15. What am I suffering for??

I just had AT&T installed. The WI-FI is great; it is the wired connections directly to the hub that are awful.  The hub is a BGW320-500. AT&T Internet 1000.  Netflix is slow and pixelated; Amazon Prime takes forever to load; my external hard drive now has error messages arising in

I have the AT&T Carrier version of the Pixel 6 Pro (Model G8VOU) running the latest version of Android 12 that should support sub 6 and mm-wave 5g, LTE, and 3G. The coverage maps show 5G coverage. However, my signal strength remains at -100 to -110dB on both 5G or 5Ge (LTE) and my download speed

Troubleshoot Your Slow Mobile Device   Oh man, if you found this article we know it is not good! This means your device is not running like it should! There are a few reasons why your device is running slower than normal, freezing, restarting, or unable to download files & apps. I cannot pr

This is beyond ridiculous to have a major outage on during the holidays.. My area has experienced an AT&T Fiber Internet outage since yesterday with no estimated time of restoration. AT&T Fiber can not handle peak seasons such as major holidays with a large number of people on the network. W

I am experiencing issues connecting to Google hosted websites primarily, with other platforms such as Snapchat and a handful of others having issues as well while some sites have no issues. When trying to load a YouTube video on my network, it will either take noticeably long time to load or wont lo

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

I just switched to ATT Internet 75 and my speed tests show normal, but when i try downloading a file or game it is way slower. I tried using a different computer and Ethernet cable but I got the same results every time. I restarted both computers and the ATT modem, yet nothing changed. Then I tried

I received and activated my new iPhone on November 17. It is now November 30 and when I check the status of the trade-in kit that was supposed to be delivered within 10 days, it is still yet to ship. I attached a picture of the portal when I just checked below. It's already been 2.5 weeks and I'm wo

Good morning, Had fiber 1000 service installed yesterday. Seeing speeds of 400-500mbps when wired directly to the gateway. Gateway itself reports a full gigabit signal to network. It's been power cycled numerous times and these speeds occur regardless of the number of devices (that question comes up

Hello. I have a BGW320-500 with ATT Fiber that consistently have wired and wireless speeds of 400 Mbps up and down. This is great as it is the max speed that I am paying for. In a room not 20 feet away I have less than 10% of that speed, 25 Mbps up and 7 Mbps down. This poor signal strength is why I