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New iPhone 7 Activation error

I bought my new iPhone 7 yesterday and i can't activate it.   This is the error message that comes up whether I use my old SIM card, the new SIM card, wifi, cellular connection,  or hard restart.  Nothing works.   Could Not Activate iPhone we could not complete the activation your iPhone.  The SIM c

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301

2

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STATUS unlock Sim Still pending

After more than 10 days the Status for this request still in pending, at least decline it to request a new one. Request #: NUL392463535025

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22

1

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Locked phone

Hi there, I've bought a locked Iphone, carrier is ATT. I would like to know is there a way to open it?

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41

2

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Lock sim

Hi good evening i have some request🙏 can i request for device unlock my device is lock and i tried to unlock it but it’s not working it says have payment balance issue but i buy my phone second hand and i don’t know what im gonna do to this iphone i have to use this for my class please help😩

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38

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Can't activate prepaid sim

Hi, I have a store-bought prepaid sim that I want to activate, but I am unable to do so even after following instructions and typing in the plan code. I cannot call for help as my phone is yet to be activated. I reached out to AT&T through live chat but they weren't able to provide assistance. T

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77

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SIM LOCKED

I bought this fon recently it was working perfect, but now it shows that the SIM CARD is not compatible I got in touch with apple but they mention this device is locked by your carrier

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21

3

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Activate new sim with old # (forgot my 4 digit prepaid PIN)

I am currently in Canada and lost my prepaid sim card during my vacation. Luckily, my brother was on a trip in the US and brought back me a new sim card. However, I need to activate my new sim to my old number but I can't access my account since I forgot my 4 digit prepaid pin. I was told on the pho

Questions

65

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Order 23-xxxxx

I ordered a sim card so I could switch to AT&T last Wednesday but my order has been showing "in progress" status for the last week. It shows that it was supposed to be delivered today. When I check over the phone, it states that the order has been shipped. I haven't received any emails pertaining

Questions

60

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Upgrade Prepaid Phone and Keep Current Phone Number

I have an old AT & T prepaid phone and account (up to date and paid).  I want to upgrade to a newer AT & T prepaid phone and keep the same phone number.  I don't think I can just put my current SIM card in the newer phone because it requires Nano and my current phone is Micro.&nbs

Questions

120

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Cell phone Bills payment

Additional Une, 850 Shared Anytime Minutes with Rollover,Nationwide Long Distance & Roaming, Unlimited Mobile to Mobilecalling to/from other AT&T Mobiles, Unlimited Night (9pm-5am) &Weekend Calling Call Forward Feature, Caller ID, Call Wait ConferenceCall Feature, Mobilé Purchases &

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13

2

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How fraudsters get upgrades when att sends codes??

How is it possible that someone can walk into at&t with a fake id & get an upgrade , if at&t is saying they require a code too be sent to email & phone that the person has too read back??

Questions

49

6

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I need help

Hi! I bought two Prepaid Sim Cards in USA two months ago. In this momment, I'm in Argentina and have these two Sims. I need help to activate these Sims in Argentina because I wanna send SMS to my family in California.Thanks!

Questions

144

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Do prepaid plans offer DualSim Card needed for Iphone 11?

I have purchased an iphone 11 outright. I would like to purchase the AT&T prepaid 12 month plan. Does At&T offer that plan with a dual sim card?

Questions

52

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Closed

AT&T Terrible Customer Service Policy- No Service Is Better Than Service

My service plan expired and I couldn't use my debit card. I was offered Bridge Pay, and my service was connected. I went into the 611 customer line to pay my bill. My mobile service was shut off, because the two plans conflicted. I wasn't told by the representative that if I paid my bill before the

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48

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Where is my prepaid order?

It's been more than a week since I ordered a prepaid SIM card for my elderly mother. The status hasn't changed. Can anyone please tell me the ETA on this order: 23-799247148217465Thank you!

Questions

44

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Why can't ten separate AT&T Employees successful port over a cricket phone? Why would AT&T sell a product that don't understand?

In the past three days I have been to two separate AT&T stores, spoken with six in-person employees and four online techs. None of which can even comprehend or provide an explanation for why my phone does not receive data or texting. The phone works fine when other AT&T sim cards are inserted. Sever

Questions

67

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Port current AT&T number into a prepaid plan.

Hi, I have a AT&T number and part of a family plan as of now. I am looking to get a prepaid connection just for myself and want to have the same number. While selecting the plan online, it shows that they will be sending me a new sim card. So how do I get to keep my number?

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65

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Esim

How do I apply my balance to an esim?

Questions

41

1

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Blocked calls/sim card

Switch my SIM card from one phone to another and now it's saying that the SIM card is blocked and I have to get it stickstorm change your unlock do my service Carrier

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30

1

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Need my auto pay credit

I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit

Questions

34

1

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