Whenever I try to log into my email on a computer it tells me my password is wrong. So then I change it on the computer. Then I’m able to login. However then I am logged out of my email on my phone. So I put in the new password that I just made on the computer and it tells me that the password is in

I requested an unlocking of an imei, but I did not confirm the email, now I am trying to do it again but the system says that there is already an order. when i check the order status with the order number and imei, the system says that doesn’t match

I was wondering if I would be able to use my new Iphone 7s Straight Talk from Wal-Mart with a AT&T sim card in it without having to go through the whole going to AT&T or Straight Talk to unlock it process

I requested an unlock for an iPhone on 12-29-2021. I waited for the e-mail to confirm the process but it didn't arrived. After some days, I found the e-mail but it was expired. Now I keep trying to send a new request but it keeps giving me an error message saying: "Looks like we're already processin

Alright, so here's the problem: My sister recently filed bankruptcy, and gifted an iphone 7 plus, that appears to have not been paid off(i assume because of the bankruptcy), to my mother(her step mom). So what I'm after here is to find out how much is owed(apparently my sister doesn't know herself)

I received my iPhone 12 Pro last week. It is now stuck on the "restore my phone" screen after following directions from Apple support to resolve the issue of it constantly rebooting. I need to exchange it for a new phone, however I purchased it with the current trade in promotion and would like to

I moved recently into a trailer to where I get very little to no service depending on my location inside. I can walk outside to and pick up a bar or two. Hopefully someone can offer a solution !

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Insurance for 1 line. How do I know if they actually replace the lost phone with a new one ?

Hello. I am french, and I bought iphone 1 longtime ago in NYC.  Recently I found it, and want to use it. I have reboot the Iphone 1 with Apple store team to clean it, and it was fine ! So, I add a local french SIM, but impossible to make any call and have internet connection..  Iphone

When I look online for my call history it just shows the past 6 months. Is it possible to get more records since it is the pre-pay service?

I just returned from traveling abroad, where I used my iPhone 6s and now I cannot access my visual voicemail.  How can I access my visual voicemail again?

Got a new phone and on the top left it says “no service”. My old phone that I switching from still shows it is connected to AT&T network. I can’t make any calls like this. Help. :/

I just created a new cell # with my current att account but my messages (just sms, it seems), aren’t going through now. iMessages are working fine.   Also, how can I have my old # to forward to my new #?  I tried to do it in settings after the fact but it’s not working.  I am assu

Plan to add a phone to my existing family acct. Is it better to do this online or at a store?

Hi, I am thinking of switching to Next in order to get an iPhone 6+.  I have an iPhone 5s I got through AT&T one year ago on a 24 month contract (non Next).   Will I have to surrender my old phone to AT&T when I get the new phone?  I was thinking the early trade-in would be part of my Next monthly a

I belive i was issued a faulty phone in august 2019. I am still on a cintract with you, however the phone sporadically freezes and then turns off and doesnt turn back on again unless i reboot it. It is an iphone 10, less than a year old. I cant ring customer services because I am currently in the UK

Hi,  I bought a new iPhone X from a friend of a friend and I was informed that the device is unlocked. When I tried to set it up, I got a message showing an AT&T phone number and asked me to confirm if the number was the same as used while the device was purchased. When I called the customer service

What is the point in promoting the Dual Sim Dual Standby feature on the at&t iPhone XS product page when the majority of iPhone users on the at&t network won't be able to take advantage of it because it is carrier locked? I have an international sim that I want to be able to use on my iPhone XS Max

Trying to set up a new account and plan for my phone that is on a different account. Don’t know how to do it.