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How do I activate a SIM device with my phone number?

I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca

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827

5

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Email Not Working - Troubleshooting Information from AT&T

Login and Email Solutions Resolve issues like: Password Issues Login/ Sign-in Issues Webmail solutions Compatible Browsers Email going to trash Client setup help POP Settings Spellcheck Mail Delivery Error Announcement: If you received an email to set up password recovery options

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462.2K

143

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Cancelling line with installment plan remaining

My daughter's new iPhone 13 Pro was stolen. We got the new phone by trading in her old iPhone X and got either $700 or $800 for the tradein, can't remember exact amount.  The iPhone 13 Pro is about a month old.  If I cancel the line I understand I owe the remainder of the installment plan

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1.8K

3

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Installments payments after insurance claim

I found an insurance claim with assurance insurance because my phone was unable to be fixed I received my phone in May I am paying installments on it it was brand new. Why should I continue to pay installment payments on a brand new phone when I am now in possession of a refurbished phone.

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1.5K

11

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Cellular data in Iceland

Me and my dad will be in Iceland for two weeks, will our cellular work there.

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6.3K

3

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Turn off email-to-text feature

How do I turn off the email-to-text feature on my wireless account? I'm getting 1410-10 texts (from 9-digit phone numbers) constantly.

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2.1K

4

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How can I remove the iCloud activation lock?

Hello, I bought a phone from my hands and it says activation lock, you need to remove icloud! there is a receipt but nothing is visible on it

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498

5

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What happens with my promotional trade-in bill credits if I exchange my phone through Apple?

I would like to go through ATT's promotional trade-in to begin a 36-month installment plan to upgrade to the iPhone 14. In about a year, when the iPhone 15 comes out, can I trade-in this iPhone 14 through Apple's iPhone trade-in program and simply swap the sim cards to the new phone without breaking

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437

1

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Getting a new connection with trade in from a store

I am moving to the United States as student in August and was looking to trade in an Android device (the value for which I have checked on the AT&T website) and purchase an iphone 13. I wanted to know if I could do this in store in the US or if it is only possible to do so online?

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309

1

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Device Unlock Error - AT&T says IMEI number doesn't match a compatible device

I can't unlock my iPhone 6 (which is out of contract) because AT&T claim the IMEI number dosn't match a compatible device. This is the error message that I have been getting 3 times in a row:   "Your unlock request was denied because the IMEI number doesn’t match a device that’s compatible with the

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132.4K

162

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Different color phone on account

So I noticed my iPhone shows pink on my account but i have a green one? Should this be something I have to fix or just a glitch. It took forever for them to get my line working I would hate to call and have them move things around and I’m out of service again. :/

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116

1

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Suspicious ATT Free Msg

I have received several text messages such as: ATT Free Msg: November bill is paid. Thanks,  Here's a little gift for you: r5kr.xyz/Ju9PHL3oFu This seems suspicious to me so I did not click the link but am wondering if anyone else have received similar text messages.  thanks

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105.9K

186

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iPhone 14 Pro Max Phone Replacement

​My iPhone 14 Pro Max got damaged beyond repair and I fortunately had the option of getting a replacement device sent to me. Well I don’t have phone insurance through AT&T and I don’t plan on ever getting it. I have AppleCare and that’s what I used to purchase a new device. My question is once m

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312

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0

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Reactivate my Apple Watches and installment plan

In September, I removed the service on my Apple Watch‘s, out it was not explaining to me that the installment would become due if I did that. So, a few days later, when I checked my bill, I saying that the installment plan it came to. So I called customer service and told them to reinstate the watch

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222

11

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Apple watch 7 won’t connect to cellular

Got my Apple watch two days ago in At&t store, I have a 13pro, they couldn’t get it to connect in store, told me to take it home and try in a few hours, spent two hours on phone with customer service they couldn’t help me went back to the store next day and after them trying everything got sent

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11K

10

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Verizon keeps sending me notifications after switching to AT&T!

Anyone ever hear of this happening? I recently switched from Verizon to AT&T, and I keep getting a notification from Verizon saying "Verizon Cellular Plan Ready to be Installed".  It happens every 20-30 minutes, but it stops if my phone (2022 iPhone SE 3rd gen unlocked) is in airplane mode

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341

8

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In family plan, how to unlock and convert to esim

Hi - I’m under my brother’s contract. Can I request to have my phone unlocked and convert it to esim? or does my brother need to request to unlock on my behalf?

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1.8K

7

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Iphone hot spot usage

How do I track the data consumption of my iPhones hot spot? I can only see the total data usage.

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16.2K

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Two new iPhone 12 Minis - one connects to 5G, the other does not

Hi all, I've recently purchased 2 new 12 Minis, one for my son and the other for my daughter. Both are on my family's Unlimited plan. My son's phone was an old line, adding a new device. Transferred from an iPhone 6S. My daughter's was a new line, new device. My son has reported that his phone n

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209

11

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Official iPhone XS & XS Max Tracking Thread!

Hey Everyone!!   Another exciting year for us to get our hands on the all new iPhone XS/XS Max.  I can't waitttttttttttt to get my hands on the new 512GB Gold iPhone XS Max!!   So let's do the same thing we did last year. Answer the following: Which iPhone did you purchase (size & color), order date

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51.9K

298

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