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DIRECTV

I AM MAXED OUT REGARDING AT&T HOLDING ON AND NOT GIVING UP DIRECTV. WHEN WILL AT&T GO AWAY?? WHY IS TAKING SO LONG FOR BILLING AND CUSTOMER HELP GO BACK AND STAY WITH DIRECTV? I REALLY DO NOT LIKE AT&T, GAVE THEM UP MANY YEARS AGO AND WILL NEVER GO BACK. I'M TIRED OF GETTING EMAIL

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30

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returning tv equipment - inconsistent information

My mother and I both had to cancel the U-verse TV subscription. During the cancellation process, the agent sternly warned us to return the equipment within 21 days or our account would be charged $150 per box.  In both cases we received an email two days later stating their was no need to retu

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194

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AT&T BUSINESS ACOUNT

I have canceled my AT&T business land lines several times with a zero balance and I am supposed to even get a refund. AT&T IS FRAUDULENTLY drafting funds from my business bank account still. I have canceled this account with a zero balance and have contested the charges, as told to do from a

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222

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Can’t get into email getting code 205.2

Since yesterday morning I have not been able to get into my email. I have tried logging in and I get error code 205.2. I have not changed my password for it to tell me I’ve made too many attempts. When I go to reset my password after it matches my email address and name it won’t accept any of my ans

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61

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Unable to login due to 'security issues' on ATT end

I have been on the phone for the last month trying to sort email issues for my old primary email [email scrubbed]. I have had my email reset a few times as I always get an error that the number of login attempts blocks me from future logins although it is the right email. I was reached out by a m

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105

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Prepaid balance expired

I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone w

Questions

300

2

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Prepaid sim used for hotspot

I recently setup a prepaid pin with a $55/50gb plan to use with my hotspot but when I try to connect to my hotspot an internet browser pops up saying I do not have any data on the sim card. When I try to log in to my account it says it sent a temporary pin in a text message but my hotspot obviously

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82

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I am an AT&T prepaid customer and I want to know my account number

I am an AT&T prepaid customer and I want to know my account number I have been trying to call the customer care through 611 but no one attends the call. Is there any email id for att prepaid to contact

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205

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Need a refund of my Prepaid balance.

i am using mobile phone monthly plan and expired. but i mistakely charged 40$ in my balance and need to be refundedi tried to sign in but i am abroad in canada, showing 'access denied'i tried phone call to 8002882020 but there is no menu for refund.i cannot resolve refund issue due to internet and p

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150

2

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International add-on not working in Portugal

I bought this prepaid add-on for my travel to Portugal and it does not work, I have no service. The map seemed to show Portugal as included, but it definitely is not. Wasted money. AT&T shouldn't be selling this add-on for countries they know aren't covered. Why not block the ability for custome

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627

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unlock my phone

hi , I already have an AT&T prepaid for 6 months, but frustrated to unlock it, please help

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72

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Need Network Unlock Code New SiM Card

My original SiM card went bad so I got a replacement SiM card from the ATT store. The rep said I need to contact ATT support but they have not been able to help. I spoke with Samsung too, who confirmed my provider needed to provide assistance. Does anyone know where I can get a network unlock code f

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366

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Unlocking a pre-paid phone. No longer have an ATT account

We have an iPhone 7 Plus that is locked to the ATT network. The phone had been used on a prepaid ATT account for 5 months, and is now serviced by a different provider that utilizes ATT network/sim. I understand that ATT prepaid phones are locked until they reach 6 months of pre-paid service. This ph

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114

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Direct Message Access

I need to access Direct Message, but don't see the link. Help.

Questions

207

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It's ben 30 days and I have no Gift Card. Where is it?

I was supposed to get a giftcard when upgrading my internet to 1000g. It has almost been 30 days and I haven't heard or received anything about it.  Where is it?

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373

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Highspeed availability

Is there a way to find out when or request highspeed internet in your area? I have had AT&T DSL for a couple years but it is incredibly slow when it even works at all I need some highspeed internet for work and for my children's school work.

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93

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At&T Box Relocation

Hello, I have a property and I need a box moved a couple feet, I don't have an account number on the box and every time I try to calling to schedule an appointment it kicks me off the call. Any help would greatly appreciated!

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57

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Returning Router Gear given this confusing situation?

Hello, I used the AT&T Internet service since this June until August 9. I moved to a new place on August 10. Before that, I used online chat to make sure everything is all set (I can provide the chat history when asked). My understanding (and supposed also the chat agent's) is that i) I took my orig

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162

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Scam!

So we had att internet. We had to cancel our service because of a move. Now when we first contacted them they helped us out and told us what our next steps were, and gave us options In Order to not cancel. We denied and they continued with our cancellation. Now, they said because we paid for the mon

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427

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Phone still locked after trade in and 2 years of payments.

Getting ripped off by AT&T. The iPhone 12 pro max was $1099, I traded in my phone for $800 credit, paid $37 a month for 27 months AND they think I'm going to pay another $600! The phone has been paid off! They will not unlock my phone. 

Questions

57

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