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My 2 year installment plan should have been payed off already!

I can't get any help from anyone! My phone should have been payed off in March and I only had $31 left to pay on it, now you guys tacked on $158 to pay it off out of nowhere! Thats not right I've had my phone for over 2 years! And I can't get ahold of anyone for help! And I'm still paying on it when

Questions

 • Wireless Billing

36

3

0

What are the options if your request to unlock iPhone has been denied?

I was under contract with AT&T for my iPhone 5 and had about 5 months left to go.  However, I am relocating overseas due to my job.  So I decided to pay the early termination fee so that I could unlock the phone and take it with me.  My request to unlock was denied by AT&T just recently.  The reason

Questions

 • Other Phones & Devices

819

1

0

0

Can you turn off my stolen phone?

hello how are you my phone was recently stolen i was wondering if you could turn it off until i get a replacement

Questions

 • Apple

29

1

0

$45 Account Credit New iPhone 6s Promotion - Credit not added

Hello, We are still looking for the $45 credit to be applied to our account. The phone has been activated now for 3+ months. The instructions said it would take an hour for the credit to be applied, that was months ago. Please advise. Thank you.

Questions

 • Account & Usage

15

2

I want to pay unpaid bills of my AT&T IphoneXS device -

My Family Member was in US january and using this phone. Phone is clean. After moving to UK for sometime he passed away in UK - He was carrying his Simcard having phone at home.   I dont have this number as this was his second number. This device is locked - i want to unlock it and want to return to

Questions

 • Wireless Billing

55

1

0

My ATT application

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

Questions

 • Wireless Account

34

0

0

Change Trade In Phone Device - Possible?

I just ordered the S22 Ultra for the $800 trade in credit. When I ordered, I selected my s8+ as my trade in device. I then realized that my older s4 is also eligible for the $800 trade in credit. I would prefer to trade in the s4 since it's an older device and same trade in credit. The current promo

Questions

 • Samsung

44

0

0

iPhone AND Pixel 3 Not Receiving Texts

I had been asked in person and by email by multiple people why I was ignoring their them. I realized I was sporadically not receiving random people’s calls or texts. I used my phone for work (sales) and personal. The implications are huge. I have had a Google Pixel 3 for just over a year and been an

Questions

 • Apple

129

0

0

Liars and scammers maybe someone else will see this and help

This may be long. July 25th I used my daughters upgrade for a new iphone 12. She was still using an iphone 8. FedEx contacted me telling me that the package had been crushed to (Edited per community guidelines) and that the phone has also been crushed. She told me to refuse the delivery and they wil

Questions

 • Wireless Account

100

8

0

Help with Issue, how do I escalate to someone at the Corporate Level?

In January if 2020 I went to a local Authorized user AT&T store to buy the Iphone 11 Pro and turn in my Iphone 7 for a $300 credit. Almost a year later I still don't have my credit. I have been into the store every month since to resolve this issue. The manager has given me the two possible trac

Questions

 • Wireless Account

72

3

0

unlocking

I'm trying to unlock my iphone. And I got some issues: I didn't confirm a request on time, so I have to do it again (to make a request). The instructions say: ' you can submit another request and we’ll resend it.' BUT when I do it I get a message "Looks like we're already processing a request for t

Questions

 • Apple

25

0

0

Use second (Nighthawk) router to connect USB hard drive to BGW210

. I want to use the hard drive for backing up my MacBook via Time Machine.  To do this, it appears I want to connect a hard drive to my WiFi network on my BGW210 router using the USB connection on a Nighthawk router that accepts data (unlike the USB on the BGW210).   Is there a way to do

Questions

 • AT&T Internet Equipment

186

7

0

At&t stole $785.69 from me

I have been without a cell phone for over 2 weeks now... after shopping around, I decided to take the plunge with At&t and I knew I wanted the Apple iPhone 13. I selected my phone, plan, accessories, did the credit check, agreed to terms of service, all that, now comes down to pay and it says I owe

Questions

 • Wireless Billing

95

4

Phone Upgrade on Walmart Giving Constant Error

I am trying to upgrade my phone on Walmarts website to the new Iphone SE since there is a great deal going on and it keeps giving me an error. I already went into a AT&T store and confirmed all my information such billing zip code, SSN, etc. Each time i enter the correct info it says "Some of the in

Questions

 • Apple

382

1

0

Can't make or receive phone calls

I have an IPhone 7 and I've had it since last December and so far it's been working perfectly. But just recently I've been trying to make calls and have people call me and it kept saying that this number is unavailable or I'm not allowed to make any calls on this line. I've tried resetting my phone

Questions

 • Apple

175

1

0

0

Wifi doesn't work for specific devices

I have the Fiber internet service which works flawlessly with my primary desktop, which is connected via ethernet to my gateway. I have another desktop acting as a sort of server which is connected via wifi which also works as intended. However, when connecting to the wifi with either my windows lap

Questions

 • AT&T Fiber Equipment

43

3

0

Need help in unlocking device

Howdy! i need some help to unlock my iPhone 5s.The phone belonged to my dad and it was used for communication between him and the co-workers and since they won't use it anymore i would like to unlock it. 🙂

Questions

 • Apple

251

2

0

0

Error

As of today, I was trying to text my mother and all of a sudden I keep getting this error message. "Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code." I have an iPhone XR. I have reset the network settings, erased the number and contact, started a new thr

Questions

 • Data & Messaging Features, Internet Tethering

35

1

0

@swbell.net POP email problem

This account intermittently downloads hundreds of old/previously deleted emails to the inbox of iMac, iPad or iPhone. Deleting and reading the account doesn't change this behavior.  Apple support unable to find cause on devices. Is it a problem on the Yahoo support says they don't support POP accoun

Questions

 • AT&T Internet Security

176

3

0

I've activated my phone but it's been almost 24 hours and I still have no service

I've tried everything, I've called my previous provider, I've checked the SIM card, I've followed all of the instructions that came with the phone and I still have no data or service. I've tried contacting customer support via chat several times because I have no calling ability and it drops off bef

Questions

 • Apple

41

1

0

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