About a month ago my phone stopped receiving phone calls. Calls ring for a second and go right to voicemail.  Then shows a missed call.  I have gone to AT & T, they checked all of my settings, went to Apple and then ran diagnostics on my phone and nothing was wrong with it.  I go

HelloI bought the phone. It is registered to another AT&T account. I don't know who the old owner is and I don't know how I can unlock it now. Could you please help me?

Hello, I am running El Capitan on an older MAC PRO (2010).  Recently, in my inbox and sent folders, I am only able to access messages from the last 6 months.  On the AT&T mail server, in a browser, I can search all of my emails going back many years and for some reason I can no lon

Hi, Wondering if anyone has come across this issue. I added a cellular plan to my account for my Apple Watch 7. From the Apple Watch App on my iPhone XS Max, I receive the following message when I try to Set Up Cellular. "Oops!, That wasn't supposed to happen. Give us a minute and we'll get it f

Beginning yesterday, I am unable to make/receive calls on my iphone. I've tried restarting, toggling airplane mode on/off, and checked that I'm not blocking calls or silencing unwanted calls.

Request for carrier visibility / carrier reveal on iPad - I’d like to submit a request for carrier visibility so I can view and select another cellular provider on my iPad mini 6 . Right now the only option available is AT&T. - This is not the same as device unlocking.  The iPad

Had trouble finiding places that accept the $325.00 visa gift card from ATT. Where is the list of stores that accept it?

I had my international and domestic data suspended by ATT during a trip to Nicaragua due to overusage. Once back in the United States, the domestic data no longer works on the phone.  We have unlimited domestic data.  We called ATT to have the data reinstated.  Still doesn't work.&nb

The Norton Security Company sold me on upgrading from Norton 360 security software to Norton Security Premium, which according to them, allows me to protect my iPhones with security and privacy features in addition to my desktop and laptop computers.  I just would like to know from AT&T or Apple if

I'm leaving for Canada this Wednesday and the plan I bought now is ¥65 unlimited Max monthly plan. Do I need to buy a new plan with overseas data to ensure that I can access the internet in Canada?

I went into my local AT&T store to upgrade both of my iPhones a 12 pro and a 12 pro max to their corresponding 14 models. I wanted to use the current trade in program being offered, and I knew that I would have to pay off the current balance on each phone.  I was also aware that I would ne

Are AT&T accounts commonly hacked? I feel like the security with a 4 digit pin seems weak

I had a paid off iPhone 11. I was to get $800 credit when I bought a iPhone 14. In November 2022, I got the 14 and was to sent in the 11. I kept being told a box was being sent to me, I waited -nothing. Called again, was told same thing and they extended my return date. Still no box the 3 rd time an

Why is Active Armor suddenly telling me a link is unsafe/malicious? It's the link for my security camera and I['ve been using it for several months.  In the past 24 hours, I'm constantly getting notices that it's an unsafe url.  I've tried to search the site online and there is nothing ab

Running Sierra (OS 10.12.6) on MacBook Pro. After some anomalous emails were sent from my email address, I changed my password and contacted AT&T.  The rep told me to remove the ATT account from Internet Accounts.  All Mail info has disappeared from my laptop.  I am prompted to s

I am having a login problem that is causing a looping issue. I have seen this same issue posted in this forum and I have added my comments to this other thread, however the AT&T help specialist has not responded to any of my comments in that thread (only the original member that started the thr

Apple mail ceased receiving ATT mail in June '22 on my older macbook pro running OS X 10.11.6. Apple mail version is 9.3. I've tried numerous things but can't get it to work. It indicates login failure, but the same configuration and credentials work on my iphone. Suggestions?

Looking to upgrade from IPhone 12 Pro Max to 14 pro max. Does it matter when I upgrade and why?

We currently have a family plan under att and recently discovered that there was an unknown/unauthorized line on to the plan. We only discovered this after one of my brothers broke his phone and asked to check if we had any insurance on the phone via att. The primary account holder is my mother with

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have