First Attempt to unlock at&t email me We’re missing some info Device IMEI number:[edited as per the community guideliness] Request number:(edited as per the community guidelines) Hi Gerald,   Make sure your device meets our eligibility requirements, then call

Hi,I submitted a request via the unlock request portal to unlock my off contract phone. I receieved the verification email to verify my email address by clicking the link. Only problem is the link simply takes me to the AT&T homepage and when I check the unlock status by manually entering the IMEI a

I could not log into my account on Friday morning. I was told by someone from AT&T that I would have to try again in 24 hours. I tried Saturday afternoon and Sunday, just now (11:30 am), and there is still a lock on it. How do I get my email account unlocked so that I can log in?

Hello I have purchased an iphone 13 Pro Max online and tried to unlock it however it's showing the below message on the portal " We can't unlock this device because we can’t locate it in our database of devices sold by AT&T. Please call us at 800.331.0500 for assistance. " the phone is fully pai

Hello, I recently bought iPhone X second hand and I found out it is sim locked. After a bit of research, I found out that it is not only blocked to AT&T but blacklisted, too. Strangely, the phone was manifactured on 01/14/2018 but blacklisted only month and day later. Is there any chance it cou

Can not log in to att thanks. All other att platforms work with my username and password.

I need to unlock my iPhone XR but I don’t know the original owner information so I can’t use any other carriers

Hello - my netgear NightHawk was put on the blacklist. I am not sure why. The seller I bought it from won't respond to me. How do I get my device off the blacklist? 

I am thinking about buying an unlocked Note 20 5G from Samsung. Can I use it on my AT&T wireless plan that I already have?

Att representative confirmed over the phone that my phone will be unlocked after full pay off. With the trust and confidence, I paid my phone full and requested to unlock my phone. On Day1, I was confirmed that your unlock request submitted and it will be unlocked within 24-28 hours. After that

I want to use a NetdumaR2 Gaming Router instead of my current Nokia BGW320-505. How do I make this happen?  

The ATT account apparently was put in my daughters name, there are 4 lines that are all currently being used. Can I be removed from the account as long as it’s paid in full and my phone is completely paid for? Do I need permission from the account holder to remove my line and is there a way to make

if I pay off my installments plan before 36 month can I remove the at&t service from my iphone and make it a free phone that I can input any carrier worldwide ?

Many years ago, I`ve bought an iPhone 3GS in the US and now I´would like to prepare it for my son for his first mobile device, but unfortunatelly I can´t find the AT&T sim card anymore. I´ve installed a new battery and now the activation is gone, and without an AT&T sim card, I have no chanc

I did unlock my lg phoenix 4 for overseas travel. So when I did insert new SIM it only gets on edge internet network and doesn't support 4g. I went back to provider company kiosk they checked settings and confirmed that settings are fine. Told me that cellular unit in lg phone probably doesn't suppo

The phone is said to support:SKU 2 - GSM 850/900/1800/1900 MHz; WCDMA B1/B5/B8; LTE B1/B3/B5/B7/B8/B20/B28/B38/B39/B40/B41 SKU 1 - GSM 850/900/1800/1900 MHz; WCDMA B1/B5/B8; LTE B1/B3/B5/B7/B8/B20I wonder how if AT&T is supported?if so, how shall I setup the APN for the phone to work?

Just this morning the owner of the account which my phone plan/phone is on removed my plan and phone from the account. I am indefinitely living in Europe and need to unlock my SIM so I can switch to another carrier. How do I do this? When she tries to submit a request to unlock my SIM it does not sh

A power spike killed my gateway, so ATT sent me another one. It powered up fine and transferred my settings. Internet and phone are working fine, but none of my TV boxes work. I assume ATT has to "authorize" them but I can find no way to do this online. The phone system just said "we are busy du

Hi,I purchased an iPhone XS for the full price from BestBuy. I inserted an H2O sim into the iPhone and used it with calls and texts (did not have a data plan). In December, I noticed that I would get a cannot activate cellular network error on the phone when I attempted to use data. Due to upcoming

Hi, im about to buy an iphone on backmarket that say att locked. Ive never been an att customer and i intend to use my spectrum sim card to in the new phone. Will att unlock the phone for me if i request it? I live in the US. And if i cant do it online will they unlock it in the store? Im aware of t