I have an AT&T brand Samsung Galaxy S8 unlocked that I was using with the prepaid service Straight Talk on the AT&T network. I left Straight Talk to go to another prepaid service called Visible on the Verizon network, and take my number with me. IMEI was verified compatible, but when I put t

I tried converting my current physical SIM card into an esim through settings in order to transfer the esim to my new iPhone 14, but I decided against it and deleted the esim. But now, on my old phone (the one with the physical sim), it says “SOS” only on the top right corner of my phone and can’t u

Hello. I currently have two SIM cards, one SIM and one eSIM, both are activated at the moment. For cellular service, the European eSIM is selected as the only one and cellular switching is turned off. The eSIM is also selected as the primary card. I want my American SIM card phone number to remain

I will be visiting the US next month for 3 weeks and was looking at getting a prepaid plan. I currently use an iPhone 11 Pro and, as I will also need to continue using my home cell service (on roaming) and don't want to carry another phone, I was wondering if getting a prepaid plan via eSIM is al

Cannot make or receive calls on my sons galaxy A50 for several months now. Can send and receive text but he just informed me that he hasn't been able to call or receive calls ever since we switched him over to att prepaid. Approximately 2 months ago. I just thought he was sending me to voicemail eve

I am no longer able to add minutes to my son's iphone. I think it's because I let 90 days go by without adding minutes. How can I add minutes, and if I have to get a new SIMS card, will he be able to keep the same phone number?

I have an iPhone XS Max and woke up this morning to NO SIM and SOS mode. There are several NO SIM questions posted. Is this a new thing, or has this been going on forever and it's only new to me?  I thought maybe my phone or SIM card was going bad because a google search hinted that could

I received a new phone that had a new sim card with it, for the 3g shutdown. I activated the sim card and put the new sim in my unlocked a71 5g. Everything was fine for a week or so but all of a sudden, I can not make or receive calls. I am able to text tghough. Do I need a sim for the 5g phone?

Additional Une, 850 Shared Anytime Minutes with Rollover,Nationwide Long Distance & Roaming, Unlimited Mobile to Mobilecalling to/from other AT&T Mobiles, Unlimited Night (9pm-5am) &Weekend Calling Call Forward Feature, Caller ID, Call Wait ConferenceCall Feature, Mobilé Purchases &

I have an old AT & T prepaid phone and account (up to date and paid).  I want to upgrade to a newer AT & T prepaid phone and keep the same phone number.  I don't think I can just put my current SIM card in the newer phone because it requires Nano and my current phone is Micro.&nbs

So I am currently in the process of switching both phones and companies from straight talk to AT&T.  Im going from a galaxy luna pro to a note8 that has been used for AT&T service before.  I bought the bring your own sim kit and 45$ prepaid plan which arrived a few days ago.  I put the sim in and fo

I am currently in Canada and lost my prepaid sim card during my vacation. Luckily, my brother was on a trip in the US and brought back me a new sim card. However, I need to activate my new sim to my old number but I can't access my account since I forgot my 4 digit prepaid pin. I was told on the pho

I ordered a sim card so I could switch to AT&T last Wednesday but my order has been showing "in progress" status for the last week. It shows that it was supposed to be delivered today. When I check over the phone, it states that the order has been shipped. I haven't received any emails pertaining

How do I apply my balance to an esim?

I have purchased an iphone 11 outright. I would like to purchase the AT&T prepaid 12 month plan. Does At&T offer that plan with a dual sim card?

I tried to call with my new SIM. I had also the package put on bij the employee in the store. When trying to call i get the message; Can't make outgoing calls while call barring is on. When i try to disable it i get the error; Network or SIM card error. How do i proceed?

I am seeking advice on how to assist my grandmother with upgrading her phone. She currently has a Galaxy s4, but had been notified that it will stop working with ATT ends 3g service. Can we purchase a pre-paid ATT phone and just switch her SIM card? I'm trying to find the easiest, most cost effectiv

I am currently in the UAE. My ATT phone broke and I was using an esim. I purchased a new unlocked Iphone in the UAE. The issue is, how do I get an ATT sim or e-sim now that I am in the UAE, and can I activate from the UAE.Thanks,J

My locked page with date and time has Sunday's date and time on top of today's date and time. How do I fix this? Thanks!

SIM Card Removed, Reboot.... This is a message I'm getting 2-3 times a day lately.  When it first started, I did a factory reset, that didn't fix it.  A few days later I went to the AT&T store and got a new SIM, that didn't work either, but the store rep said it's been something they've seen a lot o