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About to purchase At&t locked iphone on backmarket

Hi, im about to buy an iphone on backmarket that say att locked. Ive never been an att customer and i intend to use my spectrum sim card to in the new phone. Will att unlock the phone for me if i request it? I live in the US. And if i cant do it online will they unlock it in the store? Im aware of t

Questions

 • Apple

244

6

0

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2019 iPhone 11 Ordering Thread

It's that time of year again!!! It's widely believed that 'Pro' successors to the iPhone XS, the iPhone XS Max and the iPhone XR are in the cards.Let's get this thread started so we can keep track of ordering issues, etc. If Apple follows past iPhone schedules, pre-orders for the new iPhones could b

Questions

 • Apple

126.6K

259

0

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Billing account number from corporate account

I want to unlock my iPhone XR and the system asked for the last 4 digits of the billing account number. However, this is a corporate account (my firm is paying for the phone as well as the monthly payments) so I never receive the information regarding the billing account number. How should I proceed

Questions

 • Wireless Billing

1.8K

3

0

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Iphone 1 Unlock

Hello. I am french, and I bought iphone 1 longtime ago in NYC.  Recently I found it, and want to use it. I have reboot the Iphone 1 with Apple store team to clean it, and it was fine ! So, I add a local french SIM, but impossible to make any call and have internet connection..  Iphone

Questions

 • Apple

83

9

0

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Iphone unlock status

I requested an unlock for an iPhone on 12-29-2021. I waited for the e-mail to confirm the process but it didn't arrived. After some days, I found the e-mail but it was expired. Now I keep trying to send a new request but it keeps giving me an error message saying: "Looks like we're already processin

Questions

 • Apple

90

6

0

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AT&T WIRELESS COMPLAINT (BILLING)

I want to mail a detailed letter to "The Office of the President, AT&T", I see a P O Box listed on this forum, but I am not sure it's still correct (over a year old post).  Please advise.  I have been disputing a $300 missing credit since 2/20, they continue to tell me that it will post "next month"

Questions

 • Wireless Account

123

1

0

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I submitted a request for unlocking my iPhone 7 plus, can I take out the sim in the mean time?

I submitted my request to unlock my iPhone 7 plus on 3/25 and on the status it tells me that it is in progress and may take up to 2 business days. In the meantime for this to get approved/completed, can I take the SIM card out of the phone in order to use my phone on wifi because right now, I cannot

Questions

 • Apple

159

1

0

0

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New phone says no service

Got a new phone and on the top left it says “no service”. My old phone that I switching from still shows it is connected to AT&T network. I can’t make any calls like this. Help. :/

Questions

 • Apple

577

2

0

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Wireless Prepaid Phones and Prexisting ATT SIM Card

If I already have an ATT prepaid SIM card, does that mean I can purchase a prepaid phone and use that SIM with it? Or do the prepaid phones come with a new SIM and you have to start a new plan?

Questions

 • Other Phones & Devices

142

1

0

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AT&T Messed up my credit !

I’ve tried ordering a iPhone XS Max 6 times online with AT&T and my order would be canceled, I was told to go to the store but I was told at the store I went to they didn’t accept cash or a prepaid card after being told that I called costumer service and the guy I spoke to said I should order the ph

Questions

 • Apple

168

2

0

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iPhone Unlock Help, IMEI does not Match ,Universal iPhone from BestBuy

Hi, I bought a universal iPhone from BestBuy a few days before. And after I brought it home, I insert the AT&T sim card to that iPhone, and the phone is locked to AT&T. I am an AT&T Prepaid user and have been used in this network for more than 6 months. I've tried to unlock this pho

Questions

 • Apple

291

3

0

Accepted Solution

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Secure family screen time ignore

Anyone know a way around their child being able to press the "ignore for the day" button on their iphones when it comes up that their screen time for the day is over?

Questions

 • Account Features

89

2

0

Accepted Solution

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"Free" iPhone 12 Upgrade Deal

Does anyone know when the iPhone 12 upgrade deal ends, I'm currently out of the country for the next month or so and was wondering if the deal would still be around when I got home? My thinking was that they would keep it going till around Christmas.

Questions

 • Wireless Account

120

1

0

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Military suspension/ broken phone

Currently on deployment, and the phone is suspended. Still use it to connect to WiFi and use communication apps to more efficiently work while out of country. How do I use my plan and insurance to get this fixed, or even get a new phone under the current suspended number? Thank you for your time!&n

Questions

 • Apple

281

3

0

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Clubhouse Forum Invite

Hoping I can get a free clubhouse forum invite. @dmasclub

Questions

 • Gaming Arena

119

7

Accepted Solution

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I do not know how to get a temporary password when I’m outside of states

Hi, I need to check my prepaid account status but I forgot my password. Now I’m outside of states where there is no AT&T signal. I just need to get to my account. Anything like temporary password or online password need to receive messages, which I cannot receive! Please tell me what to do.

Questions

 • Online Account Access

55

1

0

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Unopened receipt exchange at a different store?...

I purchased a black iPhone 12 pro max today but I wanted the blue. I purchased it anyways though I am still hesitant to open the box. I was wondering if I am able to exchange the unopened phone for the blue one at a different att store if I have the receipt? Also I am not an authorized user on the a

Questions

 • Apple

84

1

0

Accepted Solution

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Not receiving option to pay in installments

Hello, I just added a new line to my AT&T account for my girlfriend (switched from Verizon) yesterday, and now we want to upgrade her phone. It’s an iPhone 7 that’s been completely paid off for years now. When I use the My AT&T app to try and upgrade her device, I’m only receiving the

Questions

 • Wireless Account

39

1

0

Accepted Solution

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iPhone 11 - Available Now

iPhone 11. An essential upgrade. Shoot 4K videos, beautiful portraits, and sweeping landscapes with the all-new dual-camera system. Capture your best low-light photos with Night mode. See true-to-life color in your photos, videos, and games on the 6.1-inch Liquid Retina display.3 Experience

Questions

 • Apple

9.7K

9

0

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Does simply signing up for an installment agreement start a service plan?

I will likely cancel before the 30 months are up on monthly phone installments. I am ok paying off the device at that time, but do not want an early termination fee. I am an existing customer and this would be a device upgrade. I do not see any mention of a commitment in the cart so I assume there i

Questions

 • Wireless Billing

167

3

0

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