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Call history on ATT PRE-Paid

When I look online for my call history it just shows the past 6 months. Is it possible to get more records since it is the pre-pay service?

Questions

 • Account & Usage

59

1

0

Accepted Solution

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SMS text when I get a new voicemail

I recently switched to AT&T from T-Mobile. I used to get a SMS text from the number and a transcribed message from the number that left me a message. Is this available for AT&T? If so how do I turn it on? I’m using a iPhone 14 Pro Max.

Questions

 • Data & Messaging Features, Internet Tethering

25

1

0

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sim stopped working.

my sim card i got from at&t on 3/9/15, for my IPhone, stopped working since yesterday .I have removed, cleaned and inserted it more than three times, the message still reads : sim is not install.  can someone help me? Thanks!

Questions

 • Apple

2K

2

0

0

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How do I retrieve my deleted text msgs

I need to ASAP.

Questions

 • Data & Messaging Features, Internet Tethering

468

1

0

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Voicemail

On my iPhone 13 anytime someone calls and I can’t get to the phone, voicemail seems like it tries to answer but then no greeting and it automatically disconnects the call

Questions

 • Device Features

49

1

0

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Got incorrect balance due from reprogram Unlock request Iphone 6

I was given this old Iphone 6 phone and it is free and clear from AT&T, and the former owner says there is no monies due on the phone , yet AT&T will not unlock the phone saying balance due on phone?We want to reprogram the phone for a homeless person , please let us know how this can be resolved?

Questions

 • Other Phones & Devices

53

1

0

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iPhone 11 Pro Max - Available Now

Pro cameras. Pro display. Pro performance. Shoot amazing videos and photos with the Ultra Wide, Wide, and Telephoto cameras.Capture your best low-light photos with Night mode. Watch HDR movies and shows onthe 6.5-inch Super Retina XDR display—the brightest iPhone display yet.2 Experienceunp

Questions

 • Apple

17K

7

0

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AT&T Prepaid questions - personal hotspots, quality, and how to switch from T-mobile?

Hi.  I am interested in AT&T Prepaid but I have two questions I couldn't find the answers to on AT&T's site. (1) my partner and I both currently have T-Mobile GSM iPhones.  (Mine is an iPhone SE, I forget exactly which model hers is but it's a few years old.)  If we get them unlocked, can we switch

Questions

 • More AT&T PREPAID Discussions

232

1

0

0

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I submitted a request for unlocking my iPhone 7 plus, can I take out the sim in the mean time?

I submitted my request to unlock my iPhone 7 plus on 3/25 and on the status it tells me that it is in progress and may take up to 2 business days. In the meantime for this to get approved/completed, can I take the SIM card out of the phone in order to use my phone on wifi because right now, I cannot

Questions

 • Apple

165

1

0

0

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The iPhone 11 50% off deal

I’m a little confused as to how much I would be paying monthly when I read the fine print. I’m a new customer. I want to buy the iPhone 11 so I need the unlimited plan and I’d also like the trade in plan as well. So would that be 30$ monthly. I read something like 75$ and 30$ and I’m just confused

Questions

 • Apple

123

1

0

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No unlock email

I did register for unlock my iPhone which was paid off. Submitted successful, 3 day had past and there was no email sent to me for confirm link. I checked on the checking status site, it said the ticket is pending because i have not confirmed to unlock by click the link in email yet. I couldn't

Questions

 • Apple

298

1

0

Accepted Solution

Official Solution

Mobile Hotspot usage

I am using my phone as a mobile hotspot and when I use it to stream videos from services like Netflix and Prime Video, the data used is taken from my mobile plan before it is taken from the additional 10 GBs AT&T is providing due to Covid-19. Is this normal?? I was under the assumption that my Pr

Questions

 • Wireless Account

78

1

0

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International Student_heading back home

I'm an international student currently studying in Cornell University. Due to the virus situation, the university asked students to return back to our own home country. I will be coming back to the States in early September. During the 5 months, I would not be able to use the AT&T service. Is there

Questions

 • Wireless Account

60

2

0

Accepted Solution

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Trying to text photo to another device

Trying to text a photo to another device but it fails. I checked my settings and both SMS and MMS messaging are turned on. This only happens when I try to send to a non- Apple device. It works no problems when sent to another Apple iPhone.

Questions

 • Data & Messaging Features, Internet Tethering

263

3

0

Accepted Solution

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How do I send my social security number and ID to get a phone?

How do I sent you guys my social security number and Id

Questions

 • Phone & Device Upgrades

87

1

0

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Need help with my bill and a teacher discount due to COVID-19

They closed my case And told me to pay 231 dollars. If I can’t pay my rent joe in the (Edited per community guidelines) am I going to pay a cellular bill. I HATE THIS COMPANY. Everything they say about helping the community when in need I’d just a front. Even if I could pay the 231 for services will

Questions

 • Wireless Billing

242

2

0

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iPhone 12 upgrade

I was wondering I could come into the store and get an iPhone 12 at the At&t store in Grant Park in Portland today and how much would it be to switch from my iPhone XR the screen has lines in it but its not cracked.

Questions

 • Phone & Device Upgrades

121

3

0

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iPhone A1203 can be unlocked

Hi Dear, I've two iPhones 1th. Gen and I'd like to know if it is can officialy be unlocked. Thanks

Questions

 • Phone & Device Upgrades

57

2

0

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Unlocking Iphone when phone number and IMEI don't match

The original phone associated with my phone number (that I purchased from AT&T) broke some time back. I bought a new phone on Amazon, which happened to be locked to AT&T as well. I used this phone for several months in the US with no problems at all. However, now I am study abroad in Spain and wante

Questions

 • Apple

194

1

0

0

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Switching to Next from 2 Year

Hi, I am thinking of switching to Next in order to get an iPhone 6+.  I have an iPhone 5s I got through AT&T one year ago on a 24 month contract (non Next).   Will I have to surrender my old phone to AT&T when I get the new phone?  I was thinking the early trade-in would be part of my Next monthly a

Questions

 • Phone & Device Upgrades

4.5K

13

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