@ATTHelp I want to delete the AT&T Access ID that is associated with a cancelled account that was on combined billing but has now been separated. The two accounts that were on combined billing were for Internet and Wireless services. 3 lines were active on the wireless account. The internet

I have called twice to AT&T and gotten the same answer about my Cell Phone Signal Booster made by Phonetone. They deny they support it and act like I am speaking chinese and they have never heard of signal boosters. They say they stopped offering them years ago and stopped allowing them. Yet on A

Hello, I would be so happy to get feedback from anyone concerning my recent struggles. Firstly, I'm in Canada and I wanted to use AT&T because of how easy and flexible the services are and people say that it is possible to access the network from here. So I bought the sim card, inserted it into

5/29/21 att contractor cut my power line around 12pm. I’ve been trying to get a hold of someone in risk management but all I get is the run around. From one agent to another and no one seems to be able to help. I don’t believe I should pay out of pocket for damages att contractor did. Can someone he

Has anyone else had trouble with AT&T? I signed up for internet and direct tv. When the home expert came he talked me into getting wireless through them too. I originally asked for a iPhone SE 2022 because that was the type of phone I had and was used to. He talked me into a iPhone 12 mini told

I have been trying to get my device unlocked for months now. We are trying to get a new phone plan with a different carrier. I have been given excuse after excuse, and no elaborate detail. Multiple case numbers have been created and denied. I’m told that there is a balance due on my device, however

Receiver keeps rebooting on its own over and over. TV programming will start after a reboot, then a few minutes later (without me touching anything), it freezes and reboots again.   Over and over and over. I’ve done a manual reboot, I’ve unplugged the receiver, I’ve rebooted the gateway, I’

I recently noticed that my bill increased by $100/mo starting in June... I looked and it is international Day pass....   I have a phone connected for wifi calling to receive txt messages for my banks and other who need a USA phone to call and verify my accounts....   I called su

An employee from AT&T came to help set up my new iphone 12. I previously had an iphone XR. I was told by the employee that I could no longer use my old charging cord/block because it would “blow up the battery” and cause issues using my phone. So she suggested buying the new C-charging block tha

ATT needs to get Bloomberg back now. It is the premier business news on TV.   

So I had 1 Gig fiber internet, which included HBO Max for free as part of the service. I HAD to upgrade to the 2 Gig internet as the 1 Gig was not supporting my work from home internet needs. I was constantly kicked from video meetings. Easy no problem to upgrade, I have to be able to do these meet

I am the account holder. I have 3 lines on my ATT wireless account. There are no authorized people on my account. The main cell phone which is mine, is being blocked by another individual whom is not an approved acct user. This is my account. I pay the bill,but one of my lines has me blocked How is

I received the following message which I believe to be a phishing scam/spam text, can anyone verify this? AT&T Free Msg: You used 95% of your data plan. Increased spam texts are draining your Data usage. Please clear spam messages >> b2gib.info/LbLMh6xhz3

I currently use AT&t service on a regular / business plan not prepaid. Therefore I have an AT&t phone which needs replaced immediately, somebody bought me a new phone but it is from straight talk with no service plan at all therefore has not been activated. I called straight talk and they to

I just bought a brand new Galaxy watch 5 LTE version and got it add to my ATT plan and attempt to use ATT Numbersync to get the full functionality but i go to setting>connections>ATT Numbersync>Get Started and it says to look at my phone(which does nothing) then says getting sync code, but

I was wondering who I should contact regarding damage to my property during fiber optic installation? Thank you

So, I've been an AT&T customer for a LONG TIME and I was needing a new phone. I got a Samsung A03 and the model is SM-A037U, which I thought was on the approved phone list. It allowed me to be on my phone for 3 hours then it disconnected. Ok...So then I used the SIM card that came with the phone

This past year has been rough on my family; and we remained loyal customers through job loss and everything else we always worked out a way to pay our bill. Recently our bill was a day going on two days late. AT&T disconnected our services and would not restore or set up a payment arrangement fo

Good afternoon, I am a proud and satisfied customer of AT&T. I have been with you guys since 2015. I recently came into a financial hardship after the passing of my grandmother. I had to help my mom with funeral expenses. My rent fell behind as well. I am blessed to say that I still have a

During an online chat with an ATT agent (about unlocking my new iPhone 15 to use eSIMs while traveling) I learned what was undoubtedly buried carefully in the ATT trade-in agreement, specifically that; You cannot unlock a phone (in order to use its eSIM capability) while there are still outstandin