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Changing a sim card with AT&T Prepaid: Autopay users beware!!

I recently upgraded my prepaid account with AT&T. I decided to also get a new sim card with a local area code.  The folks at the store were really helpful, BUT, they did not tell me I would have to cancel the service on my old sim card.  They happily threw the old sim card away and in

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86

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Have phone, Have Plan, need smaller SIM card. Site is stupid

What I need is a Nano SIM card for my new phone while my old phone (that's literally falling apart) has a larger SIM. How am I supposed to simply buy a SIM online when your site stubbornly forces the free SIM promo that requires a new plan/device to be purchased? I'm not settign up a new plan, nor a

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47

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AT&T please refund what AutoPay charged me when I'm overseas

I have been in USA and I was planing to travel overseas so I called at&t “611” and talked with someone from customer service then i told him on 09/24/2020 that i wanna cancel my auto-prepaying at that time i had availability with my phone SIM untill 25th mid night as he told me and he told me t

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73

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How do I use the Nokia Pro Camera on the Nokia Lumia 1020?

How do I use the Nokia Pro Camera on the Nokia Lumia 1020?

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25.7K

2

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ATT Surface 3 Tablet not showing on myatt

Mine is working perfectly. It was running Windows 8.1 when purchased from ATT, but now I have upgraded to Windows 10. Now, when I check the devices under the family plan, the tablet, instead of showing up as an icon of the surface 3, now shows up as a generic phone icon. I am thinking that becuase o

Questions

1.9K

5

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Texts going to Laptop (MacBook)

I have a Samsung 21, and three of my four of my friends, who all have iPhones, text me and their texts show up ONLY on my laptop -- which I'm not checking constantly. Is this a "me" problem or a "them" problem?

Questions

130

2

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Calls that aren't from my contacts are being immediately diverted to voicemail. I am missing important calls.

I don't know why this is happening. Samsung S10plus I turned off the CALL PROTECT features. It still happened. I deleted CALL PROTECT. It's still happening. I am missing very important calls. I can't just have a friend call me to check, because they are my known contact. Please help

Questions

49

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Hacking an old inactive att email. And it is connected to my current cell phone

What can I do about this? I tried att.com/myatt and the page wouldn't load

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127

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Trouble Accessing Emails

I get my AT&T emails at https://currently.att.yahoo.com/. Sometimes (like today) when I click on the "mail" link at the top of the Yahoo page to access my emails, a new screen appears but the tab at the top of the page keeps flipping repeatedly from "Logout Successful" to "signin.yahoo.com."&nb

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96

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Worst Service Ever

After spoke with seven 7 representatives at the call center on the last 7 weeks I've decide write the reviews.AT&T representatives said my refund check should be emailed to me by the 6th week after I've terminated the service and returned the equipment, It was 7 weeks ago.How is possible one company

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516

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Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

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43

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AT&T iPhone 8:If it has to be unlocked, how can I unlock it without an active phone #?

(See subject line) I don't want to compromise my daughter's AT&T phone that uses the same # as the iPhone 8 used to use. The iPhone 8 was recovered and upgraded to iOS 14.0.1. I plan to use it on an AT&T prepaid plan or a GSM network on Tracfone.   Thanks for your help. Vin

Questions

103

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Unopened receipt exchange at a different store?...

I purchased a black iPhone 12 pro max today but I wanted the blue. I purchased it anyways though I am still hesitant to open the box. I was wondering if I am able to exchange the unopened phone for the blue one at a different att store if I have the receipt? Also I am not an authorized user on the a

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100

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My iPhone XR is Locked Because it’s a refurbished iPhone

I need to unlock my iPhone XR but I don’t know the original owner information so I can’t use any other carriers

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35

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Never ending wait to reach the trade in dept customer service

Called trade in dept this 3:00pm and was told the approximated wait time is 5 minutes and after minutes it changed to 6 minutes and then 8 minutes, 2 minutes……it was 16 minutes before I hang up the phone. Waited for 39 minutes but no one answer my call. The online chat did the same thing, the wait t

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81

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Old att # forwarded to new att #?

I just created a new cell # with my current att account but my messages (just sms, it seems), aren’t going through now. iMessages are working fine.   Also, how can I have my old # to forward to my new #?  I tried to do it in settings after the fact but it’s not working.  I am assu

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53

2

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14pm unlocking

The device is locked and the SIM card cannot be used

Questions

53

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How do I apply to AT&T site

How do I apply to the AT&T website for Customer service

Questions

139

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Turn off autopay

Hello,I cant get into my account. I tried to call you, I tried to contact you via Instagram and Facebook as well as I called one of your stores. I am back in Germany and seem to have no chance to turn it off, that's why I paid for one more month, without using the sim card. Can you please try to tur

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678

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iPhone X blacklist/unblacklist

Hello, I recently bought iPhone X second hand and I found out it is sim locked. After a bit of research, I found out that it is not only blocked to AT&T but blacklisted, too. Strangely, the phone was manifactured on 01/14/2018 but blacklisted only month and day later. Is there any chance it cou

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246

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