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device unlock
attempted to unlock my device to sell when through the process of submitting my form I MISSED THE 24 HR LINK i called in to ATT&T and nothing was resolved i attempted to redo it under another email address and or ATT&T customer still same error - pending can someone
Questions
• Android
iphone X fully paid
i bought an iphone x fully paid then i sent it to the philippines. when i was trying to use another sim card it says that the iphone has not yet been fully paid and i need to settle my account. but as ive said its already fully paid. what am i supposed to do?
Questions
• Apple
Dispute again unmatch device, condition on trade-in
AT&T mess up my account, bill, credit, and solutions whenever I try to deal with hardware. I have 4 devices I upgraded over last december and this january. I spoke to handful of reps to resolve this issues with going through different departments in different days and many hours. I reco
Questions
• Wireless Account
No international service
When I was in Costa Rica, I paid for International Service. However, I could not make a call back to the US. The call went somewhere and a voice said the call could not be connected. The same call worked on my husbands phone with AT&T and the same International Calling service. Now, back in the
Questions
• Device Features
What's the value of the $4/month AT&T Call Protect app?
I've been paying for the Call Protect app for about a year now. It blocks only about 10% of the spam calls I get. In the past week, in fact, it has allowed multiple spam calls a day to get through. These are calls where the voice is in Chinese, or a recording tells me my Social Security account has
Questions
• Device Features
BYOD promotion
Trying to be my on account rep and not doing as well as expected.
Questions
• Phone & Device Upgrades
AT&T pre paid wireless
ATT prepaid wireless, I'm bringing my own phone. It's an iPhone SE and has nano-SIM or eSIM card slot. Is this what ATT uses now. And also can I port a number over from different company.
Questions
• More AT&T PREPAID Discussions
unlock by operator
I bought a locked iPhone, and my chip doesn't work, I'm from Brazil, and my operator and "VIVO", could you please unlock it so that I can make the calls, call me on the number: [EDITED per Community Guidelines - removed personal information]
Questions
• Apple
$300 $25/mo online deal single or multi line
I have an unlocked iphone 11 that was formerly on a Verizon plan and I went into my local ATT store to make sure it was compatible with ATTs network before I purchased the online prepaid deal for a years purchase at $25/mo for 8GB. The store associates put an inactive 5G sim card in my phone and tol
Questions
• Plans & Features
HELP with messaging
I CANNOT believe the service could get any worse. I have been having problems sending and receiving texts for months, but has gotten worse in the last month - hours and hours delayed, if they come/go through at all. I have spent WEEKS on end with @AT&T who after troubleshooting - reset, power down,
Questions
• Apple
Different TZ/No Service Type in History: Text Message?
I sent a very important message today but after looking in my account history I discovered that the time zone, instead of 'US/Eastern', is 'America/Puerto_Rico'Also, there was no 'service type' at the bottom where it normally says either SMS or Text Over IPI am wondering what happened here...
Questions
• Wireless Account
Upgrading iPhone 7 with cracked screen
I have an iPhone 7 with a cracked screen. I upgraded my device the day I cracked it to an iPhone 12. I was under the assumption that I would be able to trade the 7 in for an amount of money that would be applied to my monthly bill for the 12. Am I able to file an insurance claim on the 7 in order to
Questions
• Apple
Apple Time Capsule & ATT 3801HGV
I recently purchased the Apple Time Capsule for it's wifi since the AT&T 3801HGV is not extending the wifi to all parts of my house. Do I need to disable the wifi on the 3801HGV router? If so how do I do this? BB
Questions
• AT&T Internet Features
wearable device on corporate plan
Hello, I would like to get an iWatch but my cell phone plan is part of a corporate plan through work where they don't allow wearables to be added. Does anyone know if there is a way to pay for a iWatch data plan separately from your main cell phone bill? Thanks!
Questions
• Wireless Billing
My Internet is constantly disconnecting
Does anyone else have an issue with the Wi-Fi constantly disconnecting from devices? I had the Internet 1000 plan and before that, I had Internet 300 and before that, I had Internet 100. I've had issues with my Wi-Fi disconnecting with each different plan. After getting Internet 1000, I used to get
Questions
• AT&T Internet Plans
Search Results Web results IMEI provided is not an AT&T IMEI
I bought a clean and unlocked phone from a reputable 3rd party store in January . I am now needing to change carrier providers. I was told by the new carrier my phone is locked and contact your provider. I contact ATT and they said the IMEI provided is not an ATT@T IMEI. I have used the unlock webs
Questions
• Apple
Change Trade In Phone Device - Possible?
I just ordered the S22 Ultra for the $800 trade in credit. When I ordered, I selected my s8+ as my trade in device. I then realized that my older s4 is also eligible for the $800 trade in credit. I would prefer to trade in the s4 since it's an older device and same trade in credit. The current promo
Questions
• Samsung
My ATT application
I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world 'Not to Help Me'. Every question I ha
Questions
• Wireless Account
I want to pay unpaid bills of my AT&T IphoneXS device -
My Family Member was in US january and using this phone. Phone is clean. After moving to UK for sometime he passed away in UK - He was carrying his Simcard having phone at home. I dont have this number as this was his second number. This device is locked - i want to unlock it and want to return to
Questions
• Wireless Billing
Apple Watch
I am looking to add Apple Watches to my account as my daughter heads away to college (hopefully) this fall. What type of cost increases should I expect to see on my account?
Questions
• Wireless Account