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device unlock

attempted to unlock my device to sell when through the process of submitting my form  I MISSED THE 24 HR LINK i called in to ATT&T and nothing was resolved  i attempted to redo it under another email address and or ATT&T customer still same error - pending  can someone

Questions

 • Android

35

1

0

iphone X fully paid

i bought an iphone x fully paid then i sent it to the philippines. when i was trying to use another sim card it says that the iphone has not yet been fully paid and i need to settle my account. but as ive said its already fully paid. what am i supposed to do?

Questions

 • Apple

160

1

0

0

Dispute again unmatch device, condition on trade-in

AT&T mess up my account, bill, credit, and solutions whenever I try to deal with hardware. I have 4 devices I upgraded over last december and this january. I spoke to handful of reps to resolve this issues with going through different departments in different days and many hours. I reco

Questions

 • Wireless Account

24

1

0

No international service

When I was in Costa Rica, I paid for International Service. However, I could not make a call back to the US. The call went somewhere and a voice said the call could not be connected. The same call worked on my husbands phone with AT&T and the same International Calling service. Now, back in the

Questions

 • Device Features

15

0

0

What's the value of the $4/month AT&T Call Protect app?

I've been paying for the Call Protect app for about a year now. It blocks only about 10% of the spam calls I get. In the past week, in fact, it has allowed multiple spam calls a day to get through. These are calls where the voice is in Chinese, or a recording tells me my Social Security account has

Questions

 • Device Features

31

2

0

BYOD promotion

Trying to be my on account rep and not doing as well as expected.

Questions

 • Phone & Device Upgrades

14

1

0

AT&T pre paid wireless

ATT prepaid wireless, I'm bringing my own phone. It's an iPhone SE and has nano-SIM or eSIM card slot. Is this what ATT uses now. And also can I port a number over from different company.

Questions

 • More AT&T PREPAID Discussions

40

4

0

unlock by operator

I bought a locked iPhone, and my chip doesn't work, I'm from Brazil, and my operator and "VIVO", could you please unlock it so that I can make the calls, call me on the number: [EDITED per Community Guidelines - removed personal information]

Questions

 • Apple

50

16

0

$300 $25/mo online deal single or multi line

I have an unlocked iphone 11 that was formerly on a Verizon plan and I went into my local ATT store to make sure it was compatible with ATTs network before I purchased the online prepaid deal for a years purchase at $25/mo for 8GB. The store associates put an inactive 5G sim card in my phone and tol

Questions

 • Plans & Features

39

2

0

HELP with messaging

I CANNOT believe the service could get any worse. I have been having problems sending and receiving texts for months, but has gotten worse in the last month - hours and hours delayed, if they come/go through at all. I have spent WEEKS on end with @AT&T who after troubleshooting - reset, power down,

Questions

 • Apple

42

2

Different TZ/No Service Type in History: Text Message?

I sent a very important message today but after looking in my account history I discovered that the time zone, instead of 'US/Eastern', is 'America/Puerto_Rico'Also, there was no 'service type' at the bottom where it normally says either SMS or Text Over IPI am wondering what happened here...

Questions

 • Wireless Account

18

1

0

Upgrading iPhone 7 with cracked screen

I have an iPhone 7 with a cracked screen. I upgraded my device the day I cracked it to an iPhone 12. I was under the assumption that I would be able to trade the 7 in for an amount of money that would be applied to my monthly bill for the 12. Am I able to file an insurance claim on the 7 in order to

Questions

 • Apple

45

2

0

Apple Time Capsule & ATT 3801HGV

I recently purchased the Apple Time Capsule for it's wifi since the AT&T 3801HGV is not extending the wifi to all parts of my house.  Do I need to disable the wifi on the 3801HGV router?  If so how do I do this?  BB

Questions

 • AT&T Internet Features

165

1

0

0

wearable device on corporate plan

Hello, I would like to get an iWatch but my cell phone plan is part of a corporate plan through work where they don't allow wearables to be added. Does anyone know if there is a way to pay for a iWatch data plan separately from your main cell phone bill? Thanks!

Questions

 • Wireless Billing

19

1

0

My Internet is constantly disconnecting

Does anyone else have an issue with the Wi-Fi constantly disconnecting from devices? I had the Internet 1000 plan and before that, I had Internet 300 and before that, I had Internet 100. I've had issues with my Wi-Fi disconnecting with each different plan. After getting Internet 1000, I used to get

Questions

 • AT&T Internet Plans

58

1

0

Search Results Web results IMEI provided is not an AT&T IMEI

I bought a clean and unlocked phone from a reputable 3rd party store in January . I am now needing to change carrier providers. I was told by the new carrier my phone is locked and contact your provider. I contact ATT and they said the IMEI provided is not an ATT@T IMEI. I have used the unlock webs

Questions

 • Apple

25

1

0

Change Trade In Phone Device - Possible?

I just ordered the S22 Ultra for the $800 trade in credit. When I ordered, I selected my s8+ as my trade in device. I then realized that my older s4 is also eligible for the $800 trade in credit. I would prefer to trade in the s4 since it's an older device and same trade in credit. The current promo

Questions

 • Samsung

44

0

0

My ATT application

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

Questions

 • Wireless Account

34

0

0

I want to pay unpaid bills of my AT&T IphoneXS device -

My Family Member was in US january and using this phone. Phone is clean. After moving to UK for sometime he passed away in UK - He was carrying his Simcard having phone at home.   I dont have this number as this was his second number. This device is locked - i want to unlock it and want to return to

Questions

 • Wireless Billing

55

1

0

Apple Watch

I am looking to add Apple Watches to my account as my daughter heads away to college (hopefully) this fall. What type of cost increases should I expect to see on my account?

Questions

 • Wireless Account

27

1

0

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