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AT&T Prepaid Device Unlocking and Features

So I have a new phone I bought from AT&T prepaid and I know that the device unlocking policy for at&t prepaid is like 6 months. I like to have my phones unlocked when I can have it done, although I have no desire to leave at&t. So using the app called device unlock in my apps list after 6 months let

Questions

 • Plans & Features

245

1

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My iphone was purchased third party

Hi I wanna unlock my device to use it where I am but now its saying that I have payments left......and I don't know what to do.....can u help me please

Questions

 • Apple

50

1

0

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Unlock Request Never Received Initial Email

I am trying to unlock my iPhone 6. After submitting my request with the IMEI number, I never received the initial email (the one you must confirm within 24 hours). However, 24 hours later, I received an email saying I had not responded in time (even though I had received no email prior). I tried sub

Questions

 • Phone & Device Upgrades

388

3

0

0

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can you help find out which operator

I apologize . I bought a phone in Ukraine, and it turned out to be tied to a mobile operator US AT&T Locked Activation Policy, can you help find out which operator

Questions

 • Account Features

117

3

0

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Will any unlocked phones work on WiFi after unlocked

I have an IPhone 7 Plus that I am upgrading the line to an iPhone 11 Pro Max. It is in brand new condition and I would rather keep it than get rid of it because I did pay quite a lot for it. If I unlock it can I still use it with WiFi and will all my pics stored on my phone be accessible when not ho

Questions

 • Apple

57

3

0

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Iphone 11 pro Max IEMI Blacklisted

Hi As i am traveling to states i found that my device is IEMI blacklisted  , i have searched and i found that its  Carrier blacklisted IMEI  with At & T ,  It Dosnt work with any  carrier provider from states , i have purchased from third party from other country , what

Questions

 • Apple

180

5

0

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Closed

Keep Americans Connected Pledge

My service was disconnected and I was told that AT&T has signed a do not cancel service due to the pledge that they signed to not cancel services due to the Coronavirus. When will my service be reconnected? This pledge is active for the next 60 days. I will make a payment on my bill in 2 weeks.

Questions

 • Wireless Billing

143

2

0

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Unlock a U318AA phone from AT&T

my 98-year-old father's Windows phone can no longer be charged. I bought him one of the "senior citizen" phones but he cannot use it since he is used to touch screens and this phone uses arrow keys to make selections. i received a U318AA phone from AT&T for due to the upgrade to 5G. I do not ne

Questions

 • Other Phones & Devices

141

2

0

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Locked out of ATT4044O

I have forgotten the PIN to my ATT4044O, and I can't seem to find a method of factory resetting it. Could someone walk me through the steps?

Questions

 • Android

883

1

0

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ATT.com/myprepaid

I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

Questions

 • More AT&T PREPAID Discussions

100

4

0

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I need to unlock my phone

I need to unlock my phone in order to put in another sim card. I'm sending a request to unlock but it says that i need to wait for my service be active for 60 days before i make the request. Is there any other way to unlock it instead of waiting ?

Questions

 • Samsung

95

2

0

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How do I bring over my old phone number?

What is the process so that I may bring my old number with me from my old carrier?

Questions

 • More AT&T PREPAID Discussions

42

2

0

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Please unlock my iPhone XS Max

i have iphone xs max but lock at&t plz unlock my phone everything is clear

Questions

 • Apple

88

3

0

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Can I use my contracted sim card with an unlocked phone?

Hi, I am currently half way through my 2 year contract on my HTC ONE M7. Yet my phone's screen is broken with a bunch of other hardware issues, so I am planning to send it for repair.  However, while my phone is away I still need access to my number, and was wondering if I could use my sim card with

Questions

 • Android

2.2K

3

0

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Prepaid minute card

I purchased a new airtime card and the cashier said she added the minutes to my phone for me but there not on my phone what can I do I still have my receipt

Questions

 • More AT&T PREPAID Discussions

41

2

0

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Problem with Unlocking

I bought an iphone 6s which i paid in full... tried to unlock it and was told its active on another account... I have know idea who that person is i called AT&T and they told me they can't help... and i need this phone unlocked... someone has any idea how i can do that?

Questions

 • Other Phones & Devices

36

1

0

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Unlock Status is still Pending

Submitted a request to unlock, received a confirmation email. Followed the link to confirm, but the status has not changed.  So it says, we are waiting for confirmation.  Request number: NUL821251727149 

Questions

 • Apple

142

1

0

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Change sim card

Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them

Questions

 • Phone & Device Upgrades

104

1

0

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unable to buy selected prepaid plan

I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

Questions

 • Plans & Features

162

8

0

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Looks like your IMEI and phone number don't match. Check your info and try again

I keep getting this error, when I try to unlock my iPhone 6. It has already been paid off and checked to make sure I typed in the IMEI code correctly.

Questions

 • Apple

1.5K

3

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