Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (65)

Relevance

Accepted Solution

Official Solution

Note 3 messaging freezes up phone

I've had my Note 3 for a little under a year. I had little problems with the phone until recently. The regular messaging app freezes my phone up. I cannot even get into it to read messages or respond. I finally switched the default app for messaging to AT&T Messages. I would like to use the regular

Questions

 • Samsung

2.7K

3

0

0

Accepted Solution

Official Solution

Internet drop off?

Every time my HVAC kick on it causes me to lose internet connection. It re-establishes in 20 sec or so but its very annoying.  Is there anything that can be done? Filter?

Questions

 • AT&T Internet Equipment

552

0

0

0

Accepted Solution

Official Solution

Closed

Welcome to AT&T Community - Solutions & Tips to Resolve Mobility, Internet, and Email

Learn how to resolve most issues fast and easy You'll find some fast fixes for our top 3 issues for our products. Below that, more information on how to resolve, improve, and understand how your services work. Key New Items 3G Sunset is here: Learn why your device isn't making calls. AT&T Fi

Questions

 • Account Features

164.1K

2

Accepted Solution

Official Solution

Mobile HotSpot Low/ Weak Signal - Solutions from the AT&T Community Team

Learn why your hotspot may not be in the best place to get a signal There are a few reasons why you may be having trouble with your HotSpot connection:Device or Electronics near your HotSpotWalls & Building design The number of people surfing or streamingHow far away you are from the H

Questions

 • Other Phones & Devices

12.3K

2

0

Accepted Solution

Official Solution

Lumia 830 Error 0x800f081f Not Installing Udate 10.0.14393.576 to Make Windows 10 Mobile Work Better

I've been getting Error 0x800f081f after it's about to actually instal Update 10.0.14393.576 to make Windows 10 Mobile work better.  I tried to get this update installed 7 times after I just upgraded my Nokia Lumia 830 from Windows 8.1 to Windows 10.  Please advise on how to get this update 10.0.143

Questions

 • Other Phones & Devices

1.2K

3

0

0

Accepted Solution

Official Solution

Samsung S4 Boot loop issue - All options and troubleshooting exausted

My Samsung S4 SGH-I337 16GB is stuck in boot loop.  It has all firmware and app updates.  It was working fine in the morning.  I noticed a couple of hours later that I had not received any calls.  Checked and it was off.  I re-started it.  The Samung logo appears and it goes dark.  I removed the SD

Questions

 • Android

6.9K

14

0

0

Accepted Solution

Official Solution

No LTD

I have lte enabled but still no lte. Shows 4g on iPhone 5s.  My wife’s iPhone 5s has the exact same settings and she has lte.

Questions

 • Apple

562

3

0

0

Accepted Solution

Official Solution

Samsung Galaxy S8+ will not update past Android 7.0

 

Questions

 • Android

1.1K

4

0

0

Accepted Solution

Official Solution

Closed

How to connect the new phone to my Microcell?

Did you get a new device? Awesome!   You might need to perform few easy steps to let your Microcell recognize it, read on for more information...

Questions

 • AT&T Cell Booster

88.2K

1

0

0

Accepted Solution

Official Solution

Mobile Troubleshooting - Solutions & Tips to Resolve Signal, Messaging Issues & More

Welcome to the Mobile Troubleshooting Hub! Learn how to easily fix most service issues!    Service loss can be a pain! Not getting text messages or pictures, even worse!  What about your battery life? And your watch?! Check out some of our troubleshooting articles below! We have some

Questions

 • Network Coverage

82.7K

30

0

Why does my new go phone samsung galaxy express 3 has an invalid esn?

I recently bought this go phone at Best Buy.  The first time I turned it on it said "no sim" so I removed it and installed it twice and still had the same  message.  I tried a different sim card from another carrier and it did not show the message of "no sim" anymore.  I put the att sim card back an

Questions

 • More AT&T PREPAID Discussions

427

2

0

0

Search problems in new email format

Hi, all.  I am trying to search for previous emails in my inbox in this new email format and am unable to find anything but from the last two days.  I have even tried the advanced search capability.  I also tried reverting back to the old email format, but the search programming seems to have change

Questions

 • AT&T Internet Security

488

8

0

0

Message ID: NAD-2302 Popping up Several Times per Day

Hello, For quite a while now I've been receiving the NAD-2302 error code when using the internet. I have rebooted the modem/router several times, to which it only reconnects for maybe up to an hour before i get the error again. We also have had our router/modem replaced because of this issue, leadin

Questions

 • AT&T Internet Equipment

812

2

0

0

Cant access hidden menu on LG Phoenix 3, is it possible?

I have a Pre-paid(GoPhone) Android LG Phoenix 3 which was added and I currently use in a family plan. It has the hidden menu option disable, no matter what trick or app I try to use. Been trying to access said ''hidden'' menu to select the Signal Band that actually works in my area instead of having

Questions

 • Android

2.2K

1

0

0

Forgot username + password + contact email and ZIP code not working

So I forgot both my username and password on my AT&T... I get email updates from AT&T on two separate addresses, but neither worked as my "contact email" (I'm being contacted on those emails so at least one of them should work? I don't know. Also apparently I used one of them to successfully reset m

Questions

 • Online Account Access

1K

3

0

0

I need help with my ethernet on ATT Gigapower ASAP! (please read the description before commenting)

Hello, So I have recently switched from xfinity to At&t gigapower. They installed a powerline in the location of my router downstairs and another in my office upstairs. Since I have a monoprice gigabit ethernet switch, I plugged in the ethernet from the powerline, and one to my PC, for expandability

Questions

 • AT&T Internet Features

418

11

0

0

Closed

Residential gateway firewall preventing internal communication

Hi all, My Pace 5268AC residential gateway seems to be blocking all outbound internal traffic from my laptop on WiFi to other internal devices on my network for some unknown reason. I can't ping or access my home theater receiver, other computers, my NAS or anything else yet can get online fine from

Questions

 • AT&T Internet Equipment

381

6

16gb of data being used by one line in a 6hr period

so i checked my account today and went thru the actual usage of the data and 3 of my lines added together were less than 2gb but the 4th line pulled 4.3gb at 3pm 6.6gb at 6pm and 5.4gb at 9pm. i dont understand how it is possible to use that much data in a 6hr period anyone else have the same issue?

Questions

 • Data & Messaging Features, Internet Tethering

1.3K

9

0

0

I need AT&T's Help

AT&T,     I need your help.     You are a leading wireless provider in the nation and have one of the most advanced networks the world has ever known, covering 97% of all Americans. I need you to help thousands of people and help to ensure their security by extending your wireless footprint by addin

Questions

 • Network Coverage

511

1

0

0

Blinking broadband and telephone light.

I have no service and my box is blinking red on the broadband and telephone. I reset it and powered it off then back on but nothing is working. Help!

Questions

 • AT&T Internet Features

76

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.