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I need help with my ethernet on ATT Gigapower ASAP! (please read the description before commenting)

Hello, So I have recently switched from xfinity to At&t gigapower. They installed a powerline in the location of my router downstairs and another in my office upstairs. Since I have a monoprice gigabit ethernet switch, I plugged in the ethernet from the powerline, and one to my PC, for expandability

Questions

 • AT&T Internet Features

396

11

0

0

Smart Plug Connection Issues when adding to your system.

I just got my new smart plugs in the mail, and there was an issue setting them up. The pairing was not happening. We tried for a good 20 mins following the instruction for pairing the devices. I got them to finally pair when instead of doing a 2-3 second button press i switched to a double tap quick

Questions

 • Device Troubleshooting

1K

0

0

0

Re: My tv has a red X on the screen

HI< Gear icon goes about half way across screen then just the gear. About 1 or 2 minutes later, Red X reappears.  Tried all troubleshooting steps listed in this discussion, Thanks

Questions

 • U-verse TV Equipment

918

1

0

0

Cant access hidden menu on LG Phoenix 3, is it possible?

I have a Pre-paid(GoPhone) Android LG Phoenix 3 which was added and I currently use in a family plan. It has the hidden menu option disable, no matter what trick or app I try to use. Been trying to access said ''hidden'' menu to select the Signal Band that actually works in my area instead of having

Questions

 • Android

2.2K

1

0

0

16gb of data being used by one line in a 6hr period

so i checked my account today and went thru the actual usage of the data and 3 of my lines added together were less than 2gb but the 4th line pulled 4.3gb at 3pm 6.6gb at 6pm and 5.4gb at 9pm. i dont understand how it is possible to use that much data in a 6hr period anyone else have the same issue?

Questions

 • Data & Messaging Features, Internet Tethering

1.2K

9

0

0

My phone isn't sending texts to one person.

I have a gophone, and it suddenly decided to not send texts to just one person in particular.  I even went out and got another gophone to see if that fixed it, but that didn't work.  My texts all show as sent, but she isn't receiving them.  I can receive them from her just fine. I tried to find an e

Questions

 • Other Phones & Devices

8K

1

0

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Oreo 8.0 update has ruined my phone

I have a Samsung galaxy s7, and the newest oreo 8.0 update has virtually ruined it. First off, I can barley sign in to my phone. When I type in my passcode the screen looks like its about to open to the home screen, but it just freezes and a few seconds later turns off. The only way I've been able t

Questions

 • Android

1.5K

5

0

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Possible sim issues?

Com.android.phone has stopped, how do I fix this? It pops up every 20 seconds...

Questions

 • Android

68

1

0

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Trouble with Uverse app for Android

My husband and I recently had Uverse TV and Internet installed at our house. We both installed the Uverse app on our Android phones (I have the Samsung Galaxy S3, he has an LG Optimus G). We were both able to install and sign in to the app, and we are able to see scheduled recordings and control the

Questions

 • Watching U-verse TV

750

1

0

0

iPhone 7 data does not work

Hello, I live in Baltimore but am currently in Kansas City. I have been here for a few days and my data has worked fine. However, around 7 am this morning my data all of a sudden stopped working. I googled the issue and have gone through multiple troubleshooting tutorials and have used the ATT Troub

Questions

 • Apple

719

2

0

0

Residential gateway firewall preventing internal communication

Hi all, My Pace 5268AC residential gateway seems to be blocking all outbound internal traffic from my laptop on WiFi to other internal devices on my network for some unknown reason. I can't ping or access my home theater receiver, other computers, my NAS or anything else yet can get online fine from

Questions

 • AT&T Internet Equipment

265

4

0

Receiver goes bad you lose all of your recordings fyi

Just fyi one of my receivers went bad so I lost all of my recordings and you can't get them back. Do everything you can to save your receiver if you can. I like live chat much better I think. My own two cents next, possible solutions go online and find your episodes/ series, search on demand and hop

Questions

 • U-verse TV Equipment

389

1

0

0

Can't receive email on att.net account

My att.net email account was recently hacked.  I changed the password and security quesitons, and can log in again but I can't recieve emails since the time of the hack.  I can send to other accounts just fine but sending a test message to myself from the account doesn't work and neither does emaili

Questions

 • AT&T Internet Email & Security

4.9K

2

0

0

Devices drop offline repeatedly

We have had a Digital Life system for approximately two years. During that time, we have had cameras, temperature/moisture detectors, and smoke detectors drop offline, some restored with the app, some deleted then unable to be detected or restored by the app (the app 'fix' often fails mid-stream, ma

Questions

 • Device Troubleshooting

385

1

0

0

Forgot username + password + contact email and ZIP code not working

So I forgot both my username and password on my AT&T... I get email updates from AT&T on two separate addresses, but neither worked as my "contact email" (I'm being contacted on those emails so at least one of them should work? I don't know. Also apparently I used one of them to successfully reset m

Questions

 • Online Account Access

814

3

0

0

Accepted Solution

Official Solution

Samsung S4 upgrade now email won't respond

I upgraded my phone this morning, now there is a lag in pulling up my email and it constantly says email is not responding.  I don't have gmail or yahoo, it's my work email.

Questions

 • Samsung

1.8K

3

0

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Accepted Solution

Official Solution

Getting to know your new device - A guide from AT&T

Congrats on your new smart device purchase! The one thing about new toys is trying to figure out how to use them. We have you covered with great guides, and videos, that will help you learn how to:   Connect to Wi-Fi Set up Wi-Fi Calling (compatible devices only) Set up security on your device Adju

Questions

 • Phone & Device Upgrades

7.6K

1

0

0

Accepted Solution

Official Solution

Note 3 messaging freezes up phone

I've had my Note 3 for a little under a year. I had little problems with the phone until recently. The regular messaging app freezes my phone up. I cannot even get into it to read messages or respond. I finally switched the default app for messaging to AT&T Messages. I would like to use the regular

Questions

 • Samsung

2.7K

3

0

0

Accepted Solution

Official Solution

MicroCell Troubleshooting and LED Guide

Hello Community! One of the most common topics we see on the forums is regarding the Microcell.  Specifically, how to identify and understand the differences between the LED light indicators on the device as well as troubleshooting steps to resolve any issues.    As we looked th

Questions

 • 3G MicroCell™

13.2K

4

0

0

Accepted Solution

Official Solution

Samsung S4 Boot loop issue - All options and troubleshooting exausted

My Samsung S4 SGH-I337 16GB is stuck in boot loop.  It has all firmware and app updates.  It was working fine in the morning.  I noticed a couple of hours later that I had not received any calls.  Checked and it was off.  I re-started it.  The Samung logo appears and it goes dark.  I removed the SD

Questions

 • Android

6.8K

14

0

0

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