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Device Unlock Site Down For Ages

I bought an HTC One M7 from Best Buy that was locked to the ATT network in January.  I'm currently on T-Mobile so I went through the hassle of unlocking the phone through the "Device Unlock Service Portal" and it wasn't as bad as I thought it was going to be and a couple of days later I had my unloc

Questions

 • Android

1.2K

5

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random lag spikes/failure to upload om att ping test

randomly my internet lag will spike, ill do a ping test and download is fine, but upload completely fails

Questions

 • AT&T Internet Features

122

1

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PACE 5268AC Installed - wifi network name doesn't show up

Had the PACE 5268AC installed for increased internet speed and multiple devices. The tech changed the wifi name to the original but added 5.0 to the end of the name. There are or should be two networks, the original and the 5.0. The password was changed to the originals password.So there is still th

Questions

 • AT&T Internet Equipment

398

1

0

0

How do I fix the plugin for troubleshoot and install.

It was working before with no problem. It stopped working and I had to reinstall pluging again to no avail. I can't figure out how to download the Troubleshoot and install plugin/I checked my add ons. No problem there. Any suggestions? Thank you.

Questions

 • AT&T Internet Features

96

1

0

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U-verse iPad App keeps crashing

When I open the U-verse App, it randomly crashes.  Then, after re-opening several times, I get the error: "You've exceeded the number of simultaneous streams allowed." Please note:I am tech savvy.I have the current iOS installed.I have uninstalled and reinstalled the App.I have rebooted my device.No

Questions

 • Watching U-verse TV

1.3K

2

0

0

Accepted Solution

Official Solution

I cannot receive or send messages that have content. How can this be fixed?

I cannot receive or send messages that have content. How can this be fixed? I have gone through ALL troubleshooters with no luck. What are the PROPER APN settings for Messaging?

Questions

 • Other Phones & Devices

312

2

0

0

Accepted Solution

Official Solution

I have an S5 active. Since the lollipop update WIFI connectivity has problems.

It often does not connect properly.  I have to turn wifi off and on again before it will connect.

Questions

 • Samsung

1K

3

0

0

Accepted Solution

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Stock Android message occasionally

I occasionally get a message that says "unfortunately, stock Android is not working. I have a Maven 2 GoPhone. I can restart my phone and the message is gone until the next time. It seems to happen more when I go to homepage and when I list my pages and clear them.

Questions

 • More AT&T PREPAID Discussions

650

4

0

0

Accepted Solution

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Recent Update

I had a message that AT&T had systems update. Am unsure if it was just for the Galaxy Note 4 but went ahead and updated. I am not happy with this update. I cannot change to color scheme so I stare at this not so great orange color. I have also noticed that a play store app game is not running smooth

Questions

 • Samsung

1.1K

1

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samsung s5 update failure

Att technical support solve this problem ASAP! Software update of my Samsung s5 still not working.

Questions

 • Samsung

3K

4

0

0

Accepted Solution

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Phone virus? Messages show up in wrong areas...

Having problems ith LG Vigor Phone. Messages i saved or sent come up in areas they dont belong. Will resetting phone to factory defaults help

Questions

 • Other Phones & Devices

1.3K

1

0

0

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Country Deep app

Unable to listen and watch country deep...now playing does not show video nor sound.  I have also just tried the new stingray music app.  It will load and open but sound start and then stop after 5 seconds.  I have both wireless and wired boxes.  Same on both of them.  Any suggestions?

Questions

 • Watching U-verse TV

1K

1

0

0

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Troubleshoot samsung galaxy s4 volume and power issues

My ringtone volume turns down randomly by itself and some time my phone will just shut off and won't come back on until I take the battery out and power it back on. Any help?

Questions

 • Samsung

1.2K

1

0

0

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Remote will INCREASE volume but not decrease

I just purchased a Samsung 32" HDTV for a spare room. I have programmed the S10 remote according to instructions BUT the volume control on the remote will increase only - I cannot decrease the volume using the s10 remote. Obviously the Samsung remote works fine. I tried all the programming codes ava

Questions

 • Watching U-verse TV

704

3

0

0

Accepted Solution

Official Solution

Program Information Missing

We are not able to see the program inforamation on TV shows.  Is anyone else experiencing this issue?  Has been going on for several days.  Any suggestions besides calling ATT?  Thanks for any info.   [Subject edited for better exposure]

Questions

 • Watching U-verse TV

1.2K

4

0

0

Accepted Solution

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Sending and Receiving Picture messages

Is there a setting or some kind of bug fix for my MMS to work correctly?

Questions

 • Samsung

1.6K

3

0

0

Accepted Solution

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NVG589 rebooting throughout the week?

Howdy, folks: We've been having issues with our U-verse Internet, TV, and phone going down for about 5-15 minutes during the week over the past several months. I thought there was an issue with our service but have since read several posts about others having their NVG589 modem spontaneously reboot

Questions

 • AT&T Internet Equipment

2.7K

20

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0

Accepted Solution

Official Solution

Lost connection to WAP

I have one wired receiver and one wireless receiver. Last night, I received an error on the tv connected to the wireless receiver that the connection was lost to the WAP. I have tried rebooting, restarting, and following the on screen ionstructions. Nothing seems to fix the issue. It is a Cisco WAP.

Questions

 • Watching U-verse TV

2.9K

6

0

0

Accepted Solution

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Closed

Getting Started with U-verse

Check out these great tools available to you.

Questions

 • AT&T Internet Installation

2.3K

1

0

0

Accepted Solution

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2wire 3801HGV can't obtain IP address

I had the old 2wire gateway 3801HGV (ver1.0 firmware 6.3.7.40-enh.tm hardware version 000778-004) I would like to replace the rental gateway 3801HGV (firmware 6.11.1.29-enh.tm). My gateway can sync the signal with ATT U-verse server but It can not obtain the IP address. I had DSL connected but I can

Questions

 • AT&T Internet Equipment

3.6K

2

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