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Unable to Install AT T Internet Security Suite

Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins

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24.3K

230

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How do I access my att user account, if my cell phone in not functional, so I can’t receive a text message with a code, to log in?

How do I access my att user account, if my cell phone in not functional, so I can’t receive a text message with a code, which is required to log in? My cell phone is being serviced in another state, so I do not currently even have it in my possession, but even if I did, the phone is not working, so

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732

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0

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Should I not change the Network name and password on the Arris NVG599?

Hi there! After having a lot of trouble with my internet slowing down and shutting off entirely and then turning back on again, an AT&T tech finally came to service my router. He checked the line and it seemed to be OK so he asked if I'd changed the name of my router's Network and Password - of cour

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2.3K

4

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gateway log on

why is the bgw210 gateway log in advanced settings not a secure page does this mean anybody could get information from it over internet web?

Questions

144

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Internet Security

How do I disable my Internet Security temporarily?

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167

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Log4J exploit

Do I need to do anything to ensure my ATT modem/router is protected against the Log4J exploit that was announced in December 2021?

Questions

520

8

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ATT seems to be blocking my company's website address

I am able to access all websites except for my own company's I noticed a couple of days ago that I cannot access my company's website. I've had the rest of the company check and everyone else at the company can access the website without issues.   I've double checked all firewalls a

Questions

163

6

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someone hacked my e-mail

On or about the morning of 2/2/19, we started getting messages on our cell phones and laptop that we were "unable to sign-in" to our sbcglobal.net e-mail account. We sign in on laptop through Yahoo home page with no issues up to 2/2/19.  Prior to this, there were no issues.  Originally, we thought t

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1.1K

8

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invisible text in signature

I was recently hacked but have changed my password. When I set up my new signature, the preview shows text that I did not enter. It says, "How are you doing?" But this text does not show when I compose an email--only the text that I entered shows. Should I be concerned about some kind of invisible c

Questions

67

3

0

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Can't change email password

I am trying to change the password on one of my sub accounts. I get to the screen, enter the email and click change password.  I answer the security questions and get to this page https://identity.att.com/identity-ui/fpwd/lander/preset I enter my new password twice using the requested characte

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172

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account won't let me login

Account says to wait 1 hour to login.

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119

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Family safety monitoring

Is there an ATT-provided app to monitor our family for safety and ensure that our kids are not on their phones when we are asleep already? Thanks

Questions

61

2

0

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Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

137

4

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Lewd texts

I am getting more and more lewd texts these day. What is AT&T doing about this?

Questions

596

5

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In depth text messages

How can I see the actual content of text messages on a phone that is on my account instead of just seeing the number that was texting and whether it was incoming or outgoing? Is there a way to read the actual conversations?

Questions

82

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Compromised Phone Number

​I use my PC's Identity Theft monitoring software and it found a data breach in the dark web. My phone number was compromised and would like to know how I can contact AT&T to be aware of this issue.​

Questions

110

2

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Can't log into my sbcglobal email

I have an sbcglobal email account. I know the password and I am logged into it on my old phone, however, I am trying to log into the email on my new phone and my computer and cannot because I do not have an AT&T ID. I have tried to 'manage my account' on my old phone where the email is logged in

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79

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A Facebook promotion on Dell laptops

I replied to an advert on Facebook. by the Atlanta Ga store advertising the sale of Dell 5300 latitude i7 laptops buy one get one free. I send my inquiry and received a whats up from the sales manager Muhammed Khalid Jamal . I want to know if this is for real. regards Francois du Plessis south A

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111

2

0

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Accessing a blocked website

I'm trying to access a website I know is safe. ATT blocked it and told me to add the address to my Exceptions Page....I've been looking for over an hour and cannot find the Exceptions Page...when I ask on chat or search, it gives me contract language or help with email.....this is a website....HELP

Questions

5.6K

24

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Device Performance - Fountain of Youth Tips For Your Phone!

Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can

Questions

11.1K

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