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Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 10 computer, which had a previous version of McAfee (also through ATT internet and expired). I uninstalled it using instructions on the KB article page (unins
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AT&T Internet Equipment
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How do I access my att user account, if my cell phone in not functional, so I can’t receive a text message with a code, which is required to log in? My cell phone is being serviced in another state, so I do not currently even have it in my possession, but even if I did, the phone is not working, so
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Wireless Account
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Hi there! After having a lot of trouble with my internet slowing down and shutting off entirely and then turning back on again, an AT&T tech finally came to service my router. He checked the line and it seemed to be OK so he asked if I'd changed the name of my router's Network and Password - of cour
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AT&T Internet Equipment
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why is the bgw210 gateway log in advanced settings not a secure page does this mean anybody could get information from it over internet web?
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AT&T Internet Equipment
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How do I disable my Internet Security temporarily?
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AT&T Internet Security
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Do I need to do anything to ensure my ATT modem/router is protected against the Log4J exploit that was announced in December 2021?
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AT&T Internet Equipment
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I am able to access all websites except for my own company's I noticed a couple of days ago that I cannot access my company's website. I've had the rest of the company check and everyone else at the company can access the website without issues. I've double checked all firewalls a
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AT&T Internet Account
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On or about the morning of 2/2/19, we started getting messages on our cell phones and laptop that we were "unable to sign-in" to our sbcglobal.net e-mail account. We sign in on laptop through Yahoo home page with no issues up to 2/2/19. Prior to this, there were no issues. Originally, we thought t
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AT&T Internet Security
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I was recently hacked but have changed my password. When I set up my new signature, the preview shows text that I did not enter. It says, "How are you doing?" But this text does not show when I compose an email--only the text that I entered shows. Should I be concerned about some kind of invisible c
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AT&T Internet Security
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I am trying to change the password on one of my sub accounts. I get to the screen, enter the email and click change password. I answer the security questions and get to this page https://identity.att.com/identity-ui/fpwd/lander/preset I enter my new password twice using the requested characte
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AT&T Mail Login & Security
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Account says to wait 1 hour to login.
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AT&T Mail Login & Security
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Is there an ATT-provided app to monitor our family for safety and ensure that our kids are not on their phones when we are asleep already? Thanks
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Device Features
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I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple
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Apple
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I am getting more and more lewd texts these day. What is AT&T doing about this?
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Data & Messaging Features, Internet Tethering
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How can I see the actual content of text messages on a phone that is on my account instead of just seeing the number that was texting and whether it was incoming or outgoing? Is there a way to read the actual conversations?
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Online Account Access
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I use my PC's Identity Theft monitoring software and it found a data breach in the dark web. My phone number was compromised and would like to know how I can contact AT&T to be aware of this issue.
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More AT&T PREPAID Discussions
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I have an sbcglobal email account. I know the password and I am logged into it on my old phone, however, I am trying to log into the email on my new phone and my computer and cannot because I do not have an AT&T ID. I have tried to 'manage my account' on my old phone where the email is logged in
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AT&T Mail Login & Security
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I replied to an advert on Facebook. by the Atlanta Ga store advertising the sale of Dell 5300 latitude i7 laptops buy one get one free. I send my inquiry and received a whats up from the sales manager Muhammed Khalid Jamal . I want to know if this is for real. regards Francois du Plessis south A
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Community lounge
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I'm trying to access a website I know is safe. ATT blocked it and told me to add the address to my Exceptions Page....I've been looking for over an hour and cannot find the Exceptions Page...when I ask on chat or search, it gives me contract language or help with email.....this is a website....HELP
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AT&T Internet Security
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Like your car, your smart devices need a routine tune-up. Below you will find tips on how you can improve performance on your device and keep it secure. The Basics – Updates, Storage & Battery Performance Updates Updates are important. Not only can they improve device performance, but can
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Other Phones & Devices